Inventor · disambiguated record
Anh Thien Dinh
Also filed as: DINH ANH · DINH ANH THIEN
3 granted patents·4 pending applications·5 citations·filing 2015–2023
55Inventor score
Top patents by PatentIndex Score
7 records- 0175US10580012B2Article-suggestion system for automatically resolving customer-service requestsZENDESK INC·Filed 2017·Granted Mar 3, 2020·4 cites·25 claims
- 0254US10699183B2Automated system for proposing help center articles to be written to facilitate resolving customer-service requestsZENDESK INC·Filed 2018·Granted Jun 30, 2020·1 cites·30 claims
- 0350US2025111375A1Crowd-sourced fraud detection for remote transactionsGEOCOMPLY SOLUTIONS INC·Filed 2023·Application pending·0 cites
- 0450US2025111376A1Systems and methods for remote transaction assessmentsGEOCOMPLY SOLUTIONS INC·Filed 2023·Application pending·0 cites
- 0539US11397952B2Semi-supervised, deep-learning approach for removing irrelevant sentences from text in a customer-support systemZENDESK INC·Filed 2019·Granted Jul 26, 2022·0 cites·19 claims
- 0637US2021326896A1Automatically suggesting macros to help agents process tickets in an online customer-support systemZENDESK INC·Filed 2020·Application pending·0 cites
- 0736US2017169438A1Using a satisfaction-prediction model to facilitate customer-service interactionsZENDESK INC·Filed 2015·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →