Inventor · disambiguated record
Alan Mccord
Also filed as: MCCORD ALAN · MCCORD ALAN W · MCCORD ALAN WAYNE
30 granted patents·24 pending applications·288 citations·filing 2003–2025
96Inventor score
Files withNEWVOICEMEDIA LTD19CRABTREE JASON5INTELLIGENT COMMUNICATION ASSISTANT INC5ATOMBEAM TECHNOLOGIES INC4GENESYS TELECOMM LAB INC3
Top patents by PatentIndex Score
54 records- 0198US12481688B1System and method for persistent cognitive machines using a digital thought architectureATOMBEAM TECHNOLOGIES INC·Filed 2025·Granted Nov 25, 2025·2 cites·8 claims
- 0298US12387050B1Multi-stage LLM with unlimited contextATOMBEAM TECHNOLOGIES INC·Filed 2025·Granted Aug 12, 2025·4 cites·14 claims
- 0394US9654633B2Distributed constraint-based optimized routing of interactionsNEWVOICEMEDIA LTD·Filed 2016·Granted May 16, 2017·13 cites·4 claims
- 0493US12155700B1Systems and method for optimizing personal communications through objective alignmentINTELLIGENT COMMUNICATION ASSISTANT INC·Filed 2024·Granted Nov 26, 2024·4 cites·18 claims
- 0593US10162844B1System and methods for using conversational similarity for dimension reduction in deep analyticsNEWVOICEMEDIA LTD·Filed 2017·Granted Dec 25, 2018·16 cites·10 claims
- 0692US7792773B2Method and system for enabling automated and real-time discovery of skills available to agents and systems in a multimedia communications networkGENESYS TELECOMM LAB INC·Filed 2003·Granted Sep 7, 2010·97 cites·6 claims
- 0790USRE45959EMethod and system for enabling automated and real-time discovery of skills available to agents and systems in a multimedia communications networkGENESYS TELCOMM LAB INC·Filed 2014·Granted Mar 29, 2016·22 cites·6 claims
- 0889US7373410B2Method and system for providing adaptive and proactive interaction management for multiple types of business interactions occurring in a multimedia communications environmentGENESYS TELECOMM LAB INC·Filed 2003·Granted May 13, 2008·75 cites·19 claims
- 0986US10311454B2Customer interaction and experience system using emotional-semantic computingNEWVOICEMEDIA LTD·Filed 2018·Granted Jun 4, 2019·6 cites·10 claims
- 1086US8315370B2System for scheduling routing rules in a contact center based on forcasted and actual interaction load and staffing requirementsMCCORD ALAN·Filed 2008·Granted Nov 20, 2012·14 cites·8 claims
- 1184US10565244B2System and method for text categorization and sentiment analysisNEWVOICEMEDIA LTD·Filed 2019·Granted Feb 18, 2020·5 cites·2 claims
- 1281USRE46181EMethod and system for providing adaptive and proactive interaction management for multiple types of business interactions occurring in a multimedia communications environmentGENESYS TELCOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Oct 18, 2016·6 cites·19 claims
- 1380US9338299B2Distributed constraint-based omptimized routing of interactionsNEWVOICEMEDIA INC·Filed 2015·Granted May 10, 2016·2 cites·2 claims
- 1478US9972014B2System and method for intelligent sales engagementNEWVOICEMEDIA LTD·Filed 2016·Granted May 15, 2018·6 cites·14 claims
- 1575US9210033B2System for scheduling routing rules in a contact center based on forcasted and actual interaction load and staffing requirementsGENESYS TELECOMM LAB INC·Filed 2012·Granted Dec 8, 2015·2 cites·18 claims
- 1673US11741484B2Customer interaction and experience system using emotional-semantic computingVONAGE BUSINESS LTD·Filed 2019·Granted Aug 29, 2023·3 cites·10 claims
- 1773US9071547B2Distributed constraint-based optimized routing of interactionsNEWVOICEMEDIA INC·Filed 2013·Granted Jun 30, 2015·3 cites·2 claims
- 1872US10586175B2System and method for an optimized, self-learning and self-organizing contact centerNEWVOICEMEDIA LTD·Filed 2017·Granted Mar 10, 2020·2 cites·2 claims
- 1972US10313527B2System for scheduling routing rules in a contact center based on forecasted and actual interaction load and staffing requirementsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2018·Granted Jun 4, 2019·1 cites·20 claims
- 2072US2024177705A1Optimal human-machine conversations using emotion-enhanced natural speech using artificial neural networks and reinforcement learningVONAGE BUSINESS LTD·Filed 2024·Application pending·0 cites
- 2170US12261893B1Adaptive communication management system using model-based and model-free reinforcement learningINTELLIGENT COMMUNICATION ASSISTANT INC·Filed 2024·Granted Mar 25, 2025·0 cites·20 claims
- 2268US7930287B2Systems and methods for compound searchingMICHELLI CAPITAL LTD LIABILITY COMPANY·Filed 2008·Granted Apr 19, 2011·5 cites·31 claims
- 2368US2025371226A1System and Method for Strategic Analysis and Simulation Using a Persistent Cognitive Machine ArchitectureATOMBEAM TECHNOLOGIES INC·Filed 2025·Application pending·0 cites
- 2465US11922923B2Optimal human-machine conversations using emotion-enhanced natural speech using hierarchical neural networks and reinforcement learningNEWVOICEMEDIA LTD·Filed 2020·Granted Mar 5, 2024·0 cites·2 claims
- 2565US2025356222A1System and method for optimal and transparent ai-assisted decision-making in intellectual property innovation and strategyMCCORD ALAN W·Filed 2024·Application pending·0 cites
- 2662US2025373673A1System and method for automated affinity-based network expansion through intelligent relationship discovery and compatibility matchingINTELLIGENT COMMUNICATION ASSISTANT INC·Filed 2025·Application pending·0 cites
- 2761US11178285B2System and method for an optimized, self-learning and self-organizing contact centerNEWVOICEMEDIA LTD·Filed 2020·Granted Nov 16, 2021·0 cites·8 claims
- 2860US2011040666A1Dynamic pricing system and method for complex energy securitiesCRABTREE JASON·Filed 2009·Application pending·0 cites
- 2960US2025363364A1Hierarchical thought supervision network for adaptive processingATOMBEAM TECHNOLOGIES INC·Filed 2025·Application pending·0 cites
- 3060US2010217651A1System and method for managing energy resources based on a scoring systemCRABTREE JASON·Filed 2009·Application pending·0 cites
- 3159US2010217642A1System and method for single-action energy resource scheduling and participation in energy-related securitiesCRUBTREE JASON·Filed 2009·Application pending·0 cites
- 3257US12457255B2System and method for managing communication through seamless transitions between synchronous and asynchronous communicationsINTELLIGENT COMMUNICATION ASSISTANT INC·Filed 2025·Granted Oct 28, 2025·0 cites·16 claims
- 3356US2010217452A1Overlay packet data network for managing energy and method for using sameMCCORD ALAN·Filed 2009·Application pending·0 cites
- 3455US11734329B2System and method for text categorization and sentiment analysisNEWVOICEMEDIA LTD·Filed 2020·Granted Aug 22, 2023·0 cites·8 claims
- 3555US11501232B2System and method for intelligent sales engagementNEWVOICEMEDIA LTD·Filed 2020·Granted Nov 15, 2022·0 cites·2 claims
- 3655US9894209B2System for scheduling routing rules in a contact center based on forecasted and actual interaction load and staffing requirementsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Feb 13, 2018·0 cites·21 claims
- 3753US9424561B2System for scheduling routing rules in a contact center based on forecasted and actual interaction load and staffing requirementsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Aug 23, 2016·0 cites·18 claims
- 3852US12388880B2Security validation system using dynamic relationship fingerprintsINTELLIGENT COMMUNICATION ASSISTANT INC·Filed 2025·Granted Aug 12, 2025·0 cites·18 claims
- 3952US2018082679A1Optimal human-machine conversations using emotion-enhanced natural speech using hierarchical neural networks and reinforcement learningNEWVOICEMEDIA LTD·Filed 2017·Application pending·0 cites
- 4051US2015339327A1Conversation analyticsNEWVOICEMEDIA LTD·Filed 2014·Application pending·0 cites
- 4150US2009234700A1Systems and Methods for Electronic Interaction with Customers in a Retail EstablishmentGALVIN BRIAN·Filed 2008·Application pending·0 cites
- 4249US2016350663A1System and method for an optimized, self-learning and self-organizing contact centerNEWVOICEMEDIA LTD·Filed 2016·Application pending·0 cites
- 4348US2016239762A1System and method for an optimized, self-learning and self-organizing contact centerNEWVOICEMEDIA LTD·Filed 2016·Application pending·0 cites
- 4448US2010218108A1System and method for trading complex energy securitiesCRABTREE JASON·Filed 2010·Application pending·0 cites
- 4547US2008313125A1Paths and Distance in the Web Using a Behavioral Web GraphGALVIN BRIAN·Filed 2008·Application pending·0 cites
- 4646US10332283B2Visualized re-physicalization of captured physical signals and/or physical statesNOKIA AMERICA CORP·Filed 2014·Granted Jun 25, 2019·0 cites·28 claims
- 4746US2010217550A1System and method for electric grid utilization and optimizationCRABTREE JASON·Filed 2009·Application pending·0 cites
- 4845US2016026690A1Conversation analyticsNEWVOICEMEDIA LTD·Filed 2015·Application pending·0 cites
- 4944US2017255888A1System and method for intelligent sales engagementNEWVOICEMEDIA LTD·Filed 2016·Application pending·0 cites
- 5042US2011167052A1Systems and methods for compound searchingMICHELLI CAPITAL LTD LIABILITY COMPANY·Filed 2011·Application pending·0 cites
Showing the top 50 of 54 patent records by PatentIndex Score.
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →