Inventor · disambiguated record
Jeff Iannone
Also filed as: IANNONE JEFF
9 granted patents·2 pending applications·246 citations·filing 2006–2010
90Inventor score
Top patents by PatentIndex Score
11 records- 0193US8108237B2Systems for integrating contact center monitoring, training and schedulingBOURNE JOHN·Filed 2006·Granted Jan 31, 2012·77 cites·2 claims
- 0292US8160233B2System and method for detecting and displaying business transactionsKEREN SHIMON·Filed 2006·Granted Apr 17, 2012·35 cites·20 claims
- 0392US7864946B1Systems and methods for scheduling call center agents using quality data and correlation-based discoveryVERINT AMERICAS INC·Filed 2006·Granted Jan 4, 2011·32 cites·20 claims
- 0492US7853006B1Systems and methods for scheduling call center agents using quality data and correlation-based discoveryVERINT AMERICAS INC·Filed 2006·Granted Dec 14, 2010·33 cites·18 claims
- 0587US8117064B2Systems and methods for workforce optimization and analyticsBOURNE JOHN·Filed 2006·Granted Feb 14, 2012·25 cites·3 claims
- 0685US8331549B2System and method for integrated workforce and quality managementFAMA JASON·Filed 2007·Granted Dec 11, 2012·15 cites·14 claims
- 0785US8112298B2Systems and methods for workforce optimizationBOURNE JOHN·Filed 2006·Granted Feb 7, 2012·13 cites·14 claims
- 0879US8670552B2System and method for integrated display of multiple types of call agent dataKEREN SHIMON·Filed 2006·Granted Mar 11, 2014·12 cites·7 claims
- 0975US8971517B2System and method for processing agent interactionsKEREN SHIMON·Filed 2010·Granted Mar 3, 2015·4 cites·20 claims
- 1060US2008181389A1Systems and methods for workforce optimization and integrationBOURNE JOHN·Filed 2008·Application pending·0 cites
- 1145US2007206767A1System and method for integrated display of recorded interactions and call agent dataWITNESS SYSTEMS INC·Filed 2006·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →