US9369416B2ActiveUtilityA1

Automated out-of-office notification reminder

Assignee: BLACKBERRY LTDPriority: Nov 2, 2012Filed: Oct 11, 2013Granted: Jun 14, 2016
Est. expiryNov 2, 2032(~6.3 yrs left)· nominal 20-yr term from priority
G06Q 10/107H04L 51/214H04L 51/14H04L 12/58H04L 51/02
85
PatentIndex Score
7
Cited by
16
References
16
Claims

Abstract

A method performed by a network element, and the network element, the method determining, according to a triggering event, whether out-of-office messaging is active for an electronic mail account; and providing a notification that the out-of-office messaging is active based on the determining.

Claims

exact text as granted — not AI-modified
The invention claimed is: 
     
       1. A network element comprising:
 a computer processor; and 
 a communications subsystem configured for sending and receiving electronic mail messages, 
 wherein the network element is configured to: 
 determine, via the computer processor, for a user of an electronic mail account, whether out-of-office messaging is active for the user of the electronic mail account; 
 upon determining that the out-of-office messaging is active, determine whether there has been use of the electronic mail account by the user of the electronic mail account prior to a return date configured for the out-of-office messaging; 
 upon determining that there has been use of the electronic mail account prior to the return date from a predefined location, provide a notification to the user of the electronic mail account that the out-of-office messaging is still active and restrict further notifications for a predetermined period; and 
 upon determining that there has been use of the electronic mail account prior to the return date from a location other than the predefined location, provide no notification to the user that the out-of-office messaging is still active. 
 
     
     
       2. The network element of  claim 1 , wherein the return date is configured on a user interface during out-of-office messaging activation. 
     
     
       3. The network element of  claim 1 , wherein the return date is parsed from a message sent within a user interface during out-of-office messaging activation. 
     
     
       4. The network element of  claim 1 , wherein the notification is one of a pop-up message, an electronic mail message, an instant message, and a short message service message. 
     
     
       5. The network element of  claim 1 , wherein the notification provides an option to deactivate the out-of-office messaging. 
     
     
       6. The network element of  claim 1 , wherein a format for the notification is configurable within the electronic mail account. 
     
     
       7. The network element of  claim 1 , wherein the network element is one of a server, a computing device, and a mobile device. 
     
     
       8. The network element of  claim 1 , further configured to:
 determine whether the return date has passed; and 
 upon determining that the return date has passed, send a notification to the user of the electronic mail account asking whether the out of office messaging should be extended. 
 
     
     
       9. A non-transitory computer-readable storage medium comprising computer-executable instructions, which when executed by a computer processor of a network element are configured to:
 determine, via the computer processor, for a user of an electronic mail account, whether out-of-office messaging is active for the user of the electronic mail account; 
 upon determining that the out-of-office messaging is active, determine whether there has been use of the electronic mail account by the user of the electronic mail account prior to a return date configured for the out-of-office messaging; 
 upon determining that there has been use of the electronic mail account prior to the return date from a predefined location, provide a notification to the user of the electronic mail account that the out-of-office messaging is still active and restrict further notifications for a predetermined period; and 
 upon determining that there has been use of the electronic mail account prior to the return date from a location other than the predefined location, provide no notification to the user that the out-of-office messaging is still active. 
 
     
     
       10. The non-transitory computer-readable storage medium of  claim 9 , wherein the return date is configured on a user interface during out-of-office messaging activation. 
     
     
       11. The non-transitory computer-readable storage medium of  claim 9 , wherein the return date is parsed from a message set within a user interface during out-of-office messaging activation. 
     
     
       12. The non-transitory computer-readable storage medium of  claim 9 , wherein the notification is one of a pop-up message; an electronic mail message; an instant message, and a short message service message. 
     
     
       13. The non-transitory computer-readable storage medium of  claim 9 , wherein the notification provides an option to deactivate the out-of-office messaging. 
     
     
       14. The non-transitory computer-readable storage medium of  claim 9 , wherein a format for the notification is configurable within the electronic mail account. 
     
     
       15. The non-transitory computer-readable storage medium of  claim 9 , wherein the network element is one of a server, a computing device and a mobile device. 
     
     
       16. The non-transitory computer readable storage medium of  claim 9 , wherein the computer-executable instructions are further configured to:
 determine whether the return date has passed; and 
 upon determining that the return date has passed, send a notification to the user of the electronic mail account asking whether the out of office messaging should be extended.

Join the waitlist — get patent alerts

Track US9369416B2 — get alerts on status changes and closely related new filings.

We store only your email — no account needed. See our privacy policy.