Information processing apparatus, method and program for receiving an electronic mail including information instructing to skip an error which occurs in a printing apparatus

Abstract

An information processing apparatus (printing server) of one aspect of the present invention generates print data from a print target file attached to the electronic mail received from a mobile terminal via a network, and causes a printer designated in the electronic mail to execute printing based on the print data. In a case where a printer notifies a printing server of the occurrence of an error during the execution of printing based on print data, the printing server instructs the printer to automatically skip an error which has occurred, if it is designated in received electronic mail that the error should be automatically skipped.

What is claimed is: 
     
       1. An information processing apparatus which is configured to communicate with a printing apparatus via a network, the apparatus comprising:
 a reception unit configured to receive, from a mobile terminal, electronic mail to which a print target file is attached and in which a printing apparatus to print the file is designated; 
 a print control unit configured to cause a printing apparatus designated in the electric mail to execute printing based on the print target file attached to the electric mail; 
 a detection unit configured to detect an error which occurs during execution of printing by the designated printing apparatus; and 
 an instruction unit configured to instruct, if the electronic mail received by the reception unit includes information instructing to skip an error which occurs in the designated printing apparatus, the designated printing apparatus to continue printing by skipping the error detected by the detection unit in accordance with a type of the error. 
 
     
     
       2. The apparatus according to  claim 1 , wherein if the electronic mail received by the reception unit includes information instructing to skip the error and the error is an error which can be automatically skipped, the instruction unit instructs the designated printing apparatus to continue printing by skipping the error. 
     
     
       3. The apparatus according to  claim 2 , further comprising a notification unit configured to notify the mobile terminal of occurrence of the error if the electronic mail received by the reception unit does not include information instructing to skip the error or the error is not an error which can be automatically skipped. 
     
     
       4. The apparatus according to  claim 1 , further comprising a holding unit configured to hold a printing setting in advance for each printing apparatus serving as a control target via the network,
 wherein the print control unit causes a printing apparatus designated in the electronic mail to execute printing based on a print setting, of print settings held by the holding unit, which corresponds to the designated printing apparatus. 
 
     
     
       5. The apparatus according to  claim 4 , wherein an error which can be automatically skipped includes a state in which a remaining amount of toner for printing in the designated printing apparatus is small, a state in which a sheet size designated by the print setting differs from a size of a sheet held in a feeding unit of the designated printing apparatus, and a state in which a sheet type designated by the print setting differs from a type of sheet held in the feeding unit of the designated printing apparatus. 
     
     
       6. The apparatus according to  claim 1 , wherein information indicating a printing apparatus to execute printing of the print target file and information indicating that an error which occurs in the printing apparatus is to be automatically skipped are written in a subject field or text of the electronic mail. 
     
     
       7. A method of controlling an information processing apparatus which is configured to communicate with a printing apparatus via a network, the method comprising:
 receiving, from a mobile terminal, electronic mail to which a print target file is attached and in which a printing apparatus to print the file is designated; 
 causing a printing apparatus designated in the electric mail to execute printing based on the print target file attached to the electric mail; 
 detecting an error which occurs during execution of printing by the designated printing apparatus; and 
 instructing, if the received electronic mail includes information instructing to skip an error which occurs in the designated printing apparatus, the designated printing apparatus the designated printing apparatus to continue printing by skipping the detected error in accordance with a type of the detected error. 
 
     
     
       8. A non-transitory computer-readable storage medium storing a computer program for causing a computer to execute steps of the method for controlling the information processing apparatus according to  claim 7 .