Systems and methods for collecting, managing, and leveraging crowdsourced data

Abstract

Systems and methods for providing an intuitive and semi-automated means of collecting and managing crowdsourced data via a crowdsourcing platform, and further leveraging the crowdsourced data to provide various features and services in the field of workplace and building automation and management.

What is claimed is: 
     
         1 . A method comprising:
 receiving, from a plurality of user devices, user feedback data related to one or more spaces of a building;   processing the user feedback data using an algorithm applying one or more of Natural Language Processing (NLP), computer vision, and machine learning; and   determining, based on the processing, one or more of a type of user feedback or a space of the one or more spaces associated with the feedback.   
     
     
         2 . The method of  claim 1 , further comprising associating the one or more types of feedback with the one or more spaces. 
     
     
         3 . The method of  claim 2 , further comprising taking an action based on the type of feedback. 
     
     
         4 . The method of  claim 3 , wherein the action comprises categorizing the feedback and identifying one or more appropriate maintenance technicians based on skill set aligned with the feedback type. 
     
     
         5 . The method of  claim 3 , wherein the user feedback data comprises image data. 
     
     
         6 . The method of  claim 5 , wherein the processing comprises applying image processing to identify one or more of a specific location and a user's mood or disposition. 
     
     
         7 . The method of  claim 1 , further comprising receiving, from the plurality of user devices, GPS data. 
     
     
         8 . The method of  claim 7 , further comprising identifying one or more spaces of the building associated with the user feedback using the GPS data. 
     
     
         9 . The method of  claim 8 , further comprising adjusting a determined location of the feedback based on the processed user feedback. 
     
     
         10 . The method of  claim 9 , wherein the adjusting a determined location comprises adjusting output of a climate control system. 
     
     
         11 . A method comprising:
 receiving, from a plurality of user devices, user feedback data related to one or more spaces of a building;   aggregating the user feedback data and associating the feedback data with the one or more spaces of the building based on a model of an interior of the building; and   providing a map based on the model to one or more user devices, the map comprising indications of the user feedback data associated with a representation of the one or more spaces of the building.   
     
     
         12 . The method of  claim 11 , wherein the user feedback data comprises at least one comfort data, maintenance request data, and positive feedback data. 
     
     
         13 . The method of  claim 11 , wherein the map is provided to a manager's device. 
     
     
         14 . The method of  claim 11 , wherein the map is adjusted to reflect changes in the feedback data over time. 
     
     
         15 . The method of  claim 11 , wherein the model is based on one or more of a LIDAR scan, a 2-D floor plan, and a 3-D building model. 
     
     
         16 . A method comprising:
 providing user feedback data related to one or more spaces of a building, wherein the user feedback data comprises one or more of comfort data, maintenance request data, or positive feedback data; and   receiving a map based on a model, the map comprising indications of the user feedback data associated with a representation of the one or more spaces of the building.   
     
     
         17 . The method of  claim 16 , wherein the map associates the user feedback data with the one or more spaces of the building using a model of an interior of the building. 
     
     
         18 . The method of  claim 17 , wherein the map is further adjusted to reflect changes in the feedback data over time. 
     
     
         19 . The method of  claim 16 , wherein the model is based on at least of a LIDAR scan, a 2-D floor plan, and a 3-D building model. 
     
     
         20 . The method of  claim 16 , further comprising displaying the map on a screen of a device.