US2024380759A1PendingUtilityA1

Systems and methods for securely presenting context-aware user notifications

Assignee: WELLS FARGO BANK NAPriority: May 8, 2023Filed: May 8, 2023Published: Nov 14, 2024
Est. expiryMay 8, 2043(~16.8 yrs left)· nominal 20-yr term from priority
G06Q 30/018G06Q 30/015G06Q 30/0271G06Q 30/0631G06Q 40/02G06Q 40/03H04L 63/102H04L 63/107H04L 63/108G06F 9/542
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Claims

Abstract

Systems, apparatuses, methods, and computer program products are disclosed for securely presenting a context-aware user notification to a user using a facility device. An example method includes receiving a user participation request for the user, wherein the user participation request comprises (i) a user characteristic attribute set and (ii) a user identification attribute set and determining a current user location based on the user characteristic attribute set and a temporal image set. The method further includes generating a display configuration set for a facility device indicative of instructions for the facility device for displaying the context-aware user notification based on the current user location. The method further includes generating the context-aware user notification based on the current user location and the user identification set and providing a display message to the facility device, wherein the display message comprises the context-aware user notification and the display configuration set.

Claims

exact text as granted — not AI-modified
What is claimed is: 
     
         1 . A method for securely presenting a context-aware user notification to a user using a facility device, the method comprising:
 receiving, by communications hardware, a user participation request for the user, wherein the user participation request comprises (i) a user characteristic attribute set and (ii) a user identification attribute set;   determining, by user tracking circuitry and based on the user characteristic attribute set and a temporal image set, a current user location;   generating, by device management circuitry and based on the current user location, a display configuration set for a facility device indicative of instructions for the facility device for displaying the context-aware user notification;   generating, by notification generation circuitry and based on the current user location and the user identification set, the context-aware user notification; and   providing, by the communications hardware, a display message to the facility device, wherein the display message comprises the context-aware user notification and the display configuration set.   
     
     
         2 . The method of  claim 1 , further comprising:
 determining, by the device management circuitry, whether the current user location satisfies one or more proximity thresholds for one or more facility devices; and   in an instance in which the current user location satisfies one or more proximity thresholds for at least one facility device of the one or more facility devices, selecting, by the device management circuitry, the at least one facility device to be the facility device.   
     
     
         3 . The method of  claim 1 , further comprising:
 generating, by the device management circuitry, a user position request; and   providing, by the communications hardware, the user position request to the facility device.   
     
     
         4 . The method of  claim 3 , further comprising:
 receiving, by the communications hardware, a user position response; and   generating, by the device management circuitry and based on the user position response, a pixel configuration set for the facility device, wherein (i) the pixel configuration set comprises instructions for one or more of a wavelength, power, brightness, or orientation for a pixel set associated with the facility device and (ii) the display configuration set comprises the pixel configuration set.   
     
     
         5 . The method of  claim 4 , wherein the user position response comprises one or more user proximate captured images, and
 wherein the method further comprises determining, by the device management circuitry and based on the one or more user proximate captured images, a user orientation position set comprising one or more of (i) a user distance relative to the facility device, (ii) a user vertical orientation relative to a vertical reference plane of the facility device, or (iii) a user horizontal orientation relative to a horizontal reference plane of the facility device, wherein determining the pixel configuration set is generated based on the user orientation position set.   
     
     
         6 . The method of  claim 1 , further comprising:
 receiving, by the communications hardware, a user participation request;   generating, by the notification generation circuitry and based on the user participation request, a user enrollment notification; and   providing, by the communications hardware, the user enrollment notification.   
     
     
         7 . The method of  claim 1 , further comprising determining, by the notification generation circuitry and based on the current user location, a user facility interaction prediction, wherein generating the context-aware user notification is further based on the user facility interaction prediction. 
     
     
         8 . The method of  claim 7 , further comprising:
 querying, by the notification generation circuitry, a facility object database one or more objects which are within an interaction proximity threshold of the current user location, wherein (i) the facility object database comprises (a) one or more objects within the facility, (b) a corresponding location for each of the one or more objects within the facility, and (c) one or more attributes for each of the one or more objects and (ii) determining the user facility interaction prediction is further based on the one or more objects determined to be within the interaction proximity threshold of the current user location.   
     
     
         9 . The method of  claim 1 , further comprising:
 receiving, by communications hardware, one or more captured images over a time frame, wherein (i) each captured image is associated with (a) a captured image timestamp indicative of the time the image was captured and (b) a facility device identifier and (ii) each facility device identifier is associated with an image capture location radius within the facility;   determining, by the user tracking circuitry and based on the one or more captured images and the user characteristic attribute set, whether the user is included in one or more of the one or more captured images; and   in an instance in which the user is included in one or more of the one or more captured images, appending, by the user tracking circuitry, the one or more captured images to a temporal image set.   
     
     
         10 . The method of  claim 9 , further comprising:
 identifying, by the user tracking circuitry, a captured image from the temporal image set which is associated with a most recent image timestamp;   determining, by the user tracking circuitry, whether the most recent image timestamp satisfies one or more temporal thresholds; and   in an instance in which the most recent image timestamp satisfies the one or more temporal thresholds, determining, by the user tracking circuitry, the current user location based on the captured image associated with the most recent image timestamp.   
     
     
         11 . The method of  claim 9 , further comprising:
 determining, by the user tracking circuitry based on the temporal image set, a user stationary location duration; and   determining, by the user tracking circuitry, whether the user stationary location duration satisfies one or more user stationary location duration thresholds, wherein in an instance in which the user stationary location duration satisfies one or more user stationary location duration thresholds, the notification generation circuitry generates the context-aware user notification.   
     
     
         12 . The method of  claim 1 , further comprising:
 determining, by the notification generation circuitry and based on the user identification attribute set, one or more user account parameters for the user; and   determining, by the notification generation circuitry and based on the one or more user account parameters, one or more user recommendations, wherein the context-aware user notification comprises the one or more user recommendations.   
     
     
         13 . The method of  claim 1 , further comprising:
 generating, by the notification generation circuitry based on the user identification attribute set, one or more user engagement offer requests;   receiving, by communications hardware, one or more user engagement offer responses in response to a provision of the one or more user engagement offer requests, wherein (i) the one or more user engagement offer request comprise one or more user recommendations and (ii) the context-aware user notification comprises the one or more user recommendations; and   determining, by the notification generation circuitry and based on the one or more user engagement offer responses, one or more user recommendations, wherein the context-aware user notification comprises the one or more user recommendations.   
     
     
         14 . An apparatus for securely presenting a context-aware user notification to a user using a facility device, the apparatus comprising:
 communications hardware configured to receive a user participation request for the user, wherein the user participation request comprises (i) a user characteristic attribute set and (ii) a user identification attribute set;   user tracking circuitry configured to determine, based on the user characteristic attribute set and a temporal image set, a current user location;   device management circuitry configured to generate, based on the current user location, a display configuration set for a facility device indicative of instructions for the facility device for displaying the context-aware user notification; and   notification generation circuitry configured to generate, based on the current user location and the user identification set, the context-aware user notification,   wherein the communications hardware is further configured to provide a display message to the facility device, wherein the display message comprises the context-aware user notification and the display configuration set.   
     
     
         15 . The apparatus of  claim 14 , wherein the device management circuitry is further configured to:
 determine whether the current user location satisfies one or more proximity thresholds for one or more facility devices; and   in an instance in which the current user location satisfies one or more proximity thresholds for at least one facility device of the one or more facility devices, select the at least one facility device to be the facility device.   
     
     
         16 . The apparatus of  claim 14 , wherein the device management circuitry is further configured to generate a user position request, and
 the communications hardware is further configured to provide the user position request to the facility device.   
     
     
         17 . The apparatus of  claim 16 , wherein the communications hardware is further configured to receive a user position response; and
 the device management circuitry is further configured to generate, based on the user position response, a pixel configuration set for the facility device, wherein (i) the pixel configuration set comprises instructions for one or more of a wavelength, power, brightness, or orientation for a pixel set associated with the facility device and (ii) the display configuration set comprises the pixel configuration set.   
     
     
         18 . The apparatus of  claim 17 , wherein the user position response comprises one or more user proximate captured images, and
 the device management circuitry is further configured to determine, based on the one or more user proximate captured images, a user orientation position set comprising one or more of (i) a user distance relative to the facility device, (ii) a user vertical orientation relative to a vertical reference plane of the facility device, or (iii) a user horizontal orientation relative to a horizontal reference plane of the facility device, wherein determining the pixel configuration set is generated based on the user orientation position set.   
     
     
         19 . The apparatus of  claim 14 , wherein the communications hardware is further configured to receive a user participation request,
 the notification generation circuitry is further configured to generate, based on the user participation request, a user enrollment notification, and   the communications hardware is further configured to provide the user enrollment notification.   
     
     
         20 . A computer program product for securely presenting a context-aware user notification to a user using a facility device, the computer program product comprising at least one non-transitory computer-readable storage medium storing software instructions that, when executed, cause an apparatus to:
 receive a user participation request for the user, wherein the user participation request comprises (i) a user characteristic attribute set and (ii) a user identification attribute set;   determine, based on the user characteristic attribute set and a temporal image set, a current user location;   generate, based on the current user location, a display configuration set for a facility device indicative of instructions for the facility device for displaying the context-aware user notification;   generate, based on the current user location and the user identification set, the context-aware user notification; and   provide a display message to the facility device, wherein the display message comprises the context-aware user notification and the display configuration set.

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