Order Status

Abstract

Given information identifying a user who is not logged into a system, the user is provided a guest order status of one or more pharmacy orders; the guest order status masks sensitive information of the user.

What is claimed is: 
     
         1 . A method comprising:
 prompting a user for an input from the user, wherein:
 the input comprises user identifier information and a first medication prescription number; and 
 the first medication prescription number is associated with a first prescribed medication; 
   responsive to validation that the user has been correctly identified by the input and a determination that a plurality of orders are associated with a user identified based on the first medication prescription number, presenting a first order status and a second order status to the user, wherein:
 the plurality of orders include the first order and the second order; 
 the first order is associated with the first prescribed medication prescribed to the user and the first medication prescription number; 
 the second order is associated with a second prescribed medication prescribed to the user and a second medication prescription number; 
 the first medication prescription number and the second medication prescription number are different; 
 the first order status comprises:
 a first masked portion of sensitive information related to the first order, 
 a first unmasked portion of sensitive information related to the first order, and 
 a first prescribed medication processing status related to the first prescribed medication; and 
 
 the second order status comprises:
 a first masked portion of sensitive information related to the first order, and 
 a second unmasked portion of the sensitive information related to a second order, and 
 a second prescribed medication processing status related to a second prescribed medication. 
 
   
     
     
         2 . The method of  claim 1 , wherein the first order originated from a third party, the method further comprising:
 prompting the user to consent to ship the first order in response to a determination that the first order originated from the third party.   
     
     
         3 . The method of  claim 1 , wherein the user is not logged into a system, the method comprising:
 providing the first order status and the second order status.   
     
     
         4 . The method of  claim 1 , wherein information identifying the user is determined based on the input, the information comprising a date of birth of the user. 
     
     
         5 . The method of  claim 1 , wherein information identifying the user is determined based on the input, wherein the information comprises one or more of a telephone number, a street address, an order number, or a benefit member number. 
     
     
         6 . The method of  claim 1 , wherein the sensitive information further comprises an order number, and a prescribing doctor name. 
     
     
         7 . The method of  claim 1 , wherein a degree of confidence that the user has been correctly identified by the input is generated, and a level of information that is masked is based on the degree of confidence that a status request is being made by the user and not a third-party imposter. 
     
     
         8 . The method of  claim 7 , further comprising:
 prompting the user for additional information when the input is insufficient to identify the user.   
     
     
         9 . The method of  claim 1 , wherein the sensitive information that is masked depends on an amount or quality of information identifying the user. 
     
     
         10 . A system comprising:
 a non-volatile computer memory for storing instructions;   a computer processor for executing the instructions, thereby causing the system to:
 prompt a user for an input from the user, wherein:
 the input comprises user identifier information and a first medication prescription number; and 
 the first medication prescription number is associated with a first prescribed medication; 
 
 responsive to validation that the user has been correctly identified by the input and a determination that a plurality of orders are associated with a user identified based on the first medication prescription number, present a first order status and a second order status to the user, wherein:
 the plurality of orders include the first order and the second order; 
 the first order is associated with the first prescribed medication prescribed to the user and the first medication prescription number; 
 the second order is associated with a second prescribed medication prescribed to the user and a second medication prescription number; 
 the first medication prescription number and the second medication prescription number are different; 
 the first order status comprises:
 a first masked portion of sensitive information related to the first order, 
 a first unmasked portion of sensitive information related to the first order, and 
 a first prescribed medication processing status related to the first prescribed medication; and 
 
 the second order status comprises:
 a first masked portion of sensitive information related to the first order, and 
 a second unmasked portion of the sensitive information related to a second order, and 
 a second prescribed medication processing status related to a second prescribed medication. 
 
 
   
     
     
         11 . The system of  claim 10 , wherein the first order originated from a third party and the computer processor is further configured for executing software instructions to:
 prompt the user to consent to ship the first order in response to a determination that the first order originated from the third party.   
     
     
         12 . The system of  claim 10 , wherein the user is not logged in, and the computer processor is further configured for executing software instructions to:
 provide the first order status and the second order status.   
     
     
         13 . The system of  claim 10 , wherein information identifying the user is determined based on the input, the information comprising a date of birth of the user. 
     
     
         14 . The system of  claim 10 , wherein information identifying the user is determined based on the input, wherein the information comprises one or more of a telephone number, a street address, an order number, or a benefit member number. 
     
     
         15 . The system of  claim 10 , wherein the sensitive information further comprises an order number, and a prescribing doctor name. 
     
     
         16 . The system of  claim 10 , wherein a degree of confidence that the user has been correctly identified by the input is generated, and a level of information that is masked is based on the degree of confidence that a status request is being made by the user and not a third-party imposter. 
     
     
         17 . The system of  claim 16 , the computer processor is further configured for executing software instructions to:
 prompt the user for additional information when the input is insufficient to identify the user.   
     
     
         18 . The system of  claim 10 , wherein the sensitive information that is masked depends on an amount or quality of information identifying the user. 
     
     
         19 . A non-transitory computer readable medium, the non-transitory computer-readable medium containing program instructions that, when executed, cause one or more computers to perform a method comprising:
 prompting a user for an input from the user, wherein:
 the input comprises user identifier information and a first medication prescription number; and 
 the first medication prescription number is associated with a first prescribed medication; 
   responsive to validation that the user has been correctly identified by the input and a determination that a plurality of orders are associated with a user identified based on the first medication prescription number, presenting a first order status and a second order status to the user, wherein:
 the plurality of orders include the first order and the second order; 
 the first order is associated with the first prescribed medication prescribed to the user and the first medication prescription number; 
 the second order is associated with a second prescribed medication prescribed to the user and a second medication prescription number; 
 the first medication prescription number and the second medication prescription number are different; 
 the first order status comprises:
 a first masked portion of sensitive information related to the first order, 
 a first unmasked portion of sensitive information related to the first order, and 
 a first prescribed medication processing status related to the first prescribed medication; and 
 
 the second order status comprises:
 a first masked portion of sensitive information related to the first order, and 
 a second unmasked portion of the sensitive information related to a second order, and 
 a second prescribed medication processing status related to a second prescribed medication. 
 
   
     
     
         20 . The non-transitory computer-readable medium of  claim 19 , wherein a degree of confidence that the user has been correctly identified by the input is generated, and a level of information that is masked is based on the degree of confidence that a status request is being made by the user and not a third-party imposter.