Information processing apparatus, information processing method, and storage medium

Abstract

An information processing apparatus in the present invention includes: an acquisition unit that acquires first history information indicating that a procedure related to boarding of a passenger in an airport was performed with biometric authentication and second history information indicating that the procedure was performed with reading of a medium; and an output unit that outputs usage status of the biometric authentication in the procedure based on the first history information and the second history information.

1 . An information processing apparatus comprising:
 a memory configured to store instructions; and   a processor configured to execute the instructions to:   acquire information of a device that acquired registered biometric information to be used for biometric authentication in a procedure related to boarding of a passenger in an airport; and   output the number of registrations of the registered biometric information for each procedure area where the device is provided.   
     
     
         2 . The information processing apparatus according to  claim 1 , wherein the processor is configured to execute the instructions to:
 output information related to a change in the number of registrations.   
     
     
         3 . The information processing apparatus according to  claim 1 , wherein the processor is configured to execute the instructions to:
 acquire a token ID corresponding to the registered biometric information;   acquire attribute information of the passenger associated with the acquired token ID by referring to a database that stores the attribute information and the token ID in association, and   output the number of registrations for each attribute information.   
     
     
         4 . The information processing apparatus according to  claim 1 , wherein the processor is configured to execute the instructions to:
 acquire history information indicating that the procedure was performed with biometric authentication; and   output a usage rate of the biometric authentication in the procedure area based on the history information for each procedure area.   
     
     
         5 . The information processing apparatus according to  claim 3 , wherein the processor is configured to execute the instructions to:
 detects, based on the token ID, the procedure area for which the history information on the same passenger is absent out of a plurality of procedure areas.   
     
     
         6 . The information processing apparatus according to  claim 4 , wherein the history information includes terminal IDs of terminals used in the biometric authentication and process results of the biometric authentication, and
 wherein the processor is configured to execute the instructions to:   aggregate and output the process results for each of the terminal IDs.   
     
     
         7 . The information processing apparatus according to  claim 6 , wherein the processor is configured to execute the instructions to:
 detect a terminal in which an authentication success rate is less than a predetermined threshold based on the process results for each of the terminal IDs.   
     
     
         8 . The information processing apparatus according to  claim 6 ,
 wherein the history information further includes information on arrangement places of the terminals in the airport, and   wherein the processor is configured to execute the instructions to:   aggregate and output the process results for each of the arrangement places.   
     
     
         9 . The information processing apparatus according to  claim 8 , wherein the processor is configured to execute the instructions to:
 output information on an arrangement place in which average authentication accuracy obtained by averaging authentication accuracy of the biometric authentication for each of the arrangement places is less than a predetermined threshold.   
     
     
         10 . The information processing apparatus according to  claim 6 , wherein the processor is configured to execute the instructions to:
 output a predicted processing time in the procedure based on a learning model in which a relationship of the number of passengers in a predetermined period, the number of installations of terminals, and a required time for the procedure is learned in advance.   
     
     
         11 . The information processing apparatus according to  claim 10 , wherein the processor is configured to execute the instructions to:
 output information to facilitate a change of the number of installations when the predicted processing time exceeds a predetermined threshold.   
     
     
         12 . The information processing apparatus according to  claim 1 , wherein the processor is configured to execute the instructions to:
 outputs different types of statistics analysis results form based on the history information and other history information in a dashboard, wherein the other history information indicates that the procedure was performed by reading a medium.   
     
     
         13 . The information processing apparatus according to  claim 1 , wherein the processor is configured to execute the instructions to:
 acquire history information indicating that the procedure was performed with biometric authentication and other information indicating that the procedure was performed by reading a medium for each procedure area when a plurality of the procedures for the boarding of passengers are carried out sequentially in a plurality of the procedure areas in the airport; and   output changes in the number of passengers and the ratio of the passengers who used the biometric authentication for the procedure during a predetermined period based on the history information and other history information.   
     
     
         14 . An information processing method comprising:
 acquiring information of a device that acquired registered biometric information to be used for biometric authentication in a procedure related to boarding of a passenger in an airport; and   outputting the number of registrations of the registered biometric information for each procedure area where the device is provided.   
     
     
         15 . A non-transitory storage medium storing a program that causes a computer to perform:
 acquiring information of a device that acquired registered biometric information to be used for biometric authentication in a procedure related to boarding of a passenger in an airport; and   outputting the number of registrations of the registered biometric information for each procedure area where the device is provided.