Systems and methods for facilitating network voice authentication

Abstract

Systems and methods are provided for facilitating voice authentication of a user in connection with a network transaction. One example method includes capturing, by a voice interactive device, a voice command from a user to initiate a transaction with a third party and determining content of the voice command. The method then includes authenticating the user, based on the captured voice command and a voice biometric reference associated with an identifier for at least one of the user and/or the voice interactive device, and transmitting, by the voice interactive device, a purchase request for the transaction consistent with the content of the voice command to the third party. The purchase request includes an indication of biometric authentication for the user, whereby the third party is permitted to initiate an enhanced authentication of the user in connection with the transaction.

What is claimed is: 
     
         1 . A computer-implemented method for use in facilitating authentication of a user in connection with a network transaction by the user at a third party, the method comprising:
 capturing, by a voice interactive device, a voice command to initiate a transaction from a user, the voice command directed to a third party;   determining content of the voice command;   authenticating the user, based on the captured voice command and a voice biometric reference associated with an identifier for at least one of the user and/or the voice interactive device; and   transmitting, by the voice interactive device, a purchase request for the transaction consistent with the content of the voice command to the third party, the purchase request including an indication of biometric authentication for the user, whereby the third party is permitted to initiate an enhanced authentication of the user in connection with the transaction.   
     
     
         2 . The computer-implemented method of  claim 1 , wherein determining the content of the voice command includes:
 transmitting, via a skill  126  included in the voice interactive device, the voice command to a voice recognition service; and   receiving, from the voice recognition service, the content of the voice command.   
     
     
         3 . The computer-implemented method of  claim 1 , wherein authenticating the user includes comparing, by the voice interactive device, the captured voice command and the voice biometric reference. 
     
     
         4 . The computer-implemented method of  claim 3 , wherein the voice biometric reference is included in a trusted execution environment or a secure element of a memory included in said voice interactive device; and
 wherein the indication of biometric authentication includes a numerical probability of a match between the captured voice command and the voice biometric reference.   
     
     
         5 . The computer-implemented method of  claim 3 , further comprising signing the indication of the biometric authentication with a key associated with the voice interactive device. 
     
     
         6 . The computer-implemented method of  claim 1 , wherein authenticating the user includes authenticating the user via a network-based authentication service, based on a voice biometric reference included in the network-based authentication service. 
     
     
         7 . The computer-implemented method of  claim 1 , wherein authenticating the user includes:
 transmitting the voice command and the identifier to an authentication service associated with the voice interactive device, whereby the authentication service compares the voice command to a voice biometric reference identified to the user based on the identifier; and   receiving an authentication result for the voice command and the user.   
     
     
         8 . The computer-implemented method of  claim 1 , wherein the voice interactive device includes a smart speaker. 
     
     
         9 . The computer-implemented method of  claim 1 , wherein transmitting, by the voice interactive device, the purchase request to the third party includes transmitting, via a skill included in the voice interactive device, the purchase request to a merchant backend for the skill; and
 wherein the third party includes a merchant associated with the merchant backend.   
     
     
         10 . A non-transitory computer readable storage medium including executable instructions for use in facilitating authentication of a user, which when executed by a processor of a voice interactive device, cause the processor to:
 capture, via a microphone of the voice interactive device, a voice command to initiate a transaction from a user, the voice command directed to a third party;   determine content of the voice command;   authenticate the user, based on the captured voice command and a voice biometric reference associated with an identifier for at least one of the user and/or the voice interactive device; and   transmit a purchase request for the transaction consistent with the content of the voice command to the third party, the purchase request including an indication of biometric authentication for the user, whereby the third party is permitted to initiate an enhanced authentication of the user in connection with the transaction.   
     
     
         11 . The non-transitory computer readable storage medium of  claim 10 , wherein the executable instructions, when executed by the processor of the voice interactive device to determine the content of the voice command, cause the processor to:
 transmit the voice command to a voice recognition service; and   receive, from the voice recognition service, the content of the voice command.   
     
     
         12 . The non-transitory computer readable storage medium of  claim 10 , wherein the executable instructions, when executed by the processor of the voice interactive device to authenticate the user, cause the processor to:
 compare the captured voice command and the voice biometric reference.   
     
     
         13 . The non-transitory computer readable storage medium of  claim 12 , wherein the voice biometric reference is included in a trusted execution environment or a secure element of a memory included in said voice interactive device; and
 wherein the indication of biometric authentication includes a numerical probability of a match between the captured voice command and the voice biometric reference.   
     
     
         14 . The non-transitory computer readable storage medium of  claim 12 , wherein the executable instructions, when executed by the processor of the voice interactive device, further cause the processor to sign the indication of the biometric authentication with a key associated with the voice interactive device. 
     
     
         15 . The non-transitory computer readable storage medium of  claim 10 , wherein the executable instructions, when executed by the processor of the voice interactive device to authenticate the user, cause the processor to:
 authenticate the user via a network-based authentication service, based on a voice biometric reference included in the network-based authentication service.   
     
     
         16 . The non-transitory computer readable storage medium of  claim 10 , wherein the executable instructions, when executed by the processor of the voice interactive device to authenticate the user, cause the processor to:
 transmit the voice command and the identifier to an authentication service associated with the voice interactive device, whereby the authentication service compares the voice command to a voice biometric reference identified to the user based on the identifier; and   receive an authentication result for the voice command and the user.   
     
     
         17 . The non-transitory computer readable storage medium of  claim 10 , wherein the voice interactive device includes a smart speaker. 
     
     
         18 . The non-transitory computer readable storage medium of  claim 10 , wherein the executable instructions, when executed by the processor of the voice interactive device to transmit the purchase request, cause the processor to transmit the purchase request to a merchant backend; and
 wherein the third party includes a merchant associated with the merchant backend.