Emergency department communication system

Abstract

The disclosed technology addresses the need in the art for an enhanced communication system for emergency departments. A system is configured to receive, from an emergency department device, registration information for a patient device, generate a unique identifier associated with the registration information, and provide the unique identifier to the emergency department device. The system is further configured to receive, from the patient device, a communication including the unique identifier and contact information and store, based on the communication, an entry for the patient device in a device database, wherein the entry for the patient device comprises the registration information and the contact information.

1 . A non-transitory computer readable storage medium comprising:
 instructions stored thereon which, when executed by one or more processors, cause the one or more processors to:
 provide a device database that is configured to store information associated with one or more emergency department devices or one or more patient devices; 
 provide a message database that is configured to store prepared communications for patients or to record communication to patients; 
 provide an emergency department interface that is configured to communicate with the one or more emergency devices and to provide a dashboard interface to the one or more emergency devices; 
 provide a messaging service that is configured to handle communications between the emergency department communication system and the one or more emergency devices or the one or more patient devices; 
 provide a hospital data service configured to store or obtain patient information or care management information; 
 receive, from at least one of the one or more emergency department devices via the dashboard interface, registration information for a new patient device; 
 store the registration information for the new patient device in an entry for the new patient device in the device database; 
 generate a unique identifier associated with the registration information for the new patient device; 
 receive, from the new patient device via the messaging service, a communication including the unique identifier and contact information; 
 identify the entry for the patient from a plurality of entries in the device database based on the unique identifier; 
 enable, based on the identifying, communications between one or more emergency department devices to the new patient device by storing the contact information in the entry for the new patient device in the device database; 
 determine groupings of the one or more patient devices based on patient location, patient reason for care, registered patients that have been discharged, registered patients that have exited the facilities early, patients that have not yet registered, or patients that are in the process of registering; 
 send via the dashboard interface to at least one of the one or more emergency department devices information describing one or more groupings of the one or more patient devices; and 
 transmit, based on the contact information, an initial communication indicating successful registration to the new patient device; 
   wherein the dashboard interface is capable of receiving from at least one of the one or more emergency department devices a selection of at least one of the one or more groupings of the one or more patient devices.