Managing The Display Of Applications For Financial Institutions

Abstract

A method and system according to which applications are displayed on a display system via a management platform. User input is received, which identifies a selected application from the plurality of applications. A current status of an application process is determined. The current status of the application corresponds to the selected application using application data associated with the selected application that is stored in an application database. An application timeline and a subphase progression are displayed via the management platform on the display system.

What is claimed is: 
     
         1 . A method for monitoring a plurality of applications for a set of financial products provided by a financial institution, the method comprising:
 displaying the plurality of applications via a management platform on a display system,
 wherein each application of the plurality of applications is associated with application data stored in an application database; 
   receiving user input identifying a selected application from the plurality of applications;   determining a current status of an application process corresponding to the selected application using the application data associated with the selected application;   displaying, via the management platform on the display system, an application timeline comprising a plurality of phases in the application process, wherein the application timeline indicates a current phase of the plurality of phases in the application process based on the current status; and   displaying, via the management platform on the display system, a subphase progression comprising a plurality of subphases within the current phase, wherein the subphase progression indicates a current subphase of the plurality of subphases based on the current status.   
     
     
         2 . The method of  claim 1 , wherein displaying, via the management platform on the display system, the application timeline comprises:
 displaying, via the management platform on the display system, the application timeline with a plurality of graphical indicators for the plurality of phases in the application process,
 wherein the plurality of graphical indicators includes an in-progress indicator for the current phase of the plurality of phases that indicates that the current phase is in-progress. 
   
     
     
         3 . The method of  claim 1 , wherein displaying, via the management platform on the display system, the application timeline comprises:
 displaying, via the management platform on the display system, the application timeline with a plurality of graphical indicators for the plurality of phases in the application process,
 wherein the plurality of graphical indicators includes a completed indicator for a corresponding phase of the plurality of phases that indicates that the corresponding phase has been completed. 
   
     
     
         4 . The method of  claim 1 , further comprising:
 changing an in-progress indicator displayed via the management platform on the display system for the current phase to a completed indicator in substantially real-time in response to an action that completes the current phase in the application process.   
     
     
         5 . The method of  claim 1 , wherein the current phase is a workflow phase and wherein displaying, via the management platform on the display system, the subphase progression comprises:
 displaying, via the management platform on the display system, a workflow progression corresponding to the workflow phase,
 wherein the plurality of subphases within the workflow phase includes at least three selected from a group consisting of an agreements subphase, an account subphase, a products subphase, an applicants subphase, a review subphase, a funding subphase, an authentication subphase, and a confirmation subphase. 
   
     
     
         6 . The method of  claim 5 , wherein displaying, via the management platform on the display system, the workflow progression comprises:
 displaying, via the management platform on the display system, the workflow progression with a plurality of graphical indicators for the plurality of subphases in the workflow phase,
 wherein the current subphase of the workflow phase is distinguished from non-current subphases of the workflow phase by an in-progress indicator. 
   
     
     
         7 . The method of  claim 5 , wherein displaying, via the management platform on the display system, the workflow progression comprises:
 displaying, via the management platform on the display system, the workflow progression with a plurality of graphical indicators for the plurality of subphases in the workflow phase,
 wherein the plurality of graphical indicators includes a completed indicator for a first subphase of the plurality of subphases that indicates that the first subphase is completed; and 
 wherein the plurality of graphical indicators includes a remaining indicator for a second subphase of the plurality of subphases that indicates that the second subphase remains to be entered. 
   
     
     
         8 . The method of  claim 1 , further comprising:
 displaying, via the management platform on the display system, a current status section that includes information about at least one of the current phase or the current subphase within the current phase.   
     
     
         9 . The method of  claim 1 , further comprising:
 displaying, via the management platform on the display system, a current status section that identifies a most recent action of an applicant who is progressing through the application process for the selected application and whether the applicant has completed the selected application.   
     
     
         10 . The method of  claim 1 , further comprising:
 receiving a new user input that selects, via the application timeline, a non-current phase of the plurality of phases;   removing, from the management platform on the display system, the subphase progression for the plurality of subphases within the current phase; and   displaying, via the management platform on the display system, a new subphase progression for a set of subphases within the non-current phase.   
     
     
         11 . A system for monitoring a plurality of applications for a set of financial products provided by a financial institution, the system comprising:
 a memory containing a machine-readable medium containing instructions; and   a processor coupled to the memory, the processor configured to execute the instructions to cause the processor to:
 display the plurality of applications via a management platform on a display system, wherein each application of the plurality of applications is associated with application data stored in an application database; 
 receive user input identifying a selected application from the plurality of applications; 
 determine a current status of an application process corresponding to the selected application using the application data associated with the selected application; 
 display, via the management platform, an application timeline comprising a plurality of phases in the application process, wherein the application timeline indicates a current phase of the plurality of phases in the application process based on the current status; and 
 display, via the management platform, a subphase progression comprising a plurality of subphases within the current phase, wherein the subphase progression indicates a current subphase of the plurality of subphases based on the current status. 
   
     
     
         12 . The system of  claim 11 , wherein the processor is further configured to execute the instructions to cause the processor to change an in-progress indicator displayed via the management platform for the current phase to a completed indicator in substantially real-time in response to an action that completes the current phase in the application process. 
     
     
         13 . The system of  claim 11 , wherein the current phase is a workflow phase and wherein the plurality of subphases within the workflow phase includes at least three selected from a group consisting of an agreements subphase, an account subphase, a products subphase, an applicants subphase, a review subphase, a funding subphase, an authentication subphase, and a confirmation subphase. 
     
     
         14 . The system of  claim 11 , wherein:
 the application timeline indicates the current phase using a first in-progress indicator that distinguishes the current phase from a non-current phase of the plurality of phases; and   the subphase progression indicates the current subphase using a second in-progress indicator that distinguishes the current subphase from a non-current subphase of the plurality of subphases.   
     
     
         15 . The system of  claim 11 , wherein the subphase progression includes an in-progress indicator that identifies the current subphase, a completed indicator that identifies a completed subphase of the plurality of subphases, and a remaining indicator that identifies a subphase that remains to be entered. 
     
     
         16 . The system of  claim 11 , wherein the processor is further configured to execute the instructions to cause the processor to display, via the management platform, a current status section that includes information about at least one of the current phase or the current subphase within the current phase. 
     
     
         17 . The system of  claim 11 , wherein the processor is further configured to execute the instructions to cause the processor to display, via the management platform, a current status section that identifies a most recent action of an applicant who is progressing through the application process for the selected application and whether the applicant has completed the selected application. 
     
     
         18 . The system of  claim 11 , wherein the processor is further configured to execute the instructions to cause the processor to:
 receive a new user input that selects, via the application timeline, a non-current phase of the plurality of phases;   remove, from the management platform on the display system, the subphase progression for the plurality of phases within the current phase; and   display, via the management platform on the display system, a new subphase progression for a set of phases within the non-current phase.   
     
     
         19 . A method for monitoring an application of an applicant for a plurality of financial products provided by a credit union, the method comprising:
 receiving, via a management platform displayed on a display system, an input selecting the application, wherein the application is associated with application data stored in an application database;   determining a current status of an application process corresponding to the application using the application data associated with the selected application;   displaying, via the management platform, an application timeline comprising a plurality of phases in the application process,
 wherein the plurality of phases includes a workflow phase and at least one of a qualify phase, a decision phase, or a processing phase; 
 wherein the application timeline indicates, based on the current status, that the workflow phase is a current phase in the application process using a first in-progress indicator; and 
   displaying, via the management platform on the display system, a subphase progression comprising a plurality of subphases within the workflow phase,
 wherein the subphase progression indicates, based on the current status, a current subphase of the plurality of subphases using a second in-progress indicator. 
   
     
     
         20 . The method of  claim 19 , further comprising:
 displaying, via the management platform on the display system, a current status section that identifies a most recent action of the applicant and whether the applicant has completed the selected application, wherein the current status section includes a graphical control that, when selected, opens a corresponding workflow for the application of the applicant.