US2023224403A1PendingUtilityA1

User interface for fraud alert management

Assignee: VERINT AMERICAS INCPriority: May 14, 2018Filed: Nov 14, 2022Published: Jul 13, 2023
Est. expiryMay 14, 2038(~11.8 yrs left)· nominal 20-yr term from priority
G06Q 50/265H04L 65/4015H04M 3/436H04M 2203/6027H04M 2203/556H04M 3/493H04L 51/216H04L 51/212G06F 3/0482H04L 12/1813H04L 65/1076G06F 3/0481
55
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Claims

Abstract

A system for a graphical user interface for fraud detection for a call center system includes a processor and a visual display in communication with the processor. The processor causes the visual display to present an identifier corresponding to a communication received; a graphical representation of a threat risk associated with the identifier; a numeric score associated with the threat risk, wherein the numeric score is a weighted score based on a plurality of predetermined factors updated substantially continuously.

Claims

exact text as granted — not AI-modified
What is claimed is: 
     
         1 . A system for fraud detection for a call center system, the system comprising:
 a memory comprising executable instructions;   a processor; and   a visual display in communication with the processor, the processor configured to execute the executable instructions and cause the visual display to present:
 an identifier corresponding to a communication received; 
 a graphical representation of a threat risk associated with the identifier; and 
 a numeric score associated with the threat risk, wherein the numeric score is a weighted score based on a plurality of predetermined factors updated substantially continuously.

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