Intelligent notification router

Abstract

A system ( 100 ) and associated functionality provide intelligent notifications in a network. Such notifications can include an embedded interactive element to allow immediate execution of actions. The system ( 100 ) generally includes an intelligent notification routing platform ( 102 ) that interacts with a number of user devices ( 104 ). One or more of the user devices ( 104 ) may submit an intelligent notification routing request ( 106 ) to the platform ( 102 ). The platform ( 102 ) processes the request and routes intelligent notification messages ( 108 ) to one or more of the user devices ( 104 ). The illustrated intelligent notification message ( 108 ) includes an interactive element ( 110 ). A user can use the interactive element ( 110 ) to execute a variety of functionality.

What is claimed: 
     
         1 . A method for processing notifications in a communications network, comprising:
 receiving, via said communications network, a notification request from a sender, said notification request including instructions for distributing a notification and for prompting one or more responses;   based on said instructions, 1) identifying one or more recipients for said notification request, 2) generating one or more notification messages, and 3) embedding a first interactive element into at least a first notification message of said notification messages;   routing said first notification message to at least a first recipient of said recipients; and   receiving a response from said first recipient based, at least in part, on selection of said first interactive element.   
     
     
         2 . The method of  claim 1 , wherein said first message comprises one of a text and an instant message. 
     
     
         3 . The method of  claim 1 , wherein said first interactive element of said first message comprises a call to action wherein said response is completed by selecting said first interactive element. 
     
     
         4 . The method of  claim 3 , wherein selection of said first interactive element indicates one of an acknowledgment and an approval. 
     
     
         5 . The method of  claim 1 , wherein said first interactive element comprises a form response wherein said first recipient is required to interact via said first interactive element to enter information to execute said response. 
     
     
         6 . The method of  claim 5 , wherein said first recipient interacts via said first interactive element by populating data fields or completing a form. 
     
     
         7 . The method of  claim 1 , wherein said routing comprises selectively routing notification messages to multiple recipients wherein said selectively routing to at least one of said recipients is contingent on satisfaction of a condition. 
     
     
         8 . The method of  claim 1 , wherein said condition comprises verifying satisfaction of a response relating to routing of a notification message to another of said recipients. 
     
     
         9 . A system for processing notifications in a communications network, comprising:
 an input module for receiving, via said communications network, a notification request from a sender, said notification request including instructions for distributing a notification and for prompting one or more responses; and   a processor operative for:   based on said instructions, 1) identifying one or more recipients for said notification request, 2) generating one or more notification messages, and 3) embedding a first interactive element into at least a first notification message of said notification messages;   routing said first notification message to at least a first recipient of said recipients; and   processing a response from said first recipient based, at least in part, on selection of said first interactive element.   
     
     
         10 . The system of  claim 9 , wherein said first message comprises one of a text and an instant message. 
     
     
         11 . The system of  claim 9 , wherein said first interactive element of said first message comprises a call to action wherein said response is completed by selecting said first interactive element. 
     
     
         12 . The system of  claim 11 , wherein selection of said first interactive element indicates one of an acknowledgment and an approval. 
     
     
         13 . The system of  claim 9 , wherein said first interactive element comprises a form response wherein said first recipient is required to interact via said first interactive element to enter information to execute said response. 
     
     
         14 . The system of  claim 13 , wherein said first recipient interacts via said first interactive element by populating data fields or completing a form. 
     
     
         15 . The system of  claim 9 , wherein said routing comprises selectively routing notification messages to multiple recipients wherein said selectively routing to at least one of said recipients is contingent on satisfaction of a condition. 
     
     
         16 . The system of  claim 9 , wherein said condition comprises verifying satisfaction of a response relating to routing of a notification message to another of said recipients.