System and method for distributed gifting transactions based on merchant website data

Abstract

A system comprising a file server configured to receive merchant and product data from a merchant server, a data backend that manages access and retrieval of the merchant and product data, a sender interface coupled to the data backend that communicates with a sender client device to create a gift transaction from a virtual shopping bag, the virtual shopping bag including a product assortment selected based on the merchant and product data, a recipient interface coupled to the data backend that communicates with a recipient client device to receive a selection from the product assortment, and a widget interface that interfaces with a website integration component that is embedded on a merchant website, the website integration component adds the virtual shopping bag to the merchant web site and imports a feature to create the gift transaction with the virtual shopping bag.

What is claimed is: 
     
         1 . A system for importing gift transaction functions to a merchant website from a third-party transaction system, the system comprising:
 a file server configured to receive merchant and product data from a merchant server;   a database that stores the received merchant and product data;   a data backend communicatively coupled to the database, the data backend managing access and retrieval of the merchant and product data;   a sender interface coupled to the data backend that communicates with a sender client device to create a gift transaction from a virtual shopping bag, the virtual shopping bag including a product assortment defined by the sender client device based on the merchant and product data;   a recipient interface coupled to the data backend that communicates with a recipient client device to receive a selection from the product assortment made by the recipient; and   a widget interface that interfaces with a website integration component that is embedded on a merchant website, the website integration component adds the virtual shopping bag to the merchant website and imports a feature to create the gift transaction with the virtual shopping bag.   
     
     
         2 . The system of  claim 1  further comprising the data backend configured to create payment links that direct the sender client device to the merchant server for checkout and payment of the gift transaction based on receipt of the selection from the product assortment. 
     
     
         3 . The system of  claim 2  further comprising a payment system coupled to the data backend, the payment system configured to handle the checkout of the gift transaction. 
     
     
         4 . The system of  claim 3  further comprising the payment system including an inventory system configured to check availability of products in the gift transaction based on the merchant and product data. 
     
     
         5 . The system of  claim 1  further comprising an analytics interface coupled to the data backend, the analytics interface configured to allow the merchant server to access user, transaction, and system performance data, and user behaviors associated with the sender client device and the recipient client device. 
     
     
         6 . The system of  claim 1  further comprising a peer-to-peer sharing interface configured to communicate the gift transaction between the sender client device and the recipient client device. 
     
     
         7 . The system of  claim 6  wherein the peer-to-peer sharing interface is further configured to transmit the gift transaction over at least one of email, text message, and social network communications. 
     
     
         8 . The system of  claim 1  wherein the gift transaction includes an option that allows a user of the recipient client device to provide a selection selected from the group consisting of: color, style, shape, configuration, and size of a product from the product assortment. 
     
     
         9 . The system of  claim 1  wherein the virtual shopping bag is created on the merchant website to store the product assortment. 
     
     
         10 . The system of  claim 1  wherein the gift transaction includes a free product added to the product assortment in the virtual shopping bag by the merchant server. 
     
     
         11 . The system of  claim 1  further comprising the sender interface configured to save the virtual shopping bag and transfer the shopping bag to additional senders to add products to the virtual shopping bag. 
     
     
         12 . The system of  claim 1  wherein the gift transaction is re-designated to another recipient by the recipient client device. 
     
     
         13 . A system for generating customer care gifts, the system comprising:
 a processor; and   a memory having executable instructions stored thereon that when executed by the processor cause the processor to:   receive a selection of a gift transaction value;   generate a gift transaction based on the gift transaction value and customer information retrieved from a data source;   transmit a gift notification to a customer entity, the gift notification including a link to redeem the gift transaction by directing a client device associated with the customer entity to the processor;   generate gift options based on the gift transaction value;   receive selection from the gift options;   receive delivery details to redeem the gift transaction with the selection from the gift options; and   generate an order based on the selection from the gift options and the delivery details.   
     
     
         14 . The system of  claim 13  wherein the processor charges the gift transaction value to an account based on receipt of the selection from the gift options. 
     
     
         15 . The system of  claim 13  wherein the processor loads the customer information from customer relationship manager software. 
     
     
         16 . The system of  claim 13  wherein the gift transaction value includes a product assortment or a monetary amount. 
     
     
         17 . The system of  claim 13  wherein the selection from the gift option includes a selection selected from the group consisting of: size, color, shape, configuration, and style. 
     
     
         18 . The system of  claim 13  wherein the selection from the gift option includes a swap for a different product. 
     
     
         19 . The system of  claim 13  wherein the processor re-designates the gift transaction to another recipient based on an instruction from the customer entity. 
     
     
         20 . The system of  claim 13  wherein the processor generates a service feedback of product preferences.