Luggage management system, luggage management method, luggage management apparatus, and computer-readable recording medium

Abstract

A luggage management system includes a specification unit that specifies personal identification information for identifying a user associated with first biometric information, an association unit that associates the specified personal identification information with luggage identification information of luggage and delivery destination information indicating the delivery destination of which the business type is different from that of the delivery source, a creation unit that creates delivery slip information that is to be used by the creation terminal to create a delivery slip to be attached to the luggage, based on the luggage identification information and the delivery destination information, a selection unit that selects the luggage identification information associated with second biometric information using the second biometric information that is acquired, and an output information creation unit that creates output information for outputting the selected luggage identification information to the output termina.

What is claimed is: 
     
         1 . A luggage management system comprising:
 a delivery source terminal provided at a delivery source;   a creation terminal configured to create a delivery slip to be attached to luggage;   a delivery destination terminal provided at a delivery destination of which the business type is different from that of the delivery source;   an output terminal configured to output output information; and   a computer configured to manage the luggage,   wherein the computer includes:   a specification unit configured to specify personal identification information to identify a user associated with first biometric information by using the first biometric information that is acquired;   an association unit configured to associate the specified personal identification information with luggage identification information of the luggage and delivery destination information indicating the delivery destination;   a creation unit configured to create delivery slip information that is to be used by a creation terminal to create the delivery slip, based on the luggage identification information and the delivery destination information;   a selection unit configured to select the luggage identification information associated with second biometric information by using the second biometric information that is acquired; and   an output information creation unit configured to create output information for outputting the selected luggage identification information to the output terminal.   
     
     
         2 . The luggage management system according to  claim 1 ,
 wherein the delivery destination information includes information indicating the destination of the user and information indicating the date and time when the user is to arrive at the destination.   
     
     
         3 . The luggage management system according to  claim 1 , further comprising:
 a notification unit, when it is detected that the user has arrived at the destination, making a notification to a terminal of the user that the luggage has been delivered to the delivery destination.   
     
     
         4 . The luggage management system according to  claim 3 ,
 wherein, when it is detected that the user has moved from the destination in a state where the user has not collected the luggage, the notification unit makes a notification to the terminal of the user that the user has not collected the luggage.   
     
     
         5 . A luggage management method, comprising:
 specifying personal identification information for identifying a user associated with first biometric information by using the first biometric information that is acquired;   associating the specified personal identification information with luggage identification information of the luggage and delivery destination information indicating the delivery destination of which the business type is different from that of a delivery source;   creating delivery slip information that is to be used by a creation terminal to create a delivery slip that is to be attached to the luggage, based on the luggage identification information and the delivery destination information;   selecting the luggage identification information associated with second biometric information by using the second biometric information that is acquired; and   creating output information for outputting the selected luggage identification information to an output terminal.   
     
     
         6 . A luggage management apparatus, comprising:
 a processor; and   a memory storing program code executable by the processor to:   specify personal identification information for identifying a user associated with first biometric information by using the first biometric information that is acquired;   associate the specified personal identification information with luggage identification information of luggage and delivery destination information indicating a delivery destination of which the business type is different from that of a delivery source;   create delivery slip information that is to be used by a creation terminal to create a delivery slip that is to be attached to the luggage, based on the luggage identification information and the delivery destination information;   select the luggage identification information associated with second biometric information by using the second biometric information that is acquired; and   create output information for outputting the selected luggage identification information to an output terminal.   
     
     
         7 - 8 . (canceled)