Extended reality support for shoppers

Abstract

Systems and methods are provided for retail environments. In one implementation, a non-transitory computer-readable medium may include instructions that when executed by a processor cause the processor to perform a method. The method may include obtaining an electronic shopping list associated with a customer, the electronic shopping list identifying a target product; automatically determining that the target product is unavailable at a particular retail store; automatically identify an alternative product, available at the particular retail store, as a potential alternative to the target product; receiving at least one image representative of at least a portion of the particular retail store wherein the at least one image includes a representation of the alternative product; and analyzing the at least one image to cause an extended reality appliance to present to a shopper a visual indicator associated with the alternative product in the particular retail store.

1 . A non-transitory computer-readable medium including instructions that when executed by a processor cause the processor to perform a method, the method comprising:
 obtaining an electronic shopping list associated with a customer, the electronic shopping list identifying a target product;   automatically determining that the target product is unavailable at a particular retail store;   automatically identifying an alternative product, available at the particular retail store, as a potential alternative to the target product;   receiving at least one image representative of at least a portion of the particular retail store wherein the at least one image includes a representation of the alternative product; and   analyzing the at least one image to cause an extended reality appliance to present to a shopper a visual indicator associated with the alternative product in the particular retail store.   
     
     
         2 . The non-transitory computer-readable medium of  claim 1 , wherein the extended reality appliance is further caused to present a visual indication that the target product is not available at the particular retail store. 
     
     
         3 . The non-transitory computer-readable medium of  claim 1 , wherein the visual indicator includes a directional indicator for assisting in locating the alternative product within the particular retail store. 
     
     
         4 . The non-transitory computer-readable medium of  claim 1 , wherein the visual indicator includes an indication of a location in the particular retail store where the alternative product is located. 
     
     
         5 . The non-transitory computer-readable medium of  claim 1 , wherein the visual indicator is presented as a first indicator type if substitution of the target product with the alternative product requires an authorization from the customer, and wherein the visual indicator is presented as a second indicator type, different from the first indicator type, if substitution of the target product with the alternative product does not require an authorization from the customer. 
     
     
         6 . The non-transitory computer-readable medium of  claim 1 , wherein the extended reality appliance is a mobile communication device associated with the shopper. 
     
     
         7 . The non-transitory computer-readable medium of  claim 6 , wherein the at least one image includes a series of images, and the method further includes analyzing the series of images to determine whether the alternative product is selected by the shopper. 
     
     
         8 . The non-transitory computer-readable medium of  claim 7 , wherein the method further comprises automatically updating the shopping list to reflect a selection of the alternative product type by the shopper. 
     
     
         9 . The non-transitory computer-readable medium of  claim 7 , wherein the method further comprises sending a notification to the customer indicating a selection of the alternative product type by the shopper. 
     
     
         10 . The non-transitory computer-readable medium of  claim 6 , wherein the at least one image is captured by an image sensor included on the mobile device associated with the shopper. 
     
     
         11 . The non-transitory computer-readable medium of  claim 1 , wherein the shopper is the customer. 
     
     
         12 . The non-transitory computer-readable medium of  claim 1 , wherein the shopper is a picker fulfilling an order associated with the customer and the electronic shopping list. 
     
     
         13 . The non-transitory computer-readable medium of  claim 1 , wherein the at least one image is captured by a camera mounted in the particular retail store. 
     
     
         14 . The non-transitory computer-readable medium of  claim 1 , wherein the extended reality appliance is a head-mounted device. 
     
     
         15 . The non-transitory computer-readable medium of  claim 1 , wherein automatically determining that the target product is unavailable at the particular retail store is based on analysis of the at least one image. 
     
     
         16 . The non-transitory computer-readable medium of  claim 1 , wherein automatically determining that the target product is unavailable at the particular retail store is based on analysis of inventory data associated with the particular retail store. 
     
     
         17 . The non-transitory computer-readable medium of  claim 1 , wherein automatically identifying the alternative product is based on analysis of the at least one image. 
     
     
         18 . The non-transitory computer-readable medium of  claim 1 , wherein automatically identifying the alternative product is based on analysis of inventory data associated with the particular retail store. 
     
     
         19 . A system for providing augmented reality support to retail store pickers, the system comprising:
 at least one processing unit configured to:
 obtain an electronic shopping list associated with a customer, the electronic shopping list identifying a target product; 
 automatically determine that the target product is unavailable at a particular retail store; 
 automatically identify an alternative product, available at the particular retail store, as a potential alternative to the target product; 
 receive at least one image representative of at least a portion of the particular retail store wherein the at least one image includes a representation of the alternative product; and 
 analyze the at least one image to cause an extended reality appliance to present to a shopper a visual indicator associated with the alternative product in the particular retail store. 
   
     
     
         20 . A method for providing augmented reality support to retail store pickers, the method comprising:
 obtaining an electronic shopping list associated with a customer, the electronic shopping list identifying a target product;   automatically determining that the target product is unavailable at a particular retail store;   automatically identifying an alternative product, available at the particular retail store, as a potential alternative to the target product;   receiving at least one image representative of at least a portion of the particular retail store wherein the at least one image includes a representation of the alternative product; and   analyzing the at least one image to cause an extended reality appliance to present to a shopper a visual indicator associated with the alternative product in the particular retail store.   
     
     
         21 - 180 . (canceled)