Role assignment for enhanced roadside assistance

Abstract

An enhanced roadside assistance system may modify service provider role assignments in roadside assistance accounts. The system may be configured to modify a service provider role assignment associated with a roadside assistance account by assigning a service provider role to each of a plurality of service providers. The system may receive a service request from a roadside assistance device for an individual associated with a vehicle. The system may identify one or more of the service providers offering a type of service indicated by the service request. Based on the service provider role assignment, the system may transmit a notification of the service request to at least one of a plurality of computing devices associated with one of the service providers. The system may receive a response comprising one or more discounts and transmit the response to the roadside assistance device for presentation to the individual.

What is claimed is: 
     
         1 . A method comprising:
 modifying, by a computing device, a service provider role assignment associated with a roadside assistance account by assigning a service provider role to each of one or more service providers offering at least one type of service;   receiving, by the computing device from a roadside assistance device, a service request for an individual associated with a vehicle after a roadside incident, wherein the vehicle is registered in the roadside assistance account;   transmitting, by the computing device, a request notification of the service request to at least one of the one or more service providers based on the service provider role assignment;   receiving, by the computing device, a response from at least one of the service providers, wherein the response comprises one or more discounts for the type of service offered by the service provider; and   transmitting, by the computing device, the response to the roadside assistance device for presentation to the individual.