US2022210109A1PendingUtilityA1

System and method for facilitating online chat edits

Assignee: RINGCENTRAL INCPriority: Dec 28, 2020Filed: Dec 28, 2020Published: Jun 30, 2022
Est. expiryDec 28, 2040(~14.4 yrs left)· nominal 20-yr term from priority
H04L 51/216H04L 51/046H04L 12/1831H04L 51/04H04L 67/535H04L 51/224H04L 51/24
53
PatentIndex Score
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Claims

Abstract

A method includes receiving a plurality of textual data from one or more users within an online chat group. The method also includes rendering the plurality of textual data for each user of the online chat group. The method includes further enabling one user from the online chat group to edit a textual data originated by another user from the online chat group. A notification is rendered on a graphical user interface (GUI) that the textual data originated by the another user has been edited. In response to a user selection thereof, the edit is accepted, rejected, or further edited.

Claims

exact text as granted — not AI-modified
1 . A method, comprising:
 receiving a plurality of textual chat data from one or more users within an online chat group, wherein the online chat group is created using a communication system and wherein the online chat group facilitates exchange of electronic data among the one or more users within the online chat group and wherein the exchange of electronic data includes the plurality of textual chat data;   rendering the plurality of textual chat data for each user of the online chat group;   enabling one user from the online chat group to edit a content of a previously shared textual chat data from the plurality of textual chat data that is originated by another user from the online chat group, wherein the edit to the content of the previously shared textual chat data is at least one of adding a character to the previously shared textual chat data or removing a character from the previously shared textual chat data;   rendering a notification on a graphical user interface (GUI) that the previously shared textual chat data originated by the another user has been edited; and   in response to a user selection thereof, accepting the edit, rejecting the edit, or further editing the previously shared textual chat data.   
     
     
         2 . The method as described in  claim 1 , further comprising enabling the another user to modify the previously shared textual chat data. 
     
     
         3 . The method as described in  claim 1 , further comprising:
 in response to a user selection thereof, inserting a comment associated with the edit; and   rendering the comment to a subset of the users within the online chat group.   
     
     
         4 . The method as described in  claim 1 , wherein the user selection is received from the another user originating the previously shared textual chat data. 
     
     
         5 . The method as described in  claim 1 , wherein the online chat group is within an online conferencing environment. 
     
     
         6 . The method as described in  claim 1 , wherein the previously shared textual chat data is transcription of a video or audio conference. 
     
     
         7 . The method as described in  claim 1 , further comprising rendering additional notification on the GUI, wherein the additional notification identifies the one user editing the previously shared textual chat data. 
     
     
         8 . The method as described in  claim 1 , further comprising rendering the edit to the previously shared textual chat data to the one or more users. 
     
     
         9 . The method as described in  claim 1 , further comprising calculating a confidence score associated with the one user, wherein the confidence score reflects the accuracy of the edit to the previously shared textual chat data. 
     
     
         10 . The method as described in  claim 9 , wherein the confidence score is calculated based on prior edits made by the one user, a relationship between the one user and other users within the online chat group, or expertise background of the one user in comparison to the content of the previously shared textual chat data. 
     
     
         11 . The method as described in  claim 1 , further comprising:
 processing the previously shared textual chat data using a natural language processing;   modifying the previously shared textual chat data based on the processing; and   notifying the another user that the previously shared textual chat data has been modified.   
     
     
         12 . The method as described in  claim 1 , further comprising:
 processing electronic communication within the online chat group and outside the online chat group to identify a source of confusion associated with the previously shared textual chat data;   modifying the previously shared textual chat data based on the processing; and   notifying the another user that the previously shared textual chat data has been modified.   
     
     
         13 . A browser-based method, comprising:
 rendering a plurality of textual chat data for each user of an online chat group, wherein the online chat group is created using a communication system and wherein the online chat group facilitates exchange of electronic data among the one or more users within the online chat group and wherein the exchange of electronic data includes the plurality of textual chat data;   receiving edits to a content of a previously shared textual chat data of the plurality of textual chat data from one user of the online chat group, wherein the edits to the content of the previously shared textual chat data is at least one of changing a character within the textual chat data or adding a character to the previously shared textual chat data or removing a character from the previously shared textual chat data;   rendering a notification on a graphical user interface (GUI) that the previously shared textual chat data has been edited; and   in response to a user selection thereof, accepting the edits, rejecting the edits, or further editing the previously shared textual chat data.   
     
     
         14 . The browser-based method as described in  claim 13 , wherein the previously shared textual chat data is originated by another user of the online chat group than originator of the previously shared textual chat data. 
     
     
         15 . The browser-based method as described in  claim 14 , wherein the notification is rendered to the another user. 
     
     
         16 . The browser-based method as described in  claim 13 , further comprising:
 in response to a user selection thereof, inserting a comment associated with the edits; and   rendering the comment to a subset of the users within the online chat group.   
     
     
         17 . The browser-based method as described in  claim 13 , wherein the user selection is received from a user that originated the previously shared textual chat data. 
     
     
         18 . The browser-based method as described in  claim 13 , wherein the online chat group is within an online conferencing environment, and wherein the previously shared textual data is transcription of audio data from the online conferencing environment. 
     
     
         19 . The browser-based method as described in  claim 13 , further comprising rendering identity of the one user editing the previously shared textual chat data on the GUI. 
     
     
         20 . The browser-based method as described in  claim 13 , further comprising rendering the edits to the previously shared textual chat data to the users in the online chat group. 
     
     
         21 . The browser-based method as described in  claim 13 , further comprising calculating a confidence score associated with the one user, wherein the confidence score reflects the accuracy of the edits to the previously shared textual chat data, and wherein the confidence score is calculated based on prior edits made by the one user, a relationship between the one user and other users within the online chat group, or expertise background of the one user in comparison to the content of the previously shared textual chat data. 
     
     
         22 . The browser-based method as described in  claim 13 , further comprising:
 processing another previously shared textual data of the plurality of textual chat data using a natural language processing;   modifying the another previously shared textual chat data based on the processing; and   notifying a user that originated the another previously shared textual data that the another previously shared textual chat data has been modified.   
     
     
         23 . The browser-based method as described in  claim 13 , further comprising:
 processing electronic communication within the online chat group and outside the online chat group to identify a source of confusion associated with another previously shared textual chat data of the plurality of textual chat data; and   notifying a user that originated the another previously shared textual chat data that the another previously shared textual chat data has caused confusion.   
     
     
         24 . The browser-based method as described in  claim 23 , further comprising modifying the another previously shared textual chat data. 
     
     
         25 . A method, comprising:
 rendering a first textual chat data, received from a first user, to users within an online chat group, wherein the online chat group is created using a communication system and wherein the online chat group facilitates exchange of electronic data among the one or more users within the online chat group and wherein the exchange of electronic data includes the plurality of textual chat data;   enabling a subset of users within the online chat group to edit the first textual chat data, wherein the edit to the textual chat data is at least one of adding a character to the first textual chat data or removing a character from the first textual chat data;   receiving edits to the first textual chat data; and   notifying the first user that edits to the first textual chat data have been received.   
     
     
         26 . The method as described in  claim 25 , further comprising:
 processing a second textual chat data received from a second user and rendered to the users of the online chat group using a natural language processing;   modifying the second textual chat data based on the processing; and   notifying the second user that the second textual chat data has been modified.   
     
     
         27 . The method as described in  claim 25 , further comprising:
 rendering the first textual chat data and the edits to the users of the online chat group.   
     
     
         28 . The method as described in  claim 25 , further comprising:
 in response to a selection by the first user, accepting the edits, rejecting the edits, or further editing the first textual chat data.   
     
     
         29 . The method as described in  claim 25 , further comprising calculating a confidence score associated with a second user editing the first textual chat data, wherein the confidence score reflects the accuracy of the edits to the first textual chat data, and wherein the confidence score is calculated based on prior edits made by the second user, a relationship between the second user and other users within the online chat group, or expertise background of the second user in comparison to a content of the textual chat data. 
     
     
         30 . The method as described in  claim 25 , further comprising:
 processing electronic communication within the online chat group and outside the online chat group to identify a source of confusion associated with a second textual chat data rendered to the online chat group, wherein the second textual chat data is originated by a second user; and   notifying the second user that the second textual chat data has caused confusion.

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