Workforce sentiment monitoring and detection systems and methods

Abstract

Exemplary implementations may provide a workforce sentiment and structure descriptions. A survey management tool can solicit and retrieve ratings data from employees via a survey. The received ratings can be aggregated and scaled according to employee ratings to identify and adjust for the impact of influential employees. An organizational chart may be updated based on the survey results and users may navigate the updated organizational chart to review employee ratings.

What is claimed is: 
     
         1 . A method for determining employee sentiment ratings, the method comprising:
 receiving ratings data, the ratings data associated with one or more employees and responsive to a survey;   aggregating the ratings data to generate adjusted ratings for the one or more employees;   generating a report based on the generated adjusted ratings; and   generating a navigable interface comprising the generated report, the navigable interface accessible to an authorized user.   
     
     
         2 . The method of  claim 1 , further comprising:
 receiving an organizational (org) chart;   visually associating one or more portions of the org chart with the generated adjusted ratings; and   wherein the generated navigable interface further comprises the org chart.   
     
     
         3 . The method of  claim 2 , further comprising:
 receiving survey parameters, the survey parameters identifying the one or more employees to survey;   identifying a mismatch between the org chart and the identified one or more parameters, the mismatch comprising one of an employee not included in the org chart or an employee of the org chart not included among the identified one or more employees; and   prompting the authorized user to specify a reason for the mismatch.   
     
     
         4 . The method of  claim 1 , further comprising:
 generating respective scores for each of the one or more employees, each respective score based on one or more of ratings received from coworkers organizationally above a respective employee of the one or more employees, ratings received from coworkers organizationally below the respective employee, ratings received from coworkers within a shared department of the respective employee, or ratings received from coworkers in different departments than that of the respective employee; and   categorizing the one or more employees based on the respective scores;   wherein the navigable interface further comprises one of the respective scores or the categorized one or more employees.   
     
     
         5 . The method of  claim 1 , further comprising:
 grouping the adjusted ratings data into department groups;   aggregating the grouped adjusted ratings data based on the department groups; and   generating inter-departmental data based on the aggregated grouped adjusted ratings data,   wherein the navigable interface further comprises the inter-departmental data.   
     
     
         6 . The method of  claim 1 , further comprising:
 generating a set of weight values for the one or more employees, the weight values corresponding to the ratings data associated with the one or more employees; and   generating the adjusted ratings by weighting the ratings data according to the set of weight values.   
     
     
         7 . The method of  claim 1 , further comprising:
 generating a projected performance for the one or more employees based on the adjusted ratings.   
     
     
         8 . A system for determining employee sentiment ratings, the system comprising:
 one or more processors; and   a memory comprising instructions for the one or more processors to:
 receive ratings data, the ratings data associated with one or more employees and responsive to a survey; 
 aggregate the ratings data to generate adjusted ratings for the one or more employees; 
 generate a report based on the generated adjusted ratings; and 
 generate a navigable interface comprising the generated report, the navigable interface accessible to an authorized user. 
   
     
     
         9 . The system of  claim 8 , wherein the memory further comprises instructions to:
 receive an organizational (org) chart;   visually associate one or more portions of the org chart with the generated adjusted ratings; and   wherein the generated navigable interface further comprises the org chart.   
     
     
         10 . The system of  claim 9 , wherein the memory further comprises instructions to:
 receive survey parameters, the survey parameters identifying the one or more employees to survey;   identify a mismatch between the org chart and the identified one or more parameters, the mismatch comprising one of an employee not included in the org chart or an employee of the org chart not included among the identified one or more employees; and   prompt the authorized user to specify a reason for the mismatch.   
     
     
         11 . The system of  claim 8 , wherein the memory further comprises instructions to:
 generate respective scores for each of the one or more employees, each respective score based on one or more of ratings received from coworkers organizationally above a respective employee of the one or more employees, ratings received from coworkers organizationally below the respective employee, ratings received from coworkers within a shared department of the respective employee, or ratings received from coworkers in different departments than that of the respective employee; and   categorize the one or more employees based on the respective scores;   wherein the navigable interface further comprises one of the respective scores or the categorized one or more employees.   
     
     
         12 . The system of  claim 8 , wherein the memory further comprises instructions to:
 group the adjusted ratings data into department groups;   aggregate the grouped adjusted ratings data based on the department groups; and   generate inter-departmental data based on the aggregated grouped adjusted ratings data,   wherein the navigable interface further comprises the inter-departmental data.   
     
     
         13 . The system of  claim 8 , wherein the memory further comprises instructions to:
 generate a set of weight values for the one or more employees, the weight values corresponding to the ratings data associated with the one or more employees; and   generate the adjusted ratings by weighting the ratings data according to the set of weight values.   
     
     
         14 . The system of  claim 8 , wherein the memory further comprises instructions to:
 generate projected performance for the one or more employees based on the adjusted ratings.   
     
     
         15 . A non-transitory computer readable medium storing instructions that, when executed by one or processors, cause the one or more processors to:
 receive ratings data, the ratings data associated with one or more employees and responsive to a survey;   aggregate the ratings data to generate adjusted ratings for the one or more employees;   generate a report based on the generated adjusted ratings; and   generate a navigable interface comprising the generated report, the navigable interface accessible to an authorized user.   
     
     
         16 . The non-transitory computer readable medium of  claim 15 , further storing instructions to:
 receive an organizational (org) chart;   visually associate one or more portions of the org chart with the generated adjusted ratings; and   wherein the generated navigable interface further comprises the org chart.   
     
     
         17 . The non-transitory computer readable medium of  claim 16 , further storing instructions to:
 receive survey parameters, the survey parameters identifying the one or more employees to survey;   identify a mismatch between the org chart and the identified one or more parameters, the mismatch comprising one of an employee not included in the org chart or an employee of the org chart not included among the identified one or more employees; and   prompt the authorized user to specify a reason for the mismatch.   
     
     
         18 . The non-transitory computer readable medium of  claim 15 , further storing instructions to:
 generate respective scores for each of the one or more employees, each respective score based on one or more of ratings received from coworkers organizationally above a respective employee of the one or more employees, ratings received from coworkers organizationally below the respective employee, ratings received from coworkers within a shared department of the respective employee, or ratings received from coworkers in different departments than that of the respective employee; and   categorize the one or more employees based on the respective scores;   wherein the navigable interface further comprises one of the respective scores or the categorized one or more employees.   
     
     
         19 . The non-transitory computer readable medium of  claim 15 , further storing instructions to:
 group the adjusted ratings data into department groups;   aggregate the grouped adjusted ratings data based on the department groups; and   generate inter-departmental data based on the aggregated grouped adjusted ratings data;   wherein the navigable interface further comprises the inter-departmental data.   
     
     
         20 . The non-transitory computer readable medium of  claim 15 , further storing instructions to:
 generate a set of weight values for the one or more employees, the weight values corresponding to the ratings data associated with the one or more employees;   generate the adjusted ratings by weighting the ratings data according to the set of weight values; and   generate a projected performance for the one or more employees based on the adjusted ratings.