US2022012798A1PendingUtilityA1

Remotely-ordered grocery items

62
Individually held — no corporate assignee on recordPriority: May 19, 2017Filed: Sep 27, 2021Published: Jan 13, 2022
Est. expiryMay 19, 2037(~10.8 yrs left)· nominal 20-yr term from priority
Inventors:Alexica T. LayeJade O. Laye
G06Q 30/0635
62
PatentIndex Score
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Claims

Abstract

The present disclosure provides various methods and embodiments for ordering grocery items. When a customer places a grocery request, the system determines whether the grocery items will be available at the customer-selected fulfillment time and, if so, will schedule delivery of the items. Various other methods to assure complete fulfillment of customer orders are provided herein.

Claims

exact text as granted — not AI-modified
What is claimed is: 
     
         1 . A computer-implemented method to fulfill grocery items ordered by a customer, the method comprising:
 displaying, by a graphical user interface of a customer computer device, a list of grocery items whereby a customer can select one or more food items the customer indicates are to be fulfilled;   transmitting the grocery items selected by the customer over a communications network to a processor;   responsive to a determination, by the processor, that any of the food items are not available, transmitting one or more substitution food items to the customer computer device over the communications network;   responsive to customer acceptance of the substitution food items, scheduling delivery of the substitution food items; and   delivering the substitution food items to the customer.   
     
     
         2 . The computer-implemented method as defined in  claim 1 , wherein transmitting the grocery items further comprises transmitting a request for a meal bundle which includes data related to a first food item and a second food item the customer indicates are to be fulfilled together. 
     
     
         3 . The computer-implemented method as defined in  claim 1 , wherein:
 transmitting the grocery items to the processor further comprises transmitting one or more customer preferred substitution items to the processor, the customer preferred substitution items being selected by the customer using the graphical user interface; and   the substitution food items transmitted to the customer computer are selected, by the processor, from the customer preferred substitution items.   
     
     
         4 . The computer-implemented method as defined in  claim 1 , wherein delivering the food items comprises:
 determining a geo-position of the customer; and   using the geo-position of the customer to deliver the food times to the customer.   
     
     
         5 . A computer-implemented method to fulfill grocery items ordered by a customer, the method comprising:
 displaying, by a graphical user interface of a customer computer device, a list of grocery items whereby a customer can select one or more food items the customer indicates are to be fulfilled;   transmitting the grocery items selected by the customer over a communications network to a processor;   responsive to a determination, by the processor, that any of the food items are not available, transmitting an electronic alert to the customer computer device that any one of the foods items is not available;   responsive to customer acceptance of any of the food items, scheduling delivery of the available food items; and   delivering the available food items to the customer.   
     
     
         6 . The computer-implemented method as defined in  claim 5 , wherein the electronic alert is an indicator on the graphical user interface or a text message. 
     
     
         7 . The computer-implemented method as defined in  claim 5 , wherein transmitting the grocery items to the processor further comprises transmitting a one or more customer preferred items to the processor, the customer preferred items being selected by the customer using the graphical user interface. 
     
     
         8 . The computer-implemented method as defined in  claim 5 , wherein transmitting the grocery items to the processor further comprises transmitting a one or more customer preferred substitution items to the processor, the customer preferred substitution items being selected by the customer using the graphical user interface. 
     
     
         9 . The computer-implemented method as defined in  claim 5 , wherein delivering the food items comprises:
 determining a geo-position of the customer; and   using the geo-position of the customer to deliver the food times to the customer.   
     
     
         10 . The computer-implemented method as defined in  claim 5 , wherein determining whether the food items are available comprises:
 determining whether a customer-specified food brand is available at the merchant location; or   determining whether a customer-specified food category is available at the merchant location.   
     
     
         11 . The computer-implemented method as defined in  claim 5 , wherein transmitting the grocery items further comprises transmitting a request for a meal bundle which includes data related to a first food item and a second food item the customer indicates are to be fulfilled together. 
     
     
         12 . A computer-implemented method to fulfill grocery items ordered by a customer, the method comprising:
 displaying, by a graphical user interface of a customer computer device, a list of grocery items whereby a customer can select one or more food items;   transmitting the grocery items selected by the customer over a communications network to a processor; and   responsive to a determination, by the processor, that any one of the food items are available, delivering the available food items to the customer via an automobile or drone.   
     
     
         13 . The computer-implemented method as defined in  claim 12 , wherein transmitting the grocery items further comprises transmitting a request for a meal bundle which includes data related to a first food item and a second food item the customer indicates are to be fulfilled together. 
     
     
         14 . The computer-implemented method as defined in  claim 12 , wherein delivering the food items comprises:
 determining a geo-position of the customer; and   using the geo-position of the customer to deliver the food times to the customer.   
     
     
         15 . The computer-implemented method as defined in  claim 12 , wherein determining whether the food items are available comprises:
 determining whether a customer-specified food brand is available at the merchant location; or   determining whether a customer-specified food category is available at the merchant location.   
     
     
         16 . A system, comprising:
 a non-transitory memory; and   one or more hardware processors coupled to the non-transitory memory and configured to read instructions from the non-transitory memory to cause the system to perform the operations of  claim 1 .   
     
     
         17 . A system, comprising:
 a non-transitory memory; and   one or more hardware processors coupled to the non-transitory memory and configured to read instructions from the non-transitory memory to cause the system to perform the operations of  claim 5 .   
     
     
         18 . A system, comprising:
 a non-transitory memory; and   one or more hardware processors coupled to the non-transitory memory and configured to read instructions from the non-transitory memory to cause the system to perform the operations of  claim 12 .   
     
     
         19 . A non-transitory computer-readable medium having stored thereon machine-readable instructions executable to cause a machine to perform the operations of  claim 1 . 
     
     
         20 . A non-transitory computer-readable medium having stored thereon machine-readable instructions executable to cause a machine to perform the operations of  claim 12 .

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