Real-time monitoring

Abstract

A technique for accessing multiple rate data from several sources and applying the rate data to pre-populated data of a survey is described. The techniques include backend processes and architectures that allow for the retrieval, modeling, and population of certain data fields during the customer evaluation process as during the process of requesting a quote for products or services. The process includes accessing static property information of a property from a first plurality of sources, computing a rate for the property based on the static property information, accessing dynamic property information of the property from a second plurality of sources, adjusting the rate for the property based on the dynamic property information, and generating a rate graphical user interface that indicates the adjusted rate for the property.

1 . A server comprising:
 a machine-readable medium storing computer-executable instructions; and   at least one hardware processor communicatively coupled to the machine-readable medium that, when the computer-executable instructions are executed, configures the server to perform operations comprising:
 accessing a security log of a property from a security system located at the property; 
 determining a pattern of activation and deactivation of the security system based on the security log; 
 determining a rate for the property based on the pattern of activation and deactivation; and 
 generating a rate graphical user interface that indicates the rate for the property. 
   
     
     
         2 . The server of  claim 1 , wherein the operations further comprise:
 determining a value of an occupancy attribute for the property based on the pattern of activation and deactivation; and   adjusting the rate for the property based on the value of the occupancy attribute.   
     
     
         3 . The server of  claim 1 , wherein the operations further comprise:
 receiving a value of an occupancy attribute for the property from a client device, the value indicating one of a primary residence or a secondary residence; and   detecting that the value of the occupancy attribute indicates the secondary residence, wherein the determining the rate for the property based on the pattern of activation and deactivation is in response to detecting that the value of the occupancy attribute indicates the secondary residence.   
     
     
         4 . The server of  claim 1 , wherein the operations further comprise:
 receiving a value of an occupancy attribute for the property from a client device, the value indicating one of a primary residence or a secondary residence;   detecting that the value of the occupancy attribute indicates the primary residence, wherein the determining a pattern of activation and deactivation of the security system based on the security log is in response to detecting that the value of the occupancy attribute indicates the primary residence; and   validating the value of the occupancy attribute based on the pattern of activation and deactivation of the security system.   
     
     
         5 . The server of  claim 1 , wherein the operations further comprise:
 receiving a value of an occupancy attribute for the property from a client device, the value indicating one of a primary residence or a secondary residence;   detecting that the value of the occupancy attribute indicates the secondary residence, wherein the determining a pattern of activation and deactivation of the security system based on the security log is in response to detecting that the value of the occupancy attribute indicates the secondary residence; and   validating the value of the occupancy attribute based on the pattern of activation and deactivation of the security system.   
     
     
         6 . The server of  claim 1 , wherein the security system comprises at least one sensor device coupled to a control panel, the sensor device configured to detect an opening and closing of a door at the property, wherein the security log indicates a log of the opening and closing of the door at the property. 
     
     
         7 . The server of  claim 1 , wherein the security system comprises at least a motion sensor device configured to detect occupancy information at the property, wherein the security log comprises the occupancy information. 
     
     
         8 . The server of  claim 1 , wherein the operations further comprise:
 accessing rate plan tables from a plurality of plan sources;   normalizing the rate plan tables to a rate computation format;   accessing property information of the property;   computing a rate for each plan source for the property information using a corresponding normalized rate plan computation table; and   generating a plan comparison graphical user interface that indicates the rate for each plan source to a user computing device.   
     
     
         9 . The server of  claim 8 , wherein the rate plan tables include a two-dimensional or three-dimensional matrix,
 wherein the rate plan tables identify one or more property information variables, a coefficient, and an output, and   wherein normalizing the rate plan tables further comprise: identifying one or more rate plan tables that share the same property information; and associating the identified rate plan tables with each other.   
     
     
         10 . The server of  claim 8 , wherein accessing the property information further comprises:
 pre-filling the information needed for completing a customer survey relating to requested products and services by:
 receiving identifying information for the property; 
 using property identifying information to request additional data about the property from at least one source of property information; 
 receiving at least one response to the request for additional data about the property from the at least one source of property information; 
 normalizing data received in the at least one response to a predetermined data format; 
 mapping the normalized data to predetermined fields of a pre-fill template; and 
 generating an entry graphical user interface including the updated pre-fill template for presentation to the user computing device as at least part of the customer survey. 
   
     
     
         11 . A computer-implemented method comprising:
 accessing a security log of a property from a security system located at the property;   determining a pattern of activation and deactivation of the security system based on the security log;   determining a rate for the property based on the pattern of activation and deactivation; and   generating a rate graphical user interface that indicates the rate for the property.   
     
     
         12 . The computer-implemented method of  claim 11 , further comprising:
 determining a value of an occupancy attribute for the property based on the pattern of activation and deactivation; and   adjusting the rate for the property based on the value of the occupancy attribute.   
     
     
         13 . The computer-implemented method of  claim 11 , further comprising:
 receiving a value of an occupancy attribute for the property from a client device, the value indicating one of a primary residence or a secondary residence; and   detecting that the value of the occupancy attribute indicates the secondary residence,   wherein the determining the rate for the property based on the pattern of activation and deactivation is in response to detecting that the value of the occupancy attribute indicates the secondary residence.   
     
     
         14 . The computer-implemented method of  claim 11 , further comprising:
 receiving a value of an occupancy attribute for the property from a client device, the value indicating one of a primary residence or a secondary residence;   detecting that the value of the occupancy attribute indicates the primary residence, wherein the determining a pattern of activation and deactivation of the security system based on the security log is in response to detecting that the value of the occupancy attribute indicates the primary residence; and   validating the value of the occupancy attribute based on the pattern of activation and deactivation of the security system.   
     
     
         15 . The computer-implemented method of  claim 11 , further comprising:
 receiving a value of an occupancy attribute for the property from a client device, the value indicating one of a primary residence or a secondary residence;   detecting that the value of the occupancy attribute indicates the secondary residence, wherein the determining a pattern of activation and deactivation of the security system based on the security log is in response to detecting that the value of the occupancy attribute indicates the secondary residence; and   validating the value of the occupancy attribute based on the pattern of activation and deactivation of the security system.   
     
     
         16 . The computer-implemented method of  claim 11 , wherein the security system comprises at least one sensor device coupled to a control panel, the sensor device configured to detect an opening and closing of a door at the property, wherein the security log indicates a log of the opening and closing of the door at the property. 
     
     
         17 . The computer-implemented method of  claim 11 , wherein the security system comprises at least a motion sensor device configured to detect occupancy information at the property, wherein the security log comprises the occupancy information. 
     
     
         18 . The computer-implemented method of  claim 11 , further comprising:
 accessing rate plan tables from a plurality of plan sources;   normalizing the rate plan tables to a rate computation format;   accessing property information of the property;   computing a rate for each plan source for the property information using a corresponding normalized rate plan computation table; and   generating a plan comparison graphical user interface that indicates the rate for each plan source to a user computing device.   
     
     
         19 . The computer-implemented method of  claim 18 , wherein the rate plan tables include a two-dimensional or three-dimensional matrix,
 wherein the rate plan tables identify one or more property information variables, a coefficient, and an output,   wherein normalizing the rate plan tables further comprise: identifying one or more rate plan tables that share the same property information; and associating the identified rate plan tables with each other,   wherein accessing the property information further comprises:   pre-filling the information needed for completing a customer survey relating to requested products and services by:
 receiving identifying information for the property; 
 using property identifying information to request additional data about the property from at least one source of property information; 
 receiving at least one response to the request for additional data about the property from the at least one source of property information; 
 normalizing data received in the at least one response to a predetermined data format; 
 mapping the normalized data to predetermined fields of a pre-fill template; and 
 generating an entry graphical user interface including the updated pre-fill template for presentation to the user computing device as at least part of the customer survey. 
   
     
     
         20 . A non-transitory machine-readable storage medium storing computer-executable instructions that, when executed by at least one processor, implement a method comprising:
 accessing a security log of a property from a security system located at the property;   determining a pattern of activation and deactivation of the security system based on the security log;   determining a rate for the property based on the pattern of activation and deactivation; and   generating a rate graphical user interface that indicates the rate for the property.