Monitoring of customer consumption activity and management based on monitoring

Abstract

A monitoring-based service providing system includes a table monitoring terminal associated with one of a plurality of tables in a venue, a central control terminal, and an order terminal associated with said one of the plurality of tables. The central control terminal includes a communication interface communicable with the table monitoring terminal, and a controller. The controller is configured to compare the image data received at first timing with the image data received at second timing after the first timing, determine a remaining amount of the consumable item based on a comparison result of the image data received at the first and second timing, and generate recommendation information upon the determining remaining amount decreasing to a predetermined threshold, and control the second communication interface to transmit the generated recommendation information. The order terminal includes a display, on which a recommendation screen is displayed based on the recommendation information.

What is claimed is: 
     
         1 . A monitoring-based service providing system comprising:
 a table monitoring terminal associated with one of a plurality of tables in a venue and including:
 a camera; 
 a driving mechanism configured to change a direction of the camera; 
 a first communication interface; and 
 a first controller configured to control the driving mechanism such that the camera is directed to at least a consumable item on an associated table, and control the first communication interface to transmit image data of an image including a consumable item captured by the camera; 
   a central control terminal including:
 a second communication interface communicable with the first communication interface; and 
 a second controller configured to:
 compare the image data received by the second communication at first timing with the image data received by the second communication interface at second timing after the first timing; 
 determine a remaining amount of the consumable item based on a comparison result of the image data received at the first and second timing; and 
 generate recommendation information upon the determining remaining amount decreasing to a predetermined threshold, and control the second communication interface to transmit the generated recommendation information; and 
 
   an order terminal associated with said one of the plurality of tables and including:
 a third communication interface communicable with the second communication interface; 
 a display; and 
 a third controller configured to control the display to display a recommendation screen based on the recommendation information received by the third communication interface.