US2021319882A1PendingUtilityA1

Machine learning community-based health assessment

Assignee: SALESFORCE COM INCPriority: Apr 9, 2020Filed: Jun 30, 2020Published: Oct 14, 2021
Est. expiryApr 9, 2040(~13.7 yrs left)· nominal 20-yr term from priority
G06V 40/166G16H 40/20G06V 40/172G06V 40/1365G16H 15/00G16H 40/40G16H 50/30G16H 50/80G16H 20/00G16H 40/63G16H 80/00G16H 40/67G16H 10/60G16H 50/70G06F 21/32
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Claims

Abstract

Systems and methods for performing health assessment may include a database system implemented using a server system, the database system configurable to cause: obtaining, from a database, data identifying a plurality of cancelled health-related appointments for a plurality of patient records stored in the database, the cancelled health-related appointments being associated with a shared health event; identifying one or more treatments associated with each cancelled health related appointment; for each cancelled health related appointment, categorizing the identified one or more treatments into any one of a plurality of risk categories ranging from a lowest risk to a highest risk; storing or updating one or more data objects in the database to identify the categorized one or more treatments in association with the patient records; assessing each patient record based on the risk category of the associated categorized one or more treatments and based on medical history data stored in the patient record; and communicating assessment data identifying assessment of each patient record to an appointment scheduling system implemented using a server system, the appointment scheduling system configurable to engage the plurality of patients for return appointments.

Claims

exact text as granted — not AI-modified
What is claimed is: 
     
         1 . A system comprising:
 a database system implemented using a server system, the database system configurable to cause:   obtaining, from a database, data identifying a plurality of cancelled health-related appointments for a plurality of patient records stored in the database, the cancelled health-related appointments being associated with a shared health event;   identifying one or more treatments associated with each cancelled health related appointment;   for each cancelled health related appointment, categorizing the identified one or more treatments into any one of a plurality of risk categories ranging from a lowest risk to a highest risk;   storing or updating one or more data objects in the database to identify the categorized one or more treatments in association with the patient records;   assessing each patient record based on the risk category of the associated categorized one or more treatments and based on medical history data stored in the patient record; and   communicating assessment data identifying assessment of each patient record to an appointment scheduling system implemented using a server system, the appointment scheduling system configurable to engage the plurality of patients for return appointments.   
     
     
         2 . The system of  claim 1 , further comprising obtaining, from the database, data identifying a plurality of treatment information for a plurality of treatments stored in the database, the treatment information used to enable categorizing the identified one or more treatments into any one of the plurality of risk categories. 
     
     
         3 . The system of  claim 2 , further comprising obtaining, from the database, data identifying a plurality of available resources required for the plurality of treatments, the data identifying the plurality of available resources used to enable the appointment scheduling system to engage the plurality of patients for the return appointments. 
     
     
         4 . The system of  claim 3 , further comprising:
 obtaining, from the database, characteristic information associated with each patient record from the plurality of patient records; and   correlating the characteristic information associated with each patient record with the assessment data identifying the assessment of each patient record.   
     
     
         5 . The system of  claim 4 , further comprising:
 forming a plurality of patterns based on said correlating the characteristic information associated with each patient record with the assessment data identifying the assessment of each patient record; and   applying the plurality of patterns to allocate the available resources required for the treatments to the plurality of patients.   
     
     
         6 . The system of  claim 5 , wherein the characteristic information is used to form a plurality of population groups, and wherein the plurality of patterns includes patterns for each of the plurality of population groups. 
     
     
         7 . The system of  claim 6 , wherein the available resources include physical resources and human resources, and wherein the characteristic information includes at least age information, gender information and ethnic background information. 
     
     
         8 . A computer program product for performing health assessment for a plurality of patients associated with a shared health event comprising computer-readable program code to be executed by one or more processors when retrieved from a non-transitory computer-readable medium, the program code including instructions to:
 obtain, from a database associated with a database system implemented using a server system, data identifying a plurality of cancelled health-related appointments for a plurality of patient records stored in the database, the cancelled health-related appointments being associated with a shared health event;   identify one or more treatments associated with each cancelled health related appointment;   for each cancelled health related appointment, categorize the identified one or more treatments into any one of a plurality of risk categories ranging from a lowest risk to a highest risk;   store or update one or more data objects in the database to identify the categorized one or more treatments in association with the patient records;   assess each patient record based on the risk category of the associated categorized one or more treatments and based on medical history data stored in the patient record; and   communicate assessment data identifying assessment of each patient record to an appointment scheduling system implemented using a server system, the appointment scheduling system configurable to engage the plurality of patients for return appointments.   
     
     
         9 . The computer program product of  claim 8 , further comprising instructions to obtain, from the database, data identifying a plurality of treatment information for a plurality of treatments stored in the database, the treatment information used to enable categorizing the identified one or more treatments into any one of the plurality of risk categories. 
     
     
         10 . The computer program product of  claim 9 , further comprising instructions to obtain, from the database, data identifying a plurality of available resources required for the plurality of treatments, the data identifying the plurality of available resources used to enable the appointment scheduling system to engage the plurality of patients for the return appointments. 
     
     
         11 . The computer program product of  claim 10 , further comprising instructions to:
 obtain, from the database, characteristic information associated with each patient record from the plurality of patient records; and   correlate the characteristic information associated with each patient record with the assessment data identifying the assessment of each patient record.   
     
     
         12 . The computer program product of  claim 11 , further comprising instructions to:
 form a plurality of patterns based on correlating the characteristic information associated with each patient record with the assessment data identifying the assessment of each patient record; and   apply the plurality of patterns to allocate the available resources required for the treatments to the plurality of patients.   
     
     
         13 . The computer program product of  claim 12 , wherein the characteristic information is used to form a plurality of population groups, and wherein the plurality of patterns includes patterns for each of the plurality of population groups. 
     
     
         14 . The computer program product of  claim 13 , wherein the available resources include physical resources and human resources, and wherein the characteristic information includes at least age information, gender information and ethnic background information. 
     
     
         15 . A computer-implemented method for performing health assessment for a plurality of patients related to a shared health event, the method comprising:
 obtaining, from a database associated with a database system implemented using a server system, data identifying a plurality of cancelled health-related appointments for a plurality of patient records stored in the database, the cancelled health-related appointments being associated with a shared health event;   identifying one or more treatments associated with each cancelled health related appointment;   for each cancelled health related appointment, categorizing the identified one or more treatments into any one of a plurality of risk categories ranging from a lowest risk to a highest risk;   storing or updating one or more data objects in the database to identify the categorized one or more treatments in association with the patient records;   assessing each patient record based on the risk category of the associated categorized one or more treatments and based on medical history data stored in the patient record; and   communicating assessment data identifying assessment of each patient record to an appointment scheduling system implemented using a server system, the appointment scheduling system configurable to engage the plurality of patients for return appointments.   
     
     
         16 . The method of  claim 15 , further comprising obtaining, from the database, data identifying a plurality of treatment information for a plurality of treatments stored in the database, the treatment information used to enable categorizing the identified one or more treatments into any one of the plurality of risk categories. 
     
     
         17 . The method of  claim 16 , further comprising obtaining, from the database, data identifying a plurality of available resources required for the plurality of treatments, the data identifying the plurality of available resources used to enable the appointment scheduling system to engage the plurality of patients for the return appointments. 
     
     
         18 . The method of  claim 17 , further comprising:
 obtaining, from the database, characteristic information associated with each patient record from the plurality of patient records; and   correlating the characteristic information associated with each patient record with the assessment data identifying the assessment of each patient record.   
     
     
         19 . The method of  claim 18 , further comprising:
 forming a plurality of patterns based on said correlating the characteristic information associated with each patient record with the assessment data identifying the assessment of each patient record; and   applying the plurality of patterns to allocate the available resources required for the treatments to the plurality of patients.   
     
     
         20 . The method of  claim 19 , wherein the characteristic information is used to form a plurality of population groups, and wherein the plurality of patterns includes patterns for each of the plurality of population groups.

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