Accomodation management system and accomodation management apparatus

Abstract

An accommodation management system includes: a first acquisition unit that obtains a face image of a visiting user who uses a check-in terminal installed at a visible position from a reception counter of an accommodation facility; an execution unit that identifies the visiting user on the basis of the face image of the visiting user and performs a check-in process of the visiting user; a second acquisition unit that obtains a face image of a specific user who uses services; and a permission unit that permits a use of the services when the check-in process is completed for the specific user who is identified on the basis of the face image of the specific user.

What is claimed is: 
     
         1 . An accommodation management system comprising:
 a first acquisition unit that obtains a face image of a visiting user who uses a check-in terminal installed at a visible position from a reception counter of an accommodation facility;   an execution unit that identifies the visiting user on the basis of the face image of the visiting user and performs a check-in process of the visiting user;   a second acquisition unit that obtains a face image of a specific user who uses services; and   a permission unit that permits a use of the services when the check-in process is completed for the specific user who is identified on the basis of the face image of the specific user.   
     
     
         2 . The accommodation management system according to  claim 1 , wherein the execution unit obtains a pre-registration information about the visiting user identified, and performs the check-in process on the basis of the pre-registration information. 
     
     
         3 . The accommodation management system according to  claim 1 , wherein
 the accommodation management system further comprises a registration unit that registers the face image of the visiting user who performs the check-in process, as a face image of a permitted user who is allowed to use services provided in the accommodation facility, and   the permission unit permits the use of the services when the specific user is determined to be the permitted user by face authentication using the face image of the specific user and the face image of the permitted user.   
     
     
         4 . The accommodation management system according to  claim 1 , wherein the registration unit registers a face image of a traveling companion of the visiting user as a face image of a permitted user who is allowed to use services provided in the accommodation facility, in addition to the face image of the visiting user. 
     
     
         5 . The accommodation management system according to  claim 1 , wherein
 the registration unit registers a gender information about a gender of the permitted user, in addition to the face image of the permitted user, and   the permission unit permits the use of the services when the specific user is determined to be a permitted user who is allowed to use services provided in the accommodation facility and the gender information of the permitted user meets use conditions of the services.   
     
     
         6 . The accommodation management system according to  claim 1 , wherein
 the accommodation management system further comprises an issuing unit that issues a card key to a user for whom the check-in process is performed,   the permission unit permits the use of the services when the card key is authenticated, and   the issuing unit limits a number of the card keys issued to be less than a number of people in a group for whom the check-in process is performed when the group includes a user who uses face authentication and a user who uses authentication by the card key.   
     
     
         7 . The accommodation management system according to  claim 6 , wherein the issuing unit limits the number of the card keys issued such that an upper limit of the number of the card keys issued is obtained by subtracting a number of users who use the face authentication from the number of people in the group. 
     
     
         8 . An accommodation management apparatus comprising:
 a visiting user image acquisition unit that obtains a face image of a visiting user who uses a check-in terminal installed at a visible position from a reception counter of an accommodation facility;   an execution unit that identifies the visiting user on the basis of the face image of the visiting user and performs a check-in process of the visiting user; and   a registration unit that registers the face image of the visiting user who performs the check-in process, as a face image of a permitted user who is allowed to use services provided in the accommodation facility.   
     
     
         9 . An accommodation management apparatus comprising:
 a permitted user image acquisition unit that obtains a face image of a visiting user who uses a check-in terminal installed at a visible position from a reception counter of an accommodation facility and a face image of a permitted user who is allowed to use services provided in the accommodation facility;   a specific user image acquisition unit that obtains a face image of a specific user who uses the services; and   a permission unit that permits a use of the services when the specific user is determined to be the permitted user by face authentication using the face image of the specified user and the face image of the permitted user.