System and method for contextual service delivery via mobile communication devices

Abstract

A computer automated system and method comprising configuring a single or plurality of mobile devices over a network, validating the configured devices, and communicating contextual information to the configured devices. The devices are authenticated and the authentication is sent to a server over the network, when a contextual service, controlled/offered by the server through a contextual service point in communication with the server, is invoked by the configured mobile device in the vicinity of the contextual service point. The mobile device is then enabled to consume a contextual service, offered by and delivered at the contextual service point, either from within the mobile device or over the network.

We claim: 
     
         1 . A computer automated system comprising:
 a processor;   a memory;   encoded instructions stored in the memory which when implemented by the processor cause the computer automated system to:   authenticate a mobile device;   invoke a contextual service application of a contextual service delivery device by the mobile device;   wherein the contextual service delivery device and the mobile device comprise at least one of active and passive short range communication means through which the contextual service application is invoked;   receive a credential via the mobile device;   authenticate the contextual service delivery device based on the received credential; and   release a requested service through the contextual service delivery device.   
     
     
         2 . The computer automated system of  claim 1  wherein:
 the computer automated system comprises a secure print server;
 the contextual service delivery device comprises a printer from a plurality of printers connected to the computer automated system over a network; and 
 
 the requested service comprises a print instruction invoked by the mobile device. 
 
     
     
         3 . The computer automated system of  claim 1  wherein:
 the computer automated system comprises an airline operations management server; 
 the contextual service delivery device comprises a boarding gate controller; 
 and 
 the requested service comprises a boarding pass identification invoked by the mobile device. 
 
     
     
         4 . The computer automated system of  claim 1  wherein:
 the computer automated system comprises a text communication management server; 
 the contextual service delivery device comprises a processor controlled graphical user interface; and 
 the requested service comprises an access to the processor controlled graphical user interface; and 
 wherein the access to the processor controlled graphical user interface comprises an authorization of the mobile device, and generation of a mirror graphical user interface of the mobile device by the processor controlled graphical user interface. 
 
     
     
         5 . The computer automated system of  claim 1  wherein:
 the computer automated system comprises a banking management server; 
 the contextual service delivery device comprises an active or passive short range communication means to connect the mobile device to the banking management server; and 
 the requested service comprises a means to make a payment to a user associated with the contextual service delivery device. 
 
     
     
         6 . The computer automated system of  claim 1  wherein:
 the computer automated system comprises a vehicle management server; 
 the contextual service delivery device comprises an active or passive short range communication means comprised in a vehicle associated with the vehicle management server; and 
 the requested service comprises a means to lock and unlock the vehicle by the mobile device in short range communication with the vehicle associated with the vehicle management server. 
 
     
     
         7 . The computer automated system of  claim 1  wherein the mobile device is a pre-configured mobile device. 
     
     
         8 . The computer automated system of  claim 1  wherein the contextual service delivery device is a mobile device. 
     
     
         9 . The computer automated system of  claim 1  wherein the received credential via the mobile device comprises a user credential, a read short range communication tag ID, a context service point code, and an IP address. 
     
     
         10 . A computer implemented method comprising:
 authenticating a mobile device;   invoking a contextual service application of a contextual service delivery device by the mobile device;   wherein the contextual service delivery device and the mobile device comprise at least one of active and passive short range communication capability through which the contextual service application is invoked;   receiving a credential via the mobile device by a computer automated system;   authenticating the contextual service delivery device based on the received credential; and   releasing a requested service through the contextual service delivery device.   
     
     
         11 . The computer implemented method of  claim 10  wherein:
 the computer automated system comprises a secure print server; the contextual service delivery device comprises a printer from a plurality of printers connected to the computer automated system over a network; and 
 the requested service comprises a print instruction invoked by the mobile device. 
 
     
     
         12 . The computer implemented method of  claim 10  wherein:
 the computer automated system comprises an airline operations management server; 
 the contextual service delivery device comprises a boarding gate controller; 
 and 
 the requested service comprises a boarding pass identification invoked by the mobile device. 
 
     
     
         13 . The computer implemented method of  claim 10  wherein:
 the computer automated system comprises a text communication management server; 
 the contextual service delivery device comprises a processor controlled graphical user interface; 
 the requested service comprises an access to the processor controlled graphical user interface; and 
 wherein the access to the processor controlled graphical user interface comprises an authorization of the mobile device, and generation of a mirror graphical user interface of the mobile device by the processor controlled graphical user interface. 
 
     
     
         14 . The computer implemented method of  claim 10  wherein:
 the computer automated system comprises a banking management server; 
 the contextual service delivery device comprises an active or passive short range communication capability to connect the mobile device to the banking management server; and 
 the requested service comprises releasing a payment to a user associated with the contextual service delivery device. 
 
     
     
         15 . The computer implemented method of  claim 10  wherein:
 the computer automated system comprises a vehicle management server; 
 the contextual service delivery device comprises an active or passive short range communication capability comprised in a vehicle associated with the vehicle management server; and 
 the requested service comprises releasing an instruction to lock and unlock the vehicle by the mobile device in short range communication with the vehicle associated with the vehicle management server. 
 
     
     
         16 . The computer implemented method of  claim 10  further comprising pre-configuring the mobile device. 
     
     
         17 . The computer implemented method of  claim 10  further comprising pre-configuring the contextual service delivery device; and
 wherein the contextual service delivery device comprises a mobile device. 
 
     
     
         18 . The computer implemented method of  claim 10  wherein receiving the credential via the mobile device comprises receiving a user credential, a read short range communication tag ID, a context service point code and an IP address. 
     
     
         19 . A computer automated system comprising:
 a processor;   a memory;   encoded instructions stored in the memory which when implemented by the processor cause the computer automated system to:   identify a user via a contextual service delivery device;   invoke a contextual service application of the contextual service delivery device by the user;   receive the user credential via the contextual service delivery device;   based on the received user credential, authenticate the user; and   based on authentication of the user, release a requested service through the contextual service delivery device.   
     
     
         20 . The computer automated system of  claim 19  wherein:
 the computer automated system comprises a banking management server; 
 the contextual service delivery device comprises a short range communication capability to identify the user; and 
 the requested service comprises a payment facility by the user via the contextual service delivery device.