Protecting chat with artificial intelligence

Abstract

A method, computer system, and computer program product for chat protection. The embodiment may include receiving, in a chat session, a user-spoken communication and one or more inputs specific to a software program. The embodiment may also include predicting a next communication by the user based on the received user spoken communication and the one or more inputs. The embodiment may further include, in response to the predicted next communication containing untoward content, performing a remedial action.

What is claimed is: 
     
         1 - 7 . (canceled) 
     
     
         8 . A computer system for chat protection, the computer system comprising:
 one or more processors, one or more computer-readable memories, one or more computer-readable tangible storage media, and program instructions stored on at least one of the one or more tangible storage media for execution by at least one of the one or more processors via at least one of the one or more memories, wherein the computer system is capable of performing a method comprising:   receiving, in a chat session, a user-spoken communication and one or more inputs specific to a software program;   predicting a next communication by the user based on the received user spoken communication and the one or more inputs; and   in response to the predicted next communication containing untoward content, performing a remedial action.   
     
     
         9 . The computer system of  claim 8 , wherein the remedial action is selected from a group consisting of muting a recipient speaker, disabling a sender microphone, bypassing transmission of audio to a recipient, playing an audio tone in place of the untoward content, transmitting a notification to a sender of the untoward content. 
     
     
         10 . The computer system of  claim 8 , further comprising:
 generating a database containing one or more words or phrases that qualify as untoward content based on user preconfiguration; and   determining whether the predicted next communication contains untoward content based on a comparison of the predicted next communication and the database.   
     
     
         11 . The computer system of  claim 10 , wherein the untoward content is selected from a group consisting of explicit words, innuendos, and words or phrases associated with bullying. 
     
     
         12 . The computer system of  claim 8 , further comprising:
 training a neural network to predict a communication from a user.   
     
     
         13 . The computer system of  claim 8 , wherein the one or more inputs are selected from a group consisting of audio transcription for a preconfigured amount of time in the chat software across a series of users, recent events occurring during operation of the software program, and user profile information associated with the software program. 
     
     
         14 . The computer system of  claim 13 , wherein the software program is a video game with multiplayer, chat functionality. 
     
     
         15 . A computer program product for chat protection, the computer program product comprising:
 one or more computer-readable tangible storage media and program instructions stored on at least one of the one or more tangible storage media, the program instructions executable by a processor of a computer to perform a method, the method comprising:   receiving, in a chat session, a user-spoken communication and one or more inputs specific to a software program;   predicting a next communication by the user based on the received user spoken communication and the one or more inputs; and   in response to the predicted next communication containing untoward content, performing a remedial action.   
     
     
         16 . The computer program product of  claim 15 , wherein the remedial action is selected from a group consisting of muting a recipient speaker, disabling a sender microphone, bypassing transmission of audio to a recipient, playing an audio tone in place of the untoward content, transmitting a notification to a sender of the untoward content. 
     
     
         17 . The computer program product of  claim 15 , further comprising:
 generating a database containing one or more words or phrases that qualify as untoward content based on user preconfiguration; and   determining whether the predicted next communication contains untoward content based on a comparison of the predicted next communication and the database.   
     
     
         18 . The computer program product of  claim 17 , wherein the untoward content is selected from a group consisting of explicit words, innuendos, and words or phrases associated with bullying. 
     
     
         19 . The computer program product of  claim 15 , further comprising:
 training a neural network to predict a communication from a user.   
     
     
         20 . The computer program product of  claim 15 , wherein the one or more inputs are selected from a group consisting of audio transcription for a preconfigured amount of time in the chat software across a series of users, recent events occurring during operation of the software program, and user profile information associated with the software program.