US2020329091A1PendingUtilityA1

Methods and systems that use feedback to distribute and manage alerts

Assignee: VMWARE INCPriority: Jun 5, 2017Filed: Jun 29, 2020Published: Oct 15, 2020
Est. expiryJun 5, 2037(~10.8 yrs left)· nominal 20-yr term from priority
H04L 41/06H04L 67/10H04L 67/025H04L 41/30H04L 41/0654H04L 67/02
44
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Claims

Abstract

The current document is directed to methods and systems that employ user feedback and user-initiated alert-generation-and-distribution-system modifications to provide for flexibility and responsiveness. In a described implementation, participants in a social environment provided by a collaborative alert-generation-and-distribution-system suggest modifications which are automatically or semi-automatically incorporated in an alert-generation-and-distribution-system when the participants agree to the suggested modifications.

Claims

exact text as granted — not AI-modified
1 - 20 . (canceled) 
     
     
         21 . A system for modifying an alert-generation-and-distribution system, comprising:
 a non-transitory, computer-readable medium comprising instructions; and   at least one hardware-based processor that executes the instructions to carry out stages comprising:
 displaying, on a first graphical user interface (GUI) of a first user device, a plurality of categories for which a proposal relating to the alert-generation-and-distribution system can be submitted; 
 in response to a selection of one of the plurality of categories, displaying a field for inputting the proposal on the first GUI; 
 in response to the proposal being submitted through the first GUI, displaying, on a second GUI of a second user device, information relating to the proposal and a voting element for indicating whether a second user of the second user device agrees with the proposal; and 
 executing the proposal based on the second user agreeing to the proposal through the voting element. 
   
     
     
         22 . The system of  claim 21 , wherein executing the proposal is further based on the second user's agreement contributing to a consensus on the proposal among a plurality of users. 
     
     
         23 . The system of  claim 21 , wherein the proposal comprises a unique identifier associated with a unique modification procedure. 
     
     
         24 . The system of  claim 23 , wherein the proposal is executed by executing the unique modification procedure. 
     
     
         25 . The system of  claim 21 , wherein the plurality of categories comprises at least one of changing an alert status, name, description, priority, or mode, and adding, deleting, or modifying an alert source, alert recipient, or device type. 
     
     
         26 . The system of  claim 21 , wherein the first GUI includes a plurality of proposed changes from which a user can choose. 
     
     
         27 . The system of  claim 21 , wherein the second GUI includes a rating associated with a first user of the first user device. 
     
     
         28 . A method for modifying an alert-generation-and-distribution system, comprising:
 displaying, on a first graphical user interface (GUI) of a first user device, a plurality of categories for which a proposal relating to the alert-generation-and-distribution system can be submitted;   displaying, on the first GUI in response to a selection of one of the plurality of categories, a field for inputting the proposal;   receiving the proposal through the first GUI;   displaying, on a second GUI of a second user device, information relating to the proposal and a voting element for indicating whether a second user of the second user device agrees with the proposal,   wherein the proposal is executed based on the second user agreeing to the proposal through the voting element.   
     
     
         29 . The method of  claim 28 , wherein the proposal is executed based on the second user's agreement contributing to a consensus on the proposal among a plurality of users. 
     
     
         30 . The method of  claim 28 , wherein the proposal comprises a unique identifier associated with a unique modification procedure. 
     
     
         31 . The method of  claim 30 , wherein the proposal is executed by executing the unique modification procedure. 
     
     
         32 . The method of  claim 28 , wherein the plurality of categories comprises at least one of changing an alert status, name, description, priority, or mode, and adding, deleting, or modifying an alert source, alert recipient, or device type. 
     
     
         33 . The method of  claim 28 , wherein the first GUI includes a plurality of proposed changes from which a user can choose. 
     
     
         34 . The method of  claim 28 , wherein the second GUI includes a rating associated with a first user of the first user device. 
     
     
         35 . A non-transitory, computer-readable medium containing instructions that, when executed by a hardware-based processor, performs stages for modifying an alert-generation-and-distribution system, the stages comprising:
 displaying, on a first graphical user interface (GUI) of a first user device, a plurality of categories for which a proposal relating to the alert-generation-and-distribution system can be submitted;   in response to a selection of one of the plurality of categories, displaying a field for inputting the proposal on the first GUI;   in response to the proposal being submitted through the first GUI, displaying, on a second GUI of a second user device, information relating to the proposal and a voting element for indicating whether a second user of the second user device agrees with the proposal; and   executing the proposal based on the second user agreeing to the proposal through the voting element.   
     
     
         36 . The non-transitory, computer-readable medium of  claim 35 , wherein executing the proposal is further based on the second user's agreement contributing to a consensus on the proposal among a plurality of users. 
     
     
         37 . The non-transitory, computer-readable medium of  claim 35 , wherein the proposal comprises a unique identifier associated with a unique modification procedure. 
     
     
         38 . The non-transitory, computer-readable medium of  claim 37 , wherein the proposal is executed by executing the unique modification procedure. 
     
     
         39 . The non-transitory, computer-readable medium of  claim 35 , wherein the first GUI includes a plurality of proposed changes from which a user can choose. 
     
     
         40 . The non-transitory, computer-readable medium of  claim 35 , wherein the second GUI includes a rating associated with a first user of the first user device.

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