Premises Monitoring System

Abstract

This invention relates generally to computer systems, and more specifically, to a premise monitoring system. In one embodiment, the invention includes operations of receiving one or more signals containing a device identifier and a device condition from one or more remote alarm monitoring systems; retrieving enhanced information based on the device identifier and/or the device condition; determining one or more communication methods and/or communication destinations based on the device identifier and/or the device condition; and dispatching the enhanced information to the one or more communication destinations using the one or more communication methods.

What is claimed is: 
     
         1 . A non-volatile and non-transient computer-readable medium comprising machine-executable code comprising:
 code receiving one or more signals containing a device identifier and a device condition from one or more remote monitoring systems;   code retrieving enhanced information based on the device identifier and the device condition; and   code dispatching the enhanced information to at least one communication destination; and   wherein the code retrieving enhanced information based on the device identifier and the device condition comprises code retrieving enhanced information including one or more images organized in one or more hierarchically organized graphical images based on the device identifier and the device condition and code retrieving enhanced information including one or more images organized in one or more superimposed visual indicators based on the device identifier and the device condition.   
     
     
         2 . A monitoring method comprising:
 providing a central monitoring system including machine-executable code embodied on a non-transient computer-readable medium, said code specially adapting the central monitoring system to receive one or more signals containing a device identifier and a device condition from one or more remote monitoring systems, and to retrieve enhanced information based on the device identifier and the device condition, and to dispatch the enhanced information to at least one communication destination, wherein the retrieving enhanced information based on the device identifier and the device condition comprises retrieving one or more images comprising one or more hierarchically organized graphical images and one or more superimposed visual indicators based on the device identifier and the device condition;   receiving one or more signals containing a device identifier and a device condition from one or more remote monitoring systems;   retrieving enhanced information based on the device identifier and the device condition; and   dispatching the enhanced information to at least one communication destination using a communication method.   
     
     
         3 . A computerized system comprising a central monitoring system including machine-executable code embodied on a non-transient computer-readable medium, said code specially adapting the central monitoring system for receiving one or more signals containing a device identifier and a device condition from one or more remote monitoring systems, retrieving enhanced information based on the device identifier and the device condition, determining one or more communication methods and communication destinations based on the device identifier and the device condition, and dispatching the enhanced information to the one or more communication destinations using the one or more communication methods, wherein the enhanced information based on the device identifier and the device condition comprises one or more hierarchically organized graphical images and one or more images organized in one or more superimposed visual indicators based on the device identifier and the device condition.