Validating and controlling social posts

Abstract

Embodiments generally relate to validating and controlling social posts. In some embodiments, a method includes receiving, at a social network, a post created by a user. The method further includes determining that the post contains negative sentiments. The method further includes determining that the post is about a business that has subscribed to a post tracking service. The method further includes determining asserted information in the post. The method further includes searching known information that is relevant to the asserted information. The method further includes matching the asserted information against the known information. The method further includes validating the post based at least in part on the matching of the asserted information against the known information. The method further includes disabling an ability of users of the social network to distribute the post if the post is not validated.

What is claimed is: 
     
         1 . A system comprising:
 at least one processor and a computer readable storage medium having program instructions embodied therewith, the program instructions executable by the at least one processor to cause the at least one processor to perform operations comprising:   receiving, at a social network, a post created by a user;   determining that the post contains negative sentiments;   determining that the post is about a business that has subscribed to a post tracking service;   determining asserted information in the post;   searching known information that is relevant to the asserted information;   matching the asserted information against the known information;   validating the post based at least in part on the matching of the asserted information against the known information; and   disabling an ability of users of the social network to distribute the post if the post is not validated.   
     
     
         2 . The system of  claim 1 , wherein, to validate the post, the at least one processor further performs operations comprising verifying if the user is a customer of the business. 
     
     
         3 . The system of  claim 1 , wherein, to validate the post, the at least one processor further performs operations comprising:
 determining if the post refers to a product purchased from the business; and   verifying if the user purchased the product from the business.   
     
     
         4 . The system of  claim 1 , wherein, to validate the post, the at least one processor further performs operations comprising:
 determining if the post refers to a product purchased from the business;   determining if the post includes media associated with the product; and   verifying the media based on one or more media validation criteria.   
     
     
         5 . The system of  claim 1 , wherein, to validate the post, the at least one processor further performs operations comprising:
 generating a query; and   sending the query to the user who created the post, wherein the query requests verifying information.   
     
     
         6 . The system of  claim 1 , wherein, to disable the ability of users of the social network to distribute the post, the at least one processor further performs operations comprising preventing users from marking the posting with a “like” or “share” feature. 
     
     
         7 . The system of  claim 1 , where the at least one processor further performs operations comprising enabling the ability of users of the social network to distribute the posting if the post is validated. 
     
     
         8 . A computer program product comprising a computer readable storage medium having program instructions embodied therewith, the program instructions executable by at least one processor to cause the at least one processor to perform operations comprising:
 receiving, at a social network, a post created by a user;   determining that the post contains negative sentiments;   determining that the post is about a business that has subscribed to a post tracking service;   determining asserted information in the post;   searching known information that is relevant to the asserted information;   matching the asserted information against the known information;   validating the post based at least in part on the matching of the asserted information against the known information;   disabling an ability of users of the social network to distribute the post if the post is not validated.   
     
     
         9 . The computer program product of  claim 8 , wherein, to validate the post, the at least one processor further performs operations comprising verifying if the user is a customer of the business. 
     
     
         10 . The computer program product of  claim 8 , wherein, to validate the post, the at least one processor further performs operations comprising:
 determining if the post refers to a product purchased from the business; and   verifying if the user purchased the product from the business.   
     
     
         11 . The computer program product of  claim 8 , wherein, to validate the post, the at least one processor further performs operations comprising:
 determining if the post refers to a product purchased from the business;   determining if the post includes media associated with the product; and   verifying the media based on one or more media validation criteria.   
     
     
         12 . The computer program product of  claim 8 , wherein, to validate the post, the at least one processor further performs operations comprising:
 generating a query; and   sending the query to the user who created the post, wherein the query requests verifying information.   
     
     
         13 . The computer program product of  claim 8 , wherein, to disable the ability of users of the social network to distribute the post, the at least one processor further performs operations comprising preventing users from marking the posting with a “like” or “share” feature. 
     
     
         14 . The computer program product of  claim 8 , wherein the at least one processor further performs operations comprising enabling the ability of users of the social network to distribute the posting if the post is validated. 
     
     
         15 . A computer-implemented method for validating and controlling social posts, the method comprising:
 receiving, at a social network, a post created by a user;   determining that the post contains negative sentiments;   determining that the post is about a business that has subscribed to a post tracking service;   determining asserted information in the post;   searching known information that is relevant to the asserted information;   matching the asserted information against the known information;   validating the post based at least in part on the matching of the asserted information against the known information;   disabling an ability of users of the social network to distribute the post if the post is not validated.   
     
     
         16 . The method of  claim 15 , wherein, to validate the post, the method further comprises verifying if the user is a customer of the business. 
     
     
         17 . The method of  claim 15 , wherein, to validate the post, the method further comprises:
 determining if the post refers to a product purchased from the business; and   verifying if the user purchased the product from the business.   
     
     
         18 . The method of  claim 15 , wherein, to validate the post, the method further comprises:
 determining if the post refers to a product purchased from the business;   determining if the post includes media associated with the product; and   verifying the media based on one or more media validation criteria.   
     
     
         19 . The method of  claim 15 , wherein, to validate the post, the method further comprises:
 generating a query; and   sending the query to the user who created the post, wherein the query requests verifying information.   
     
     
         20 . The method of  claim 15 , wherein, to disable the ability of users of the social network to distribute the post, the method further comprises preventing users from marking the posting with a “like” or “share” feature.