Systems And Methods For Dynamically Generating Loyalty Program Communications Based On A Monitored Physiological State
Abstract
A method of dynamically generating loyalty program communications based on a monitored physiological state includes: monitoring, with at least one processor, input data detected with at least one sensor coupled to an electronic device associated with a member profile; based on the monitored input data, for one or more of the at least one sensor, generating a baseline sensor input level associated with a baseline physiological state for the member profile; upon detection of a deviation of the monitored input data for one or more of the at least one sensor from the baseline sensor input level, identifying a non-baseline physiological state for the member profile; and based on the identified non-baseline physiological state, generating signals for communicating a loyalty program communication to the electronic device associated with the member profile.
Claims
exact text as granted — not AI-modified1 . A method comprising:
monitoring input data detected with at least one sensor in physiological communication with a member and coupled to a smartphone associated with a member profile; receiving, by a transaction processing system, transaction data relating to a plurality of commercial transactions conducted by a plurality of members and merchants conducting commercial transactions using the transaction processing system, wherein the transaction processing system is coupled to a payment processing system; receiving, by the transaction processing system, transaction information relating to the received transaction data for a commercial transaction between one said member and one said merchant; based on the monitored input data, for one or more of the at least one sensor, generating a baseline sensor input level associated with a baseline physiological state for the member profile corresponding to the one said member; upon detection of a deviation of the monitored input data for one or more of the at least one sensor from the baseline sensor input level, identifying a non-baseline physiological state for the member profile corresponding to the one said member; determining whether the commercial transaction occurred within a defined time period of the deviation of the monitored input data for one or more of the at least one sensor from the baseline sensor input level; and if the determination is in the affirmative, then generating signals, based on the identified non-baseline physiological state, for communicating a transaction-based loyalty program communication to the smartphone associated with the member profile corresponding to the one said member.
2 . The method of claim 1 , wherein the transaction-based loyalty program communication includes an incentive defining a benefit provided by the one said merchant to a charity.
3 . The method of claim 2 , wherein the incentive is a percentage of the amount of the transaction given as a donation by the one said merchant to the charity.
4 . The method of claim 1 , further comprising identifying a location associated with the smartphone, wherein the generating of the signals for communicating is for a location-based loyalty program communication based on the identified non-baseline physiological state;
and if the location associated with the smartphone is within a defined proximity of a merchant location; then the location-based loyalty program communication includes data associated with a promotion generated based on the identified non-baseline physiological state.
5 . The method of claim 1 , further comprising:
identifying from the monitored input data, aggravating environmental factors; adjusting the monitored input data based on the aggravating environmental factors; and detecting a deviation of the adjusted monitored input data for one or more of the at least one sensor from the baseline sensor input level.
6 . The method of claim 1 , wherein if the identified non-baseline physiological state is a negative physiological state, then the generating of the signals for communicating is for a rescue loyalty program communication.
7 . The method of claim 1 , further comprising: wherein the identified non-baseline physiological state is a negative physiological state, and the generating of the signals for communicating is for a reinforcement loyalty program communication.
8 . The method of claim 1 , wherein the defined time period is based on a transaction category identifier included in the transaction data
9 . The method of claim 1 , further comprising:
identifying, based on the monitoring of the baseline physiological state and the non-baseline physiological states, a loyalty program activity associated with a non-baseline physiological state, and storing a class of loyalty program activity associated with the non-baseline physiological state in the member profile corresponding to the one said member.
10 . The method of claim 1 , wherein monitoring the input data detected with the at least one sensor includes monitoring at least one of: video data, image data, voice data, heart rate data, body temperature data, brain activity data, perspiration data, blood pressure data, blood-sugar data, and touch screen force data.
11 . A system comprising at least one processor configured for:
monitoring input data detected with at least one sensor in physiological communication with a member and coupled to a smartphone associated with a member profile; receiving, by a transaction processing system, transaction data relating to a plurality of commercial transactions conducted by a plurality of members and merchants conducting commercial transactions using the transaction processing system, wherein the transaction processing system is coupled to a payment processing system; receiving, by the transaction processing system, transaction information relating to the received transaction data for a commercial transaction between one said member and one said merchant; based on the monitored input data, for one or more of the at least one sensor, generating a baseline sensor input level associated with a baseline physiological state for the member profile corresponding to the one said member; upon detection of a deviation of the monitored input data for one or more of the at least one sensor from the baseline sensor input level, identifying a non-baseline physiological state for the member profile corresponding to the one said member; determining whether the commercial transaction occurred within a defined time period of the deviation of the monitored input data for one or more of the at least one sensor from the baseline sensor input level; and if the determination is in the affirmative, then generating signals, based on the identified non-baseline physiological state, for communicating a transaction-based loyalty program communication to the smartphone associated with the member profile corresponding to the one said member.
12 . The system of claim 11 , wherein the transaction-based loyalty program communication includes an incentive defining a benefit provided by the one said merchant to a charity.
13 . The system of claim 12 , wherein the incentive is a percentage of the amount of the transaction given as a donation by the one said merchant to the charity.
14 . The system of claim 11 , further comprising the at least one processor identifying a location associated with the smartphone, wherein the generating of the signals for communicating is for a location-based loyalty program communication based on the identified non-baseline physiological state;
and if the location associated with the smartphone is within a defined proximity of a merchant location; then the location-based loyalty program communication includes data associated with a promotion generated based on the identified non-baseline physiological state.
15 . The system of claim 11 , further comprising the at least one processor:
identifying from the monitored input data, aggravating environmental factors; adjusting the monitored input data based on the aggravating environmental factors; and detecting a deviation of the adjusted monitored input data for one or more of the at least one sensor from the baseline sensor input level.
16 . The system of claim 11 , wherein if the identified non-baseline physiological state is a negative physiological state, then the generating of the signals for communicating is for a rescue loyalty program communication.
17 . The system of claim 11 , wherein if the identified non-baseline physiological state is a negative physiological state, then the generating of the signals for communicating is for a reinforcement loyalty program communication.
18 . The system of claim 11 , further comprising the at least one processor:
identifying, based on the monitoring of the baseline physiological state and the non-baseline physiological states, a loyalty program activity associated with a non-baseline physiological state, and storing a class of loyalty program activity associated with the non-baseline physiological state in the member profile corresponding to the one said member.
19 . The system of claim 11 , wherein monitoring the input data detected with the at least one sensor includes monitoring at least one of: video data, image data, voice data, heart rate data, body temperature data, brain activity data, perspiration data, blood pressure data, blood-sugar data, and touch screen force data.
20 . A non-transitory computer-readable medium or media having stored thereon computer interpretable instructions which when executed by at least one processor, configure the at least one processor for:
monitoring input data detected with at least one sensor in physiological communication with a member and coupled to a smartphone associated with a member profile; receiving, by a transaction processing system, transaction data relating to a plurality of commercial transactions conducted by a plurality of members and merchants conducting commercial transactions using the transaction processing system, wherein the transaction processing system is coupled to a payment processing system; receiving, by the transaction processing system, transaction information relating to the received transaction data for a commercial transaction between one said member and one said merchant; based on the monitored input data, for one or more of the at least one sensor, generating a baseline sensor input level associated with a baseline physiological state for the member profile corresponding to the one said member; upon detection of a deviation of the monitored input data for one or more of the at least one sensor from the baseline sensor input level, identifying a non-baseline physiological state for the member profile corresponding to the one said member; determining whether the commercial transaction occurred within a defined time period of the deviation of the monitored input data for one or more of the at least one sensor from the baseline sensor input level; and if the determination is in the affirmative, then generating signals, based on the identified non-baseline physiological state, for communicating a transaction-based loyalty program communication to the smartphone associated with the member profile corresponding to the one said member.Join the waitlist — get patent alerts
Track US2020143392A1 — get alerts on status changes and closely related new filings.
We store only your email — no account needed. See our privacy policy.