Trip planning and implementation

Abstract

A network computer system can receive location information indicating a current location of a user, upon detecting a user having arrived at an airport. based at least on the current location of the user, the network computer system can determine a time-to-reach pickup interval. Additionally, the network computer system can receive location information indicating a current location of each of a set of service providers. Based on at least on the current location of at least one service provider of the set of service providers, the network computer system can determine a request time interval. Moreover, based on the request time interval and the time-to-reach pickup interval, the network computer system can determine a computed request time indicating a time to trigger a service request.

What is being claimed is: 
     
         1 . A network computer system comprising:
 a network communication interface;   one or more processors; and   a memory that stores a set of instructions, that when executed by the one or more processors, cause the network computer system to:
 upon detecting a user having arrived at an airport:
 receive, via the network communication interface and from a mobile computing device of the user, location information indicating a current location of the user; 
 based at least on the current location of the user, determine a time-to-reach pickup interval indicating an estimated amount of time for the user to travel from the current location of the user to a pickup location at the airport where the user can receive a transport service; 
 receive, via the network communication interface and from each of a set of mobile computing devices of a set of service providers, location information indicating a current location of each of the set of service providers; 
 based on the current location of at least one service provider of the set of service providers, determine a request time interval indicating an estimated amount of time for a service provider to travel to the pickup location; 
 based on the request time interval and the time-to-reach pickup interval, determine a computed request time indicating a time to trigger a service request such that the user arrives at the pickup location approximately when a service provider arrives at the pickup location; and 
 automatically trigger the service request by transmitting, via the network communication interface and to a mobile computing device of a selected service provider from the set of service providers, a set of data at the computed request time, the set of data indicating at least the pickup location. 
 
   
     
     
         2 . The network computer system of  claim 1 , wherein the at least one service provider is within a vicinity of the airport. 
     
     
         3 . The network computer system of  claim 2 , wherein the at least one service provider is available. 
     
     
         4 . The network computer system of  claim 1 , wherein execution of the set of instructions by the one or more processors further cause the network computer system to:
 transmit, via the network communication interface and to the mobile computing device of the user, a notification including information associated with the pickup location at the airport.   
     
     
         5 . The network computer system of  claim 4 , wherein the notification includes a text notification with a link to an application. 
     
     
         6 . The network computer system of  claim 5 , wherein execution of the set of instructions by the one or more processors further cause the network computer system to:
 structure the link to provide updated application information that is specific to the user.   
     
     
         7 . The network computer system of  claim 4 , wherein the information provided in the notification includes a map indicating the pickup location for receiving the transport service. 
     
     
         8 . The network computer system of  claim 7 , wherein execution of the set of instructions by the one or more processors further cause the network computer system to:
 determine an arrival terminal at which the user is located; and   wherein the map identifies the pickup location that is specific to the arrival terminal.   
     
     
         9 . The network computer system of  claim 1 , wherein the computed request time is further based on an estimation of a demand for the transport service. 
     
     
         10 . The network computer system of  claim 9 , wherein the estimation for the demand is based on an estimation of a number of open service requests and a number of predicted service requests for the transport service in a given duration corresponding to the computed request time. 
     
     
         11 . The network computer system of  claim 10 , wherein the computed request time is further based at least in part on a predicted time for the user to locate baggage. 
     
     
         12 . The network computer system of  claim 10 , wherein the computed request time is further based at least in part on a predicted time for the user to pass through customs. 
     
     
         13 . A computer implemented method comprising:
 upon detecting a user having arrived at an airport:
 receiving, via a network communication interface and from a mobile computing device of the user, location information indicating a current location of the user; 
 based at least on the current location of the user, determining a time-to-reach pickup interval indicating an estimated amount of time for the user to travel from the current location of the user to a pickup location at the airport where the user can receive a transport service; 
 receiving, via the network communication interface and from each of a set of mobile computing devices of a set of service providers, location information indicating a current location of each of the set of service providers; 
 based on the current location of at least one service provider of the set of service providers, determining a request time interval indicating an estimated amount of time for a service provider to travel to the pickup location; 
 based on the request time interval and the time-to-reach pickup interval, determining a computed request time indicating a time to trigger a service request such that the user arrives at the pickup location approximately when a service provider arrives at the pickup location; and 
 automatically triggering the service request by transmitting, via the network communication interface and to a mobile computing device of a selected service provider from the set of service providers, a set of data at the computed request time, the set of data indicating at least the pickup location. 
   
     
     
         14 . The computer implemented method of  claim 13 , wherein the at least one service provider is within a vicinity of the airport. 
     
     
         15 . The computer implemented method of  claim 14 , wherein the at least one service provider is available. 
     
     
         16 . The computer implemented method of  claim 13 , further comprising:
 transmitting, via the network communication interface and to the mobile computing device of the user, a notification including information associated with the pickup location at the airport.   
     
     
         17 . The computer implemented method of  claim 16 , wherein the information provided in the notification includes a map indicating the pickup location for receiving the transport service. 
     
     
         18 . The computer implemented method of  claim 17 , further comprising:
 determining an arrival terminal at which the user is located; and   wherein the map identifies the pickup location that is specific to the arrival terminal.   
     
     
         19 . The computer implemented method of  claim 13 , wherein the computed request time is further based on an estimation of a demand for the transport service, and wherein the estimation for the demand is based on an estimation of a number of open service requests and a number of predicted service requests for the transport service in a given duration corresponding to the computed request time. 
     
     
         20 . A non-transitory computer readable medium storing instructions that, when executed by one or more processors of a network computer system, cause the network computer system to:
 upon detecting a user having arrived at an airport:
 receive, via a network communication interface and from a mobile computing device of the user, location information indicating a current location of the user; 
 based at least on the current location of the user, determine a time-to-reach pickup interval indicating an estimated amount of time for the user to travel from the current location of the user to a pickup location at the airport where the user can receive a transport service; 
 receive, via the network communication interface and from each of a set of mobile computing devices of a set of service providers, location information indicating a current location of each of the set of service providers; 
 based on the current location of at least one service provider of the set of service providers, determine a request time interval indicating an estimated amount of time for a service provider to travel to the pickup location; 
 based on the request time interval and the time-to-reach pickup interval, determine a computed request time indicating a time to trigger a service request such that the user arrives at the pickup location approximately when a service provider arrives at the pickup location; and 
 automatically trigger the service request by transmitting, via the network communication interface and to a mobile computing device of a selected service provider from the set of service providers, a set of data at the computed request time, the set of data indicating at least the pickup location.