Emergency data management and access system

Abstract

Described herein are systems, servers, devices, methods, and media for providing and managing access to emergency data. In some embodiments, a method for managing access to emergency data for emergency service providers by an emergency management system includes the steps of: determining a first set of data categories to be made accessible to an emergency service provider (ESP), wherein the first set of data categories is selected from a second set of data categories; detecting an emergency alert from an electronic device; associating the ESP with the emergency alert; gathering emergency data associated with the emergency alert available for the first set of data categories; and securely transmitting, to the ESP, the emergency data associated with the emergency alert available for the first set of data categories.

What is claimed is: 
     
         1 . A system for managing access to emergency data for emergency service providers, the system comprising:
 (a) a management portal implemented as one or more software modules on a computing system comprising a processor and a non-transitory computer readable storage medium and configured to:
 (i) establish a first role that is assignable to one or more users associated with an ESP; and 
 (ii) define a first set of emergency data fields that is accessible by an ESP user assigned the first role; 
   (b) an emergency response application implemented as one or more software modules on a computing system comprising a processor, a display, and a non-transitory computer readable storage medium and configured to:
 (i) log the ESP user assigned the first role into the emergency response application; 
 (ii) generate an emergency data request comprising an identifier associated with an emergency alert; and 
 (iii) transmit the emergency data request to an emergency management system; and 
   (c) the emergency management system, implemented as one or more software modules on a cloud computing system comprising a processor and a non-transitory computer readable storage medium and configured to:
 (i) receive the emergency data request from the emergency response application; 
 (ii) gather, using the identifier, emergency data corresponding to the first set of emergency data fields and associated with the emergency alert; and 
 (iii) securely transmit the emergency data associated with the emergency alert to the emergency response application for display on the computing system in (b). 
   
     
     
         2 . The system of  claim 1 , wherein the management portal is further configured to:
 (a) establish a second role that is assignable to one or more users within the ESP; and   (b) define a second set of emergency data fields that is accessible by any ESP user associated with the second role, wherein the first set of emergency data fields and the second set of emergency data fields comprise different sets of emergency data fields.   
     
     
         3 . The system of  claim 2 , wherein the second set of emergency data fields is defined from a plurality of emergency data fields. 
     
     
         4 . The system of  claim 1 , wherein the first set of emergency data fields is defined from a plurality of emergency data fields. 
     
     
         5 . The system of  claim 1 , wherein the first set of emergency data fields is defined using one or more emergency data categories, wherein each emergency data category comprises two or more emergency data fields. 
     
     
         6 . The system of  claim 5 , wherein the one or more data categories comprises a data source, wherein the first set of emergency data fields accessible by the ESP user assigned the first role excludes one or more data sources. 
     
     
         7 . The system of  claim 5 :
 (a) wherein the emergency data request comprises one or more tags indicative of the first set of emergency data categories; and   (b) wherein the emergency management system is further configured to determine the first set of emergency data categories using the one or more tags.   
     
     
         8 . The system of  claim 1 , wherein the emergency response application is further configured to:
 (a) detect the emergency alert when the emergency alert is received by the ESP; and   (b) autonomously generate the emergency data request in response to detecting the emergency alert.   
     
     
         9 . The system of  claim 1 , wherein the emergency response application is further configured to generate the emergency data request in response to input by the ESP user at the emergency response application. 
     
     
         10 . The system of  claim 1 , wherein the management portal further comprises a graphical user interface shown on a display of the computing system on which the management portal is implemented, and wherein the management portal is further configured to:
 (a) display the plurality of emergency data fields or a plurality of emergency data categories on the display; and   (b) receive selection of the set of emergency data fields or one or more emergency data categories comprising the set of emergency data fields from the plurality of emergency data fields or the plurality of emergency data categories by an administrator of the ESP through the graphical user interface.   
     
     
         11 . The system of  claim 1 , wherein the first set of emergency data fields comprise one or more anchor data fields that cannot be deselected. 
     
     
         12 . The system of  claim 1 :
 (a) wherein the emergency data request comprises an identifier of the first role; and   (b) wherein the emergency management system is further configured to determine the set of emergency data fields that is accessible to the ESP user assigned the first role by querying the management portal using the identifier of the first role.   
     
     
         13 . The system of  claim 1 , wherein the emergency response application is further configured to detect the emergency alert, wherein the emergency alert is generated by an electronic device and wherein the identifier associated with the emergency alert is a phone number associated with the electronic device. 
     
     
         14 . The system of  claim 13 , wherein the emergency alert is an emergency call made to the ESP by the electronic device. 
     
     
         15 . The system of  claim 13 , wherein the electronic device is a vehicle device, wearable device, smartphone, or Internet of Things (IoT) device. 
     
     
         16 . The system of  claim 1 , wherein the first set of emergency data fields that is accessible to the ESP user assigned the first role comprises location data, and wherein the emergency data associated with the emergency alert comprises a location. 
     
     
         17 . The system of  claim 1 , wherein the emergency management system is further configured to:
 (a) obtain a location associated with the emergency alert;   (b) access a geofence associated with the ESP;   (c) determine if the location falls within the geofence associated with the ESP; and   (d) securely transmit the emergency data corresponding to the first set of emergency data fields and associated with the emergency alert only if the location is determined to fall within the geofence associated with the ESP.   
     
     
         18 . The system of  claim 1 , wherein the emergency management system further comprises a software module configured to ingest data from at least one electronic device associated with the emergency alert. 
     
     
         19 . A system for managing access to emergency data for emergency service providers, the system comprising:
 (a) a management portal implemented as one or more software modules on a computing system comprising a processor and a non-transitory computer readable storage medium and configured to:
 (i) establish a first role that is assignable to one or more users associated with an ESP; and 
 (ii) define a first set of emergency data fields that is accessible by an ESP user assigned the first role; and 
   (b) an emergency response application implemented as one or more software modules on a computing system comprising a processor, a display, and a non-transitory computer readable storage medium and configured to:
 (i) log the ESP user assigned the first role into the emergency response application; 
 (ii) generate an emergency data request comprising an identifier associated with an emergency alert; 
 (iii) transmit the emergency data request to an emergency management system; 
 (iv) receive emergency data corresponding to the first set of emergency data fields and associated with the emergency alert; and 
 (v) display the emergency data on the computing system. 
   
     
     
         20 . A system for managing access to emergency data for emergency service providers, the system comprising:
 (a) a management portal implemented as one or more software modules on a computing system comprising a processor and a non-transitory computer readable storage medium and configured to:
 (i) establish a first role that is assignable to one or more users associated with an ESP; and 
 (ii) define a first set of emergency data fields that is accessible by an ESP user assigned the first role; and 
   (b) the emergency management system, implemented as one or more software modules on a cloud computing system comprising a processor and a non-transitory computer readable storage medium and configured to:
 (i) receive an emergency data request comprising an identifier associated with an emergency alert from an account of an ESP user assigned the first role at the ESP; 
 (ii) gather, using the identifier associated with the emergency alert, emergency data corresponding to the first set of emergency data fields and associated with the emergency alert; and 
 (iii) securely transmit the emergency data to the ESP for display on a computing system.