US2019319902A1PendingUtilityA1
Forwarding un-responded to instant messages to electronic mail
Est. expiryNov 16, 2027(~1.3 yrs left)· nominal 20-yr term from priority
H04L 51/04G06Q 10/107H04L 51/046H04L 51/14H04L 51/214
54
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Claims
Abstract
A method of forwarding an instant message to electronic mail can begin with determining availability of an instant messaging client for a recipient. The method can continue with sending the instant message to the instant messaging client for the recipient. The method can include not receiving a reply to the instant message within a pre-defined period of time. The method can further include sending an electronic mail message including the instant message to the recipient upon reaching the pre-defined period of time.
Claims
exact text as granted — not AI-modified1 - 20 . (canceled)
21 . A computer-implemented method, comprising:
sending an instant message to an instant messaging client of a intended recipient of the instant message; starting a timer that reflects an amount of time after the instant message was sent; first determining that the timer has reached a pre-defined period of time; second determining that a reply, from the instant messaging client, to the instant message has not been received; and sending to the intended recipient, based upon the first determining and the second determining, an electronic mail message that includes the instant message.
22 . The method of claim 21 , wherein
the sending of the electronic mail message is conditional upon the instant message satisfying a criterion for forwarding the instant message within the electronic mail message.
23 . The method of claim 22 , wherein
the criterion is that the instant message is not a salutation message.
24 . The method of claim 22 , wherein
the criterion is that the instant message is not a closing message.
25 . The method of claim 21 , further comprising
querying a user for an approval to send the electronic mail message; and receiving the approval from the user.
26 . The method of claim 21 , wherein
the pre-defined period of time is user-selectable by a sender of the instant message.
27 . The method of claim 21 , wherein
the electronic mail message includes:
a time the instant message was sent to the intended recipient and
a notice that an instant message client of a sender did not receive a reply within the pre-defined period of time.
28 . The method of claim 21 , wherein
the electronic mail message includes an instant message transcript.
29 . The method of claim 21 , further comprising
determining that the intended recipient is not on a do-not-forward list.
30 . The method of claim 21 , wherein
the sending of the electronic mail message is initiated by a sending instant messaging client that sent the instant message.
31 . The method of claim 21 , wherein
the sending of the electronic mail message is initiated by an instant messaging server that sent the instant message.
32 . A computer hardware system, comprising:
a hardware processor configured to initiate the following executable operations:
sending an instant message to an instant messaging client of a intended recipient of the instant message;
starting a timer that reflects an amount of time after the instant message was sent;
first determining that the timer has reached a pre-defined period of time;
second determining that a reply, from the instant messaging client, to the instant message has not been received; and
sending to the intended recipient, based upon the first determining and the second determining, an electronic mail message that includes the instant message.
33 . The system of claim 32 , wherein
the sending of the electronic mail message is conditional upon the instant message satisfying a criterion for forwarding the instant message within the electronic mail message.
34 . The system of claim 33 , wherein
the criterion is that the instant message is not a salutation message.
35 . The system of claim 33 , wherein
the pre-defined period of time is user-selectable by a sender of the instant message.
36 . A computer program product, comprising:
a hardware storage device having stored therein computer readable program code for forwarding an instant message in an electronic mail message, the computer readable program code, which when executed by a computer hardware system, causes the computer hardware system to perform:
sending an instant message to an instant messaging client of a intended recipient of the instant message;
starting a timer that reflects an amount of time after the instant message was sent;
first determining that the timer has reached a pre-defined period of time;
second determining that a reply, from the instant messaging client, to the instant message has not been received; and
sending to the intended recipient, based upon the first determining and the second determining, an electronic mail message that includes the instant message.
37 . The computer program product of claim 36 , wherein
the sending of the electronic mail message is conditional upon the instant message satisfying a criterion for forwarding the instant message within the electronic mail message.
38 . The computer program product of claim 37 , wherein
the criterion is that the instant message is not a salutation message.
39 . The computer program product of claim 37 , wherein
the pre-defined period of time is user-selectable by a sender of the instant message.Join the waitlist — get patent alerts
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