US2019266561A1PendingUtilityA1

Order identification and fulfillment based on vehicle monitoring

Assignee: CAPITAL ONE SERVICES LLCPriority: Feb 23, 2018Filed: Nov 6, 2018Published: Aug 29, 2019
Est. expiryFeb 23, 2038(~11.6 yrs left)· nominal 20-yr term from priority
G06Q 10/0836H04W 4/40G06Q 30/0613H04W 4/021H04W 4/029G06Q 20/127G06Q 10/083G06Q 30/0639G06Q 20/3224G06Q 30/0207G07F 17/246G06Q 20/425G06Q 20/12G07G 1/0036G06Q 20/0855G06Q 50/40
63
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Claims

Abstract

A device may monitor, based on location information, a proximity of a vehicle and a third party location of a third party using a set of sensors. The location information may have been received from the vehicle. The location information may identify a location of the vehicle and the third party location. The device may process personal information to determine that an order is associated with the vehicle or an individual associated with the vehicle. The personal information may have been received from the vehicle. The device may receive, via another device associated with the vehicle or the individual, confirmation to complete a transaction for the order. The device may perform a first action to complete the transaction. The device may perform a second action to facilitate a good or a service associated with the order to be delivered to the vehicle in association with performing the first action.

Claims

exact text as granted — not AI-modified
What is claimed is: 
     
         1 . A method, comprising:
 determining, by a device, that a proximity of a vehicle and a third party location satisfies a threshold based on monitoring the proximity of the vehicle and the third party location;   requesting, by the device, personal information to determine that an order is associated with the vehicle or an individual associated with the vehicle based on determining that the proximity of the vehicle and the third party location satisfies the threshold;   receiving, by the device, the personal information from a wireless beacon device associated with the vehicle,
 the wireless beacon device broadcasting the personal information that identifies the vehicle or the individual associated with the vehicle; 
   determining, by the device, a priority of the vehicle in a queue associated with delivery of the order,
 the priority of the vehicle in the queue being based on a signal strength from wireless beacon devices associated with vehicles at a delivery location of the third party location; and 
   receiving, by the device and after determining that the vehicle or the individual is associated with the order, confirmation to complete a transaction for the order,
 the confirmation including a security token to be used to complete the transaction. 
   
     
     
         2 . The method of  claim 1 , where monitoring the proximity of the vehicle and the third party location comprises:
 monitoring the proximity of the vehicle and the third party location by using a set of sensors associated with the third party.   
     
     
         3 . The method of  claim 2 , wherein the set of sensors are located at least one of:
 on-premises at the third party location; or   off-premises from the third party location.   
     
     
         4 . The method of  claim 1 , further comprising:
 receiving notification that the vehicle is enroute to the third party location; and   establishing communication with a navigation application of an infotainment system associated with the vehicle or a user device associated with a user of the vehicle.   
     
     
         5 . The method of  claim 4 , further comprising:
 requesting permission from the user of the vehicle or the infotainment system to confirm that the vehicle is enroute to the third party location.   
     
     
         6 . The method of  claim 1 , further comprising:
 determining, on a digital map, a location of the vehicle relative to the third party location based on location information; and   determining the proximity of the vehicle and the third party location after determining the location of the vehicle relative to the third party location on the digital map.   
     
     
         7 . The method of  claim 1 , further comprising:
 receiving schedule information that identifies a time at which the vehicle is expected to arrive at the third party location prior to receiving the confirmation; and   generating a work order to have a good or service associated with the order ready for delivery to the vehicle at the time based on the schedule information.   
     
     
         8 . A device comprising:
 one or more memories; and   one or more processors, communicatively coupled to the one or more memories, to:
 monitor a proximity of a vehicle and a third party location of a third party using a set of sensors associated with the third party location; 
 determine that the proximity of the vehicle and the third party location satisfies a threshold based on monitoring the proximity of the vehicle and the third party location; 
 request personal information to determine that an order is associated with the vehicle or an individual associated with the vehicle; 
 receive the personal information; 
 determine a priority of the vehicle in a queue associated with delivery of the order,
 the priority of the vehicle in the queue being based on a signal strength from wireless beacon devices associated with vehicles at a delivery location of the third party location; and 
 
 receive, after determining that the vehicle or the individual is associated with the order, confirmation to complete a transaction for the order,
 the confirmation including a security token to be used to complete the transaction. 
 
   
     
     
         9 . The device of  claim 8 , wherein the one or more processors are further configured to:
 receive notification that the vehicle is enroute to the third party location; and   establish communication with a navigation application of an infotainment system associated with the vehicle or a user device associated with a user of the vehicle based on receiving the notification.   
     
     
         10 . The device of  claim 9 , wherein the one or more processors are further configured to:
 request permission from the user of the vehicle or the infotainment system to confirm that the vehicle is en route to the third party location.   
     
     
         11 . The device of  claim 8 , wherein the one or more processors are further configured to:
 cause an application installed on a user device to open,
 the application including a user interface related to confirming completion of the transaction related to the order, and 
 the user interface allowing the individual to modify the order. 
   
     
     
         12 . The device of  claim 8 , where the set of sensors includes:
 a set of wireless transceiver devices, or   a set of cameras.   
     
     
         13 . The device of  claim 8 , where the one or more processors are further configured to:
 capture an image of an ornament of the vehicle based on the proximity of the vehicle and the third party location satisfying a threshold; and   process the image to identify a unique identifier displayed on the ornament after capturing the image of the ornament; and   where the one or more processors, when monitoring the proximity of the vehicle and the third party location, are further to:
 monitor the proximity of the vehicle and the third party location based on the unique identifier. 
   
     
     
         14 . The device of  claim 8 , where the one or more processors, when determining the priority of the vehicle in the queue associated with delivery of the order, are further configured to:
 determine a score associated with the vehicle in the queue, and   determine the priority of the vehicle in the queue based upon the score.   
     
     
         15 . A non-transitory computer-readable medium storing instructions, the instructions comprising:
 one or more instructions that, when executed by one or more processors, cause the one or more processors to:
 monitor a proximity of a vehicle and a third party location of a third party using a set of sensors associated with the third party location; 
 determine that the proximity of the vehicle and the third party location satisfies a threshold based on monitoring the proximity of the vehicle and the third party location; 
 request personal information to determine that an order is associated with the vehicle or an individual associated with the vehicle; 
 receive the personal information; 
 determine a priority of the vehicle in a queue associated with delivery of the order,
 the priority of the vehicle in the queue being based on a signal strength from devices associated with vehicles at a delivery location of the third party location; and 
 
 receive, after determining that the vehicle or the individual is associated with the order, confirmation to complete a transaction for the order,
 the confirmation including a security token to be used to complete the transaction. 
 
   
     
     
         16 . The non-transitory computer-readable medium of  claim 15 , wherein the set of sensors are installed along a route to the third party location. 
     
     
         17 . The non-transitory computer-readable medium of  claim 15 , wherein the set of sensors are located at least one of:
 on-premises at the third party location; or   off-premises from the third party location.   
     
     
         18 . The non-transitory computer-readable medium of  claim 15 , wherein the one or more instructions, when executed by the one or more processors, further cause the one or more processors to:
 receive notification that the vehicle is enroute to the third party location; and   establish communication with a navigation application of an infotainment system associated with the vehicle or a user device associated with a user of the vehicle based on receiving the notification.   
     
     
         19 . The non-transitory computer-readable medium of  claim 18 , wherein the one or more instructions, when executed by the one or more processors, further cause the one or more processors to:
 request permission from the user device associated with the user of the vehicle or the infotainment system to confirm that the vehicle is enroute to the third party location.   
     
     
         20 . The non-transitory computer-readable medium of  claim 15 , wherein the one or more instructions, when executed by the one or more processors, further cause the one or more processors to:
 capture an image of an ornament of the vehicle based on the proximity of the vehicle and the third party location satisfying a threshold; and   process the image to identify a unique identifier displayed on the ornament after capturing the image of the ornament; and   where the one or more processors, when monitoring the proximity of the vehicle and the third party location, are further to:
 monitor the proximity of the vehicle and the third party location based on the unique identifier.

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