US2019266521A1PendingUtilityA1

Enhanced seat selection

Assignee: EBAY INCPriority: Feb 21, 2014Filed: May 14, 2019Published: Aug 29, 2019
Est. expiryFeb 21, 2034(~7.6 yrs left)· nominal 20-yr term from priority
Inventors:Kamal Zamer
G06T 11/60G06Q 10/02G07F 17/30G07B 15/00G06Q 10/0281
60
PatentIndex Score
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Claims

Abstract

Methods and systems for improving seat selection at a venue are described. The methods and systems help users understand how good a view they will have of a performance or event and/or how enjoyable an experience they will have before they purchase a ticket. A user selects a seat and is able to access relevant traits of people who purchased seats proximate to the selected seat. Relevant traits include physical features such as height, weight, build, etc., and behavior information, such as how noisy or quiet the person is.

Claims

exact text as granted — not AI-modified
What is claimed is: 
     
         1 . A method comprising:
 receiving a selection for a first seat at a venue from a user device of a first user;   determining at least one behavioral characteristic of a second user who purchased a ticket for a second seat positioned within a particular distance of the first seat;   providing information associated with the at least one behavioral characteristic of the second user to the user device; and   facilitating purchase of a ticket for the first seat based on providing the information.   
     
     
         2 . The method of  claim 1 , further comprising:
 determining at least one behavioral characteristic associated with the first user; and   determining a compatibility between the first user and the second user by comparing the at least one behavioral characteristic of the first user with the at least one behavioral characteristic of the second user.   
     
     
         3 . The method of  claim 2 , wherein determining the at least one behavioral characteristic associated with the first user further comprises:
 obtaining an experience preference of the first user.   
     
     
         4 . The method of  claim 1 , wherein determining the at least one behavioral characteristic of the second user further comprises:
 obtaining the at least one behavioral characteristic from a database, wherein the at least one behavioral characteristic is previously obtained and stored in association with the second user.   
     
     
         5 . The method of  claim 4 , wherein previously obtaining the at least one behavioral characteristic of the second user further comprises:
 obtaining the at least one behavioral characteristic of the second user at a previous event by way of at least one of: a motion detector, an accelerometer, a gyroscope, a voice sensor, an optical sensor, or a combination thereof.   
     
     
         6 . The method of  claim 4 , wherein previously obtaining the at least one behavioral characteristic of the second user further comprises:
 analyzing the at least one behavioral characteristic of the second user obtained at a previous event; and   determining that the at least one behavioral characteristic of the second user obtained at the previous event would have a negative impact on the first user.   
     
     
         7 . The method of  claim 4 , wherein previously obtaining the at least one behavioral characteristic of the second user further comprises:
 analyzing the at least one behavioral characteristic of the second user obtained at a previous event; and   determining that the at least one behavioral characteristic of the second user obtained at the previous event would have a positive impact on the first user.   
     
     
         8 . A system comprising:
 at least one processing element configured to perform operations comprising:
 receive a selection for a first seat at a venue from a user device of a first user; 
 determine at least one behavioral characteristic of a second user who purchased a ticket for a second seat positioned within a particular distance of the first seat; 
 provide information associated with the at least one behavioral characteristic of the second user to the user device; and 
 facilitate purchase of a ticket for the first seat based on providing the information. 
   
     
     
         9 . The system of  claim 8 , wherein the operations further comprise:
 determining at least one behavioral characteristic associated with the first user; and   determining a compatibility between the first user and the second user by comparing the at least one behavioral characteristic of the first user with the at least one behavioral characteristic of the second user.   
     
     
         10 . The system of  claim 9 , wherein the operation of determining the at least one behavioral characteristic associated with the first user further comprises:
 obtaining an experience preference of the first user.   
     
     
         11 . The system of  claim 8 , wherein the operation of determining the at least one behavioral characteristic of the second user further comprises:
 obtaining the at least one behavioral characteristic from a database, wherein the at least one behavioral characteristic is previously obtained and stored in association with the second user.   
     
     
         12 . The system of  claim 11 , wherein the operations further comprise:
 obtaining the at least one behavioral characteristic of the second user at a previous event by way of at least one of: a motion detector, an accelerometer, a gyroscope, a voice sensor, an optical sensor, or a combination thereof.   
     
     
         13 . The system of  claim 11 , wherein the operations further comprise:
 analyzing the at least one behavioral characteristic of the second user obtained at a previous event; and   determining that the at least one behavioral characteristic of the second user obtained at the previous event would have a negative impact on the first user.   
     
     
         14 . The system of  claim 11 , wherein the operations further comprise:
 analyzing the at least one behavioral characteristic of the second user obtained at a previous event; and   determining that the at least one behavioral characteristic of the second user obtained at the previous event would have a positive impact on the first user.   
     
     
         15 . One or more non-transitory computer-readable media storing one or more programs that are configured, when executed, to cause one or more machines to perform operations comprising:
 receiving a selection for a first seat at a venue from a user device of a first user;   determining at least one behavioral characteristic of a second user who purchased a ticket for a second seat positioned within a particular distance of the first seat;   providing information associated with the at least one behavioral characteristic of the second user to the user device; and   facilitating purchase of a ticket for the first seat based on providing the information.   
     
     
         16 . The non-transitory computer-readable medium of  claim 15 , wherein the operations further comprise:
 determining at least one behavioral characteristic associated with the first user; and   determining a compatibility between the first user and the second user by comparing the at least one behavioral characteristic of the first user with the at least one behavioral characteristic of the second user.   
     
     
         17 . The non-transitory computer-readable medium of  claim 16 , wherein determining the at least one behavioral characteristic associated with the first user further comprises:
 obtaining an experience preference of the first user.   
     
     
         18 . The non-transitory computer-readable medium of  claim 15 , wherein determining the at least one behavioral characteristic of the second user further comprises:
 obtaining the at least one behavioral characteristic from a database, wherein the at least one behavioral characteristic is previously obtained and stored in association with the second user.   
     
     
         19 . The non-transitory computer-readable medium of  claim 18 , wherein previously obtaining the at least one behavioral characteristic of the second user further comprises:
 obtaining the at least one behavioral characteristic of the second user at a previous event by way of at least one of: a motion detector, an accelerometer, a gyroscope, a voice sensor, an optical sensor, or a combination thereof.   
     
     
         20 . The non-transitory computer-readable medium of  claim 18 , wherein previously obtaining the at least one behavioral characteristic of the second user further comprises:
 analyzing the at least one behavioral characteristic of the second user obtained at a previous event; and   determining that the at least one behavioral characteristic of the second user obtained at the previous event would have a negative impact or a positive impact on the first user.

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