Systems and method for communications routing based on electronic communication data
Abstract
A system and method includes at the online electronic communications service: receiving a search query from a source communication node; accessing historical electronic communication data associated with the source communication node and a plurality of online communication nodes from one or more third-party online communication services; constructing an electronic communication network mapping of communication nodes between the source communication node and each of the plurality of online communication nodes, wherein constructing includes: measuring communication metrics and/or connectivity metrics among the source communication node and the plurality of online communication nodes at least one communication metric or at least one connectivity metric between pairs of online communication nodes within the electronic communication network mapping based on the measuring; and returning an identification of one or more online communication nodes that satisfy one or more search facets of the search query based on the electronic communication network mapping.
Claims
exact text as granted — not AI-modifiedWhat is claimed is:
1 . A system that implements an electronic network mapping of online communication nodes within an online communication service, the system comprising:
an online electronic communication service implemented via a distributed networked computing system comprising an electronic communications server that accesses electronic communication data exchanged between a plurality of online users; at the online electronic communications service:
receiving, via an online user interface of the online electronic communications service, a search query from a source communication node;
accessing historical electronic communication data associated with the source communication node and a plurality of online communication nodes from one or more third-party online communication services, the historical electronic communication data comprising data relating to communications exchanged between two or more online communication nodes operating on the one or more third-party online communication services;
constructing, by the online electronic communications service, an electronic communication network mapping of communication nodes between the source communication node and each of the plurality of online communication nodes based on the historical electronic communication data, wherein constructing the electronic communication network mapping includes:
measuring a plurality of communication metrics and/or a plurality of connectivity metrics among the source communication node and the plurality of online communication nodes based on the historical electronic communication data;
attributing at least one communication metric or at least one connectivity metric between pairs of online communication nodes within the electronic communication network mapping based on the measuring; and
returning, via the online user interface of the online communications service, an identification of one or more online communication nodes that satisfy one or more search facets of the search query based on the electronic communication network mapping.Join the waitlist — get patent alerts
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