US2019220837A1PendingUtilityA1

Systems and methods for managing electronic tip recommendations on mobile devices

Assignee: CAPITAL ONE SERVICES LLCPriority: Jan 18, 2018Filed: Jan 18, 2018Published: Jul 18, 2019
Est. expiryJan 18, 2038(~11.5 yrs left)· nominal 20-yr term from priority
G06Q 20/047G06Q 20/322G06Q 20/405G06N 20/00G06Q 30/018G06Q 20/12G06Q 20/14G06Q 20/341G06Q 50/12G06Q 20/102G06N 99/005G06Q 20/326
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Claims

Abstract

The disclosed embodiments provide systems, methods, and techniques for managing merchandising cards. A merchandising card may be, for example, a gift card, loyalty card, or the like. Consistent disclosed embodiments, a system for managing merchandising cards may include one or more memory devices storing instructions and one or more processors configured to acquire, from a device over a network, a plurality of locations associated with the device, the device locations being acquired at different instances in time within a predetermined period of time. Additionally, the processor may be configured to calculate a merchant confidence rating for a merchant using the device locations. Further, the one or more processors may be configured to, based on the merchant confidence rating, determine that the merchant matches a merchant that is associated with merchandising card, and send a reminder a user of the device.

Claims

exact text as granted — not AI-modified
1 - 9 . (canceled) 
     
     
         10 . A server for providing a tip recommendation, the server comprising:
 one or more memory devices storing instructions; and   one or more processors configured to execute the stored instructions to:
 determine that a transaction account has been used in connection with a transaction to pay an amount to a merchant; and 
 determine that a customer device has been enabled to receive a notification; 
 in response to the determination that the transaction account has been used and that the customer device has been enabled to receive the notification:
 send a notification to the customer device; and 
 determine, based on a merchant category code, whether it is customary that tips are accepted by the merchant; and 
 if it is determined that it is customary that tips are accepted by the merchant: 
 determine a default tip parameter based on a machine learning algorithm, the machine learning algorithm being configured to receive as inputs at least one of historical tipping data of the customer, historical tipping data of the merchant, or a date of the transaction; 
 determine a tip recommendation based on the default tip parameter; and 
 send, to the customer device, data comprising the first tip recommendation, wherein sending the data to the customer device causes the customer device to alter the notification. 
 
   
     
     
         11 . The server of  claim 10 , wherein the processor is further configured to execute instructions to:
 receive a request to change the first tip recommendation based on a customer input, the request comprising a second tip recommendation; and   send, to the customer device, data comprising the second tip recommendation, wherein sending the data to the customer device causes the customer device to replace the first tip recommendation with the second tip recommendation.   
     
     
         12 . The server of  claim 10 , wherein the processor is further configured to execute instructions to:
 receive a request to change the first tip recommendation based on a customer input, the request comprising a second tip recommendation; and   modify the notification by replacing the first tip recommendation with the second tip recommendation.   
     
     
         13 . (canceled) 
     
     
         14 . The server of  claim 10 , wherein the processor is further configured to execute instructions to:
 determine the default tip parameter further based on historical tipping data of the customer.   
     
     
         15 . The server of  claim 10 , wherein the processor is further configured to execute instructions to:
 determine the default tip parameter further based on historical tipping data of the merchant.   
     
     
         16 . (canceled) 
     
     
         17 . The server of  claim 10 , wherein the notification is represented by at least one of a text message, a push notification, an email message, a voice message, or a video message. 
     
     
         18 . The server of  claim 10 , wherein the processor is further configured to execute instructions to:
 save the first tip recommendation;   receive a final transaction amount from the merchant, wherein the final transaction amount comprises a final tip amount;   compare the final tip amount to the first tip recommendation;   determine whether the final tip amount matches the first tip recommendation; and save the determination of whether the final tip amount matches the first tip recommendation.   
     
     
         19 . The server of  claim 18 , wherein the processor is further configured to execute instructions to:
 determine the default tip parameter based on a machine learning algorithm, wherein the machine learning algorithm receives as input the saved determination of whether the final tip amount matches the first tip recommendation.   
     
     
         20 . An electronic system for providing a tip recommendation, the electronic system comprising:
 one or more memory devices storing instructions; and   one or more processors configured to execute the stored instructions to:
 determine that a transaction account has been used in connection with a transaction to pay an amount to a merchant; and 
 determine that a customer device has been enabled to receive a notification; 
 in response to the determination that the transaction account has been used and that the customer device has been enabled to receive the notification:
 determine, based on a merchant category code, whether it is customary that tips are accepted by the merchant; and 
 if it is determined that it is customary that tips are accepted by the merchant:
 determine a default tip parameter based on a machine learning algorithm, the machine learning algorithm being configured to receive as inputs at least one of historical tipping data of the customer, historical tipping data of the merchant, or a date of the transaction; 
 determine a tip recommendation based on the default tip parameter; and 
 display a notification, the notification comprising the first tip recommendation. 
 
 
   
     
     
         21 . The electronic system of  claim 20 , wherein the processor is further configured to execute instructions to:
 receive a request to change the first tip recommendation based on a customer input, the request comprising a second tip recommendation; and   send, to a customer device, data comprising the second tip recommendation, wherein sending the data to the customer device causes the customer device to replace the first tip recommendation with the second tip recommendation.   
     
     
         22 . The electronic system of  claim 20 , wherein the processor is further configured to execute instructions to:
 receive a request to change the first tip recommendation based on a customer input, the request comprising a second tip recommendation; and   modify the notification by replacing the first tip recommendation with the second tip recommendation.   
     
     
         23 . (canceled) 
     
     
         24 . The electronic system of  claim 20 , wherein the processor is further configured to execute instructions to:
 determine the default tip parameter further based on historical tipping data of the customer.   
     
     
         25 . The electronic system of  claim 20 , wherein the processor is further configured to execute instructions to:
 determine the default tip parameter further based on historical tipping data of the merchant.   
     
     
         26 . (canceled) 
     
     
         27 . The electronic system of  claim 20 , wherein the notification is represented by at least one of a text message, a push notification, an email message, a voice message, or a video message. 
     
     
         28 . The electronic system of  claim 20 , wherein the processor is further configured to execute instructions to:
 store the first tip recommendation;   receive a final transaction amount from the merchant, wherein the final transaction amount comprises a final tip amount;   compare the final tip amount to the first tip recommendation;   determine whether the final tip amount matches the first tip recommendation; and   store the determination of whether the final tip amount matches the first tip recommendation.   
     
     
         29 . The electronic system of  claim 28 , wherein the processor is further configured to execute instructions to:
 determine the characteristic based on a machine learning algorithm, wherein the machine learning algorithm receives the stored determination of whether the final tip amount matches the first tip recommendation.

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