US2019065582A1PendingUtilityA1

Cognitive data curation on an interactive infrastructure management system

Assignee: IBMPriority: Aug 28, 2017Filed: Dec 5, 2017Published: Feb 28, 2019
Est. expiryAug 28, 2037(~11.1 yrs left)· nominal 20-yr term from priority
G06N 20/00G06F 3/167G06N 5/04G06F 16/3329H04L 51/04G06F 3/0481G06F 16/903G06N 99/005G06F 17/30964G06F 17/30654
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Claims

Abstract

A method for providing an interactive infrastructure management system based on a chat interface is provided. The method may include receiving a first operation query via a first infrastructure management chat interface associated with an infrastructure management system. The method may include providing first data instructions using the first infrastructure management chat interface in response to the first operation query. The method may include generating a second infrastructure management chat interface associated with the infrastructure management system to edit and train the infrastructure management system based on the provided first data instructions. The method may include editing the provided first data instructions associated with the first operation query to train the infrastructure management system to respond to the first operation query. The may further include propagating the edited first data instructions to one or more second data instructions associated with a second operation query related to the first operation query.

Claims

exact text as granted — not AI-modified
1 . A computer system for providing an interactive infrastructure management system based on a chat interface for curating, training, and presenting infrastructure management commands and data, comprising:
 one or more processors, one or more computer-readable memories, one or more computer-readable tangible storage devices, and program instructions stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, wherein the computer system is capable of performing a method comprising:   generating the interactive infrastructure management system, wherein the interactive infrastructure management system comprises a single dual-chat interface to seamlessly receive and respond to queries and train responses to the queries, and wherein the single dual-chat interface comprises a first infrastructure management chat interface and a second infrastructure management chat interface;   receiving at least one first operation query via the first infrastructure management chat interface associated with the interactive infrastructure management system;   providing first data instructions using the first infrastructure management chat interface in response to the received at least one first operation query, wherein providing the first data instructions comprises using a cognitive system to process the received at least one first operation query by retrieving instructions from a command and rules repository based on query information associated with the received at least one first operation query;   based on received user input associated with a user, providing access to the second infrastructure management chat interface associated with the infrastructure management system to edit and train the interactive infrastructure management system based on the provided first data instructions, wherein the received user input comprises login credentials associated with the user, and wherein providing access to the second infrastructure management chat interface comprises presenting and restricting user access to the second infrastructure management chat interface based on the login credentials;   editing the provided first data instructions associated with the received at least one first operation query to train the infrastructure management system to respond to the received at least one first operation query based on received user actions, wherein editing the first data instructions comprises receiving at least one of user text and user speech on the generated second infrastructure management chat interface to edit the first data instructions associated with the received at least one first operation query using natural language processing systems;   based on the received editing of the first data instructions on the second infrastructure management chat interface, using the cognitive system to determine at least one second operation query that is similar to the at least one first operation query, wherein using the cognitive system to determine at least one second operation query that is similar to the at least one first operation query comprises using natural language processing techniques on information associated with the infrastructure management system to compare the information on virtual databases and systems associated with the at least one first operation query to different databases and systems of different operation queries, as well as compare the responses associated with the different operation queries to determine that certain responses associated with the different operation queries are similar to the at least one first operation query; and   in response to the determination that at least one second query is similar to the at least one first query, propagating the edited first data instructions to one or more second data instructions associated with the at least one second operation query.

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