Prioritizing multiple callers with a suggested time for a caller to call back
Abstract
A computing device includes a memory; and a processing circuit coupled to the memory and configured to receive call data regarding a plurality of telephone calls placed to the computing device, each of the plurality of telephone calls being placed by a caller; prioritize each caller based on the call data and prioritization data stored in the memory, the prioritization data providing an indication of a relationship between each caller and a receiver associated with the computing device and including at least one of electronic contact data, electronic calendar data, and social media data; determine a future time for each caller to speak with the receiver based on the prioritization of each caller; and transmit a message to each caller providing an indication of the future time.
Claims
exact text as granted — not AI-modifiedWhat is claimed is:
1 . A method of prioritizing multiple callers, comprising:
receiving call data regarding a plurality of telephone calls placed to a computing device, each of the plurality of telephone calls being a missed telephone call placed by a caller; prioritizing each caller based on at least one of the call data or prioritization data, the prioritization data providing an indication of a relationship between each caller and a receiver associated with the computing device; determining a future time for each caller to speak with the receiver based on the prioritization of each caller; and transmitting a message to each caller providing an indication of the future time.
2 . The method of claim 1 , wherein the prioritization data includes at least one of electronic contact data, electronic calendar data, and social media data, and wherein the call data includes at least one of a caller name, a caller telephone number, a type of telephone caller, a call time, and a call date.
3 . The method of claim 1 , wherein the prioritization data includes a priority list of caller names.
4 . The method of claim 3 , further comprising placing the caller's name on the priority list of caller names based on the prioritization of the caller.
5 . The method of claim 1 , wherein the relationship includes at least one of a familial relationship, a marital relationship, and a business relationship.
6 . The method of claim 1 , wherein the electronic contact data includes at least one of a name and an address from an electronic contact list.
7 . The method of claim 1 , wherein the electronic contact data includes a target response time associated with returning calls by the caller.
8 . The method of claim 1 , wherein the electronic contact data includes a targeted call duration to be allotted for a returned call to the caller.
9 . The method of claim 1 , wherein the electronic contact data includes a tag identifying at least one caller as a high priority contact, wherein the callers are prioritized based on the tag.
10 . The method of claim 1 , wherein the electronic calendar data includes an appointment from an electronic calendar.
11 . The method of claim 1 , wherein the social media data includes data linking each caller and the receiver on a social media website.
12 . The method of claim 1 , wherein the prioritization data includes data related to one or more physical visits between each caller and the receiver.
13 . The method of claim 1 , wherein the prioritization data includes data regarding a current distance between each caller and the computing device.
14 . The method of claim 1 , further comprising determining the future time based on scheduling data.
15 . The method of claim 14 , wherein the scheduling data provides an indication of free time on an electronic calendar of the caller.
16 . The method of claim 14 , wherein the scheduling data includes a predicted time of arrival at intermediate location between a current location of the computing device and a destination location during movement of the computing device.
17 . The method of claim 1 , further comprising transmitting messages to previous callers based on reprioritizing the previous callers.
18 . A method of prioritizing a plurality of callers, comprising:
receiving call data regarding a plurality of telephone calls placed to a mobile computing device, each of the plurality of telephone calls being a missed telephone call placed by a caller; prioritizing each caller based on the call data and prioritization data, the prioritization data providing an indication of a relationship between each caller and a receiver associated with the mobile computing device; determining a future time for at least one of the callers to speak with the receiver based on the prioritization of each caller and a predicted arrival time at an intermediate location located on a planned travel route to a destination location; and transmitting a message to at least one of the callers providing an indication of the future time.
19 . The method of claim 18 , wherein the future time is based on current traffic conditions.
20 . The method of claim 18 , wherein the call data provides an indication of at least one of a tone of a voice of a caller and a content of a message of a caller.
21 . The method of claim 18 , wherein the call data provides an indication of whether a current missed call is placed by a same caller as a previous missed call.
22 . The method of claim 18 , further comprising determining the future time based on scheduling data.
23 . The method of claim 22 , wherein the scheduling data provides an indication of free time on an electronic calendar of the receiver.
24 . The method of claim 22 , wherein the scheduling data provides an indication of free time on an electronic calendar of the caller.
25 . The method of claim 22 , wherein the scheduling data includes a predetermined time period for the receiver to return missed telephone calls.
26 . The method of claim 18 , wherein the message includes an electronic calendar invitation configured to enable each caller to populate an electronic calendar application of a computing device of the caller.
27 . The method of claim 18 , wherein the message indicates a time when the caller should place a future call to the computing device.
28 . The method of claim 18 , wherein the message indicates a time when the receiver will place a future call to the caller.
29 . A method comprising:
receiving call data regarding a plurality of telephone calls placed to a MOBILE computing device, each of the plurality of telephone calls being a missed telephone call placed by a caller; determining a future time for at least one of the callers to speak with the receiver based on the prioritization of each caller and a predicted arrival time at an intermediate location located on a planned travel route to a destination location; and transmitting a message to at least one of the callers providing an indication of the future time.
30 . The method of claim 29 , wherein the future time is determined based on current traffic conditions.
31 . The method of claim 29 , wherein the call data includes at least one of a caller name, a caller telephone number, a type of telephone caller, a call time, and a call date.
32 . The method of claim 29 , wherein the call data provides an indication of at least one of a tone of a voice of the caller and a content of a message of a caller.
33 . The method of claim 29 , wherein the call data provides an indication of whether a current missed call is placed by a same caller as a previous missed call.
34 . The method of claim 29 , wherein the method further comprises determining the future time based on scheduling data.
35 . The method of claim 29 , wherein the scheduling data provides an indication of free time on an electronic calendar of the receiver.Join the waitlist — get patent alerts
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