US2016323766A1PendingUtilityA1
Core services platform for wireless voice, data and messaging network services
Est. expiryJun 24, 2031(~4.9 yrs left)· nominal 20-yr term from priority
H04W 4/12H04L 12/1407H04L 43/00H04M 15/8016H04M 15/58H04W 24/08H04L 41/5064H04M 15/745H04M 15/844H04J 3/14H04M 15/70H04W 4/24H04M 15/80H04M 15/8214H04L 1/00H04L 43/50H04M 15/46
57
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Claims
Abstract
A system and method for managing wireless devices in a wireless network that performs operation comprising: receiving a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieving contextual information associated with the wireless device from a database of the wireless network; determining at least one solution for the problem associated with the wireless device based on the contextual information; transmitting the at least one solution; and receiving a confirmation that the problem has been resolved.
Claims
exact text as granted — not AI-modifiedWhat is claimed is:
1 . A system for managing wireless devices in a wireless network comprising:
a processor; and a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to:
receive a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network;
retrieve contextual information associated with the wireless device from a database of the wireless network;
determine at least one solution for the problem associated with the wireless device based on the contextual information;
transmit the at least one solution; and
receive a confirmation that the problem has been resolved.Join the waitlist — get patent alerts
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