US2016283969A1PendingUtilityA1

Tracking responses to promotions

Assignee: IBMPriority: Jul 24, 2006Filed: Jun 8, 2016Published: Sep 29, 2016
Est. expiryJul 24, 2026(~0 yrs left)· nominal 20-yr term from priority
G06Q 30/0201H04L 51/10G06Q 30/0242H04L 67/02G06Q 30/0277G06Q 30/0203G06Q 30/02
59
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Claims

Abstract

A computer implemented method for response tracking is described. The method includes obtaining one or more responses to one or more promotions, attributing the one or more responses to one or more treatment instances, with the one or more treatment instances correspond to a promotion version assigned to a group of contact entities at an execution of a computer implemented marketing campaign, and generating a response table, the response table including one or more entries, the entries in the response table being in accordance with attribution of the one or more responses to one or more treatment instances.

Claims

exact text as granted — not AI-modified
1 - 49 . (canceled) 
     
     
         50 . A method for tracking responses to promotions, the method comprising:
 transmitting, by one or more computers, first and second different versions of a promotional email to respective first and second groups of contact entities for a marketing campaign;   receiving, by the one or more computers, notification of click-through responses from the contact entities of the first and second groups using clickable links within the first and second versions of the promotional email, each of the notifications indicating the respective version of the promotional email which was click-throughed; and   compiling, by the one or more computers, numbers of the click-through responses from the first and second versions of the promotional email by the respective first and second groups of contact entities, and displaying the respective numbers or respective percentages of the first and second versions of the promotional email for which there was a click-through response to indicate which of the first and second versions of the promotional email was more effective for the marketing campaign.   
     
     
         51 . The method of  claim 50 , wherein the contact entities are prospective customers of goods or services referenced by the clickable links. 
     
     
         52 . The method of  claim 51 , further comprising the steps of:
 receiving, by the one or more computers, information identifying purchases made by the contact entities of goods or services referenced by the clickable links, the information indicating the respective version of the promotional email from which the purchase was made; and   compiling, by the one or more computers, numbers of the purchases from the respective, first and second versions of the promotional email by the contact entities.   
     
     
         53 . The method of  claim 52 , wherein the first and second groups of contact entities are a test subset of a target audience of the marketing campaign, and further comprising the step of:
 subsequently, transmitting to another group of contact entities the version of the promotional email with a greater response from the test subset of contact entities based at least in part on the respective number of click-throughs.   
     
     
         54 . The method of  claim 50 , wherein the first and second groups of contact entities are a test subset of a target audience of the marketing campaign, and further comprising the step of:
 subsequently, transmitting to another group of contact entities the version of the promotional email with a greater response from the test subset of contact entities based at least in part on the respective numbers of click-throughs and transactions made from a linked web page.   
     
     
         55 . The method of  claim 50 , further comprising:
 receiving, by the one or more computers, notifications responsive to openings of the first and second versions of the promotional email by the contact entities of the first and second groups, each of the notifications indicating the respective version of the promotional email which was opened;   compiling, by the one or more computers, numbers of the openings of the respective, first and second versions of the promotional email by the first and second groups of contact entities; and   displaying the respective numbers or openings or respective percentages of the first and second versions of the promotional email which were opened to enable a person to determine the effectiveness of the first and second versions of the promotional email.   
     
     
         56 . The method of  claim 55 , wherein the first and second groups of contact entities are a test subset of a target audience of the marketing campaign, and further comprising the step of:
 subsequently, transmitting to another group of contact entities the version of the promotional email with a greater response from the test subset of contact entities based at least in part on the respective numbers of click-throughs and openings of the respective, first and second versions of the promotional email by the first and second groups of contact entities.   
     
     
         57 . A computer program product for tracking responses to promotions, the computer program product comprising:
 one or more computer readable storage devices;   first program instructions to initiate transmission of first and second different versions of a promotional email to respective first and second groups of contact entities for a marketing campaign;   second program instructions to receive notification of click-through responses from the contact entities of the first and second groups using clickable links within the first and second versions of the promotional email, each of the notifications indicating the respective version of the promotional email which was click-throughed; and   third program instructions to compile numbers of the click-through responses from the first and second versions of the promotional email by the respective first and second groups of contact entities, and initiate display of the respective numbers or respective percentages of the first and second versions of the promotional email for which there was a click-through response to indicate the effectiveness of the first and second versions of the promotional email; and wherein   the first, second and third program instructions are stored on the one or more computer readable storage devices.   
     
     
         58 . The computer program product of  claim 57 , wherein the contact entities are prospective customers of products or services referenced by the clickable links. 
     
     
         59 . The computer program product of  claim 58 , further comprising:
 fourth program instructions to receive information identifying purchases made by the contact entities of goods or services referenced by the clickable links, the information indicating the respective version of the promotional email from which the purchase was made; and   fifth program instructions to compile numbers of the purchases from the respective, first and second versions of the promotional email by the contact entities; and wherein   the fourth and fifth program instructions are stored on the one or more computer readable storage devices.   
     
     
         60 . The computer program product of  claim 58 , wherein the first and second groups of contact entities are a test subset of a target audience of the marketing campaign, and further comprising:
 fifth program instructions to subsequently initiate transmission to another group of contact entities the version of the promotional email with a greater response from the test subset of contact entities based at least in part on the respective number of click-throughs; and wherein the fifth program instructions are stored on the one or more computer readable storage device.   
     
     
         61 . The computer program product of  claim 57 , wherein the first and second groups of contact entities are a test subset of a target audience of the marketing campaign, and further comprising:
 fourth program instructions to subsequently transmit to another group of contact entities the version of the promotional email with a greater response from the test subset of contact entities based at least in part on the respective numbers of click-throughs and transactions made from a linked web page; and wherein   the fourth program instructions are stored on the one or more computer readable storage devices.   
     
     
         62 . The computer program product of  claim 57 , further comprising:
 fourth program instructions to receive notifications responsive to openings of the first and second versions of the promotional email by the contact entities of the first and second groups;   fifth program instructions to compile numbers of the openings of the respective, first and second versions of the promotional email by the first and second groups of contact entities; and   sixth program instructions to initiate display of the respective numbers or openings or respective percentages of the first and second versions of the promotional email which were opened to enable a person to determine the effectiveness of the first and second versions of the promotional email; and wherein   the fourth, fifth and sixth program instructions are stored on the one or more computer readable storage devices.   
     
     
         63 . The computer program product of  claim 62 , wherein the first and second groups of contact entities are a test subset of a target audience of the marketing campaign, and further comprising:
 seventh program instructions to subsequently initiate transmission to another group of contact entities the version of the promotional email with a greater response from the test subset of contact entities based at least in part on the respective numbers of click-throughs and openings of the respective, first and second versions of the promotional email by the first and second groups of contact entities; and wherein   the seventh program instructions are stored on the one or more computer readable storage devices.   
     
     
         64 . A method for tracking responses to promotions, the method comprising: transmitting, by one or more computers, first and second different versions of a promotional email to respective first and second groups of contact entities for a marketing campaign;
 receiving, by the one or more computers, notifications responsive to openings of the first and second versions of the promotional email by the contact entities of the first and second groups, each of the notifications indicating the respective version of the promotional email which was opened; and   compiling, by the one or more computers, numbers of the openings of the respective, first and second versions of the promotional email by the first and second groups of contact entities, and displaying the numbers to indicate the effectiveness of the first and second versions of the promotional email.   
     
     
         65 . The method of  claim 64 , wherein the contact entities are prospective customers of products or services referenced by or within the first and second versions of the promotional email. 
     
     
         66 . The method of  claim 64 , wherein the first and second groups of contact entities are a test subset of a target audience of the marketing campaign, and further comprising the step of:
 subsequently, transmitting to another group of contact entities the version of the promotional email with a greater response from the first and second groups of contact entities based at least in part on the numbers of openings of the respective first and second versions of the promotional email.   
     
     
         67 . The method of  claim 64 , further comprising the steps of:
 receiving, by the one or more computers, information identifying transactions made by the contact entities of goods or services referenced by the clickable links; and   compiling, by the one or more computers, numbers of the transactions from the respective, first and second versions of the promotional email by the contact entities to further indicate the effectiveness of the first and second versions of the promotional email.   
     
     
         68 . The method of  claim 67 , wherein the first and second groups of contact entities are a test subset of a target audience of the marketing campaign, and further comprising the step of:
 subsequently, transmitting to another group of contact entities the version of the promotional email with a greater response from the test subset of contact entities based at least in part on the respective numbers of openings of the first and second versions of the promotional email and transactions made from a linked web page.   
     
     
         69 . A computer program product for tracking responses to promotions, the computer program product comprising:
 one or more computer readable storage devices;   first program instructions to initiate transmission of first and second different versions of a promotional email to respective first and second groups of contact entities for a marketing campaign;   second program instructions to receive notifications responsive to openings of the first and second versions of the promotional email by the contact entities of the first and second groups, each of the notifications indicating the respective version of the promotional email which was opened; and   third program instructions to compile numbers of the openings of the respective, first and second versions of the promotional email by the first and second groups of contact entities, and initiate display of the numbers to indicate the effectiveness of the first and second versions of the promotional email; and wherein   the first, second and third program instructions are stored on the computer readable storage device.   
     
     
         70 . The computer program product of  claim 69  wherein the contact entities are prospective customers of products or services referenced by or within the first and second versions of the promotional email. 
     
     
         71 . The computer program product of  claim 69 , wherein the first and second groups of contact entities are a test subset of a target audience of the marketing campaign, and further comprising:
 fourth program instructions to subsequently initiate transmission to another group of contact entities the version of the promotional email with a greater response from the first and second groups of contact entities based at least in part on the numbers of openings of the respective first and second versions of the promotional email; and wherein   the fourth program instructions are stored on the computer readable storage device.   
     
     
         72 . The computer program product of  claim 71 , further comprising:
 fifth program instructions to receive information identifying purchases made by the contact entities of goods or services referenced by the clickable links; and   sixth program instructions to compile numbers of the purchases from the respective, first and second versions of the promotional email by the contact entities to indicate the effectiveness of the first and second versions of the promotional email; and wherein   the fifth and sixth program instructions are stored on the computer readable storage device.   
     
     
         73 . The computer program product of  claim 69 , wherein the first and second groups of contact entities are a test subset of a target audience of the marketing campaign, and further comprising:
 fourth program instructions to subsequently initiate transmission to another group of contact entities the promotional email with a greater response from the test subset of contact entities based at least in part on the respective numbers of openings of the first and second versions of the promotional email and transactions made from a linked web page; and wherein   the fourth program instructions are stored on the computer readable storage device.   
     
     
         74 . A method for tracking responses to promotions, the method comprising:
 transmitting, by one or more computers, first and second different promotional emails to respective first and second groups of contact entities for a marketing campaign, the first and second promotional emails including hyperlinks to web pages advertising goods or services;   receiving, by the one or more computers, notifications responsive to transactions made through the hyperlinks within the first and second promotional email by the contact entities of the first and second groups, each of the notifications indicating the respective promotional email containing the hyperlink through which the transactions was made; and   compiling, by the one or more computers, numbers of the transactions made through the hyperlinks within the respective, first and second promotional emails by the first and second groups of contact entities, and displaying the numbers to indicate the effectiveness of the first and second promotional emails.   
     
     
         75 . The method of  claim 74 , wherein the first and second groups of contact entities are a test subset of a target audience of the marketing campaign, and further comprising the step of:
 subsequently, transmitting to another group of contact entities the promotional email with a greater response from the first and second groups of contact entities based at least in part on the numbers of transactions made through the hyperlinks within the respective first and second promotional emails.   
     
     
         76 . A computer program product for tracking responses to promotions, the computer program product comprising:
 one or more computer readable storage devices;   first program instructions to initiate transmission of first and second different promotional emails to respective first and second groups of contact entities for a marketing campaign, the first and second promotional emails including hyperlinks to web pages advertising goods or services;   second program instructions to receive notifications responsive to transactions made through the hyperlinks within the first and second promotional email by the contact entities of the first and second groups, each of the notifications indicating the respective promotional email containing the hyperlink through which the transaction was made; and   third program instructions to compile numbers of the transactions made through the hyperlinks within the respective, first and second promotional emails by the first and second groups of contact entities, and initiate display of the numbers to indicate the effectiveness of the first and second promotional emails; and wherein   the first, second and third program instructions are stored on the computer readable storage device.   
     
     
         77 . The computer program product of  claim 76 , wherein the first and second groups of contact entities are a test subset of a target audience of the marketing campaign, and further comprising:
 fourth program instructions to subsequently initiate transmission to another group of contact entities the promotional email with a greater response from the first and second groups of contact entities based at least in part on the numbers of transactions made through the hyperlinks within the respective first and second promotional emails; and wherein   the fourth program instructions are stored on the computer readable storage device.

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