Determining model quality

Abstract

Determining model quality can include receiving data associated with a use of an information technology (IT) process record model. A quality of the IT process record model can be determined based on the data associated with the use of the IT process record model.

What is claimed: 
     
         1 . A non-transitory computer-readable medium storing instructions executable by a computer to cause the computer to:
 receive data associated with a use of an information technology (IT) process record model; and   determine a quality of the IT process record model based on the data associated with the use of the IT process record model.   
     
     
         2 . The medium of  claim 1 , wherein the data associated with the use of the IT process record model includes an amount that the IT process record model is modified before use. 
     
     
         3 . The medium of  claim 2 , wherein the amount that the IT process record model is modified before use includes a number of times that the IT process record model is modified before use versus a number of times that the IT process record model is used unmodified. 
     
     
         4 . The medium of  claim 3 , including instructions to:
 determine a threshold associated with the amount that the IT process record model is modified before use; and   provide an indication to modify the IT process record model when the threshold is exceeded.   
     
     
         5 . The medium of  claim 1 , wherein the data associated with the use of the IT process record model includes an amount of incidents that are opened after the IT process record model is used. 
     
     
         6 . The medium of  claim 5 , including instructions executable to:
 increase an approval level associated with use of the IT process record model when the amount of incidents that are opened after use of the IT process record model exceeds a threshold; and   decrease an approval level associated with use of the IT process record model when the amount of incidents that are opened after use of the IT process record model does not exceed the threshold.   
     
     
         7 . The medium of  claim 1 , wherein the data associated with the use of the IT process record model includes a time since the IT process record model was last used. 
     
     
         8 . The medium of  claim 8 , including instructions executable to indicate that the IT process record model should be reviewed when the time since the last use of the IT process record model exceeds a threshold. 
     
     
         9 . A system comprising:
 a receive data engine to receive data associated with a use of an information technology (IT) process record model, wherein the data includes an amount that the IT process record model is modified from an original state;   a determine metric engine to determine a metric associated with a quality of the IT process record model based on the data associated with the use of the IT process record model; and   a display metric engine to display the metric associated with the quality of the IT process record model.   
     
     
         10 . The system of  claim 10 , including an engine to:
 determine whether the amount that the IT process record model is modified from the original state exceeds a threshold level of modification; and   modify the original state of the IT process record model in response to a determination that the amount the IT process record model is modified from the original state exceeds the threshold level of modification.   
     
     
         11 . The system of  claim 11 , including an engine to indicate a particular portion of the IT process record model to modify in response to the determination that the amount the IT process record model is modified from the original state exceeds the threshold level of modification. 
     
     
         12 . The system of  claim 10 , including an engine to:
 determine that the IT process record model has not been used within a threshold time; and   remove the IT process record model from a catalog of IT process record models in response to the determination that the IT process record model has not been used within the threshold time.   
     
     
         13 . A method, comprising:
 receiving use data associated with an information technology (IT) process record model that includes defined plans for handling a process;   determining a metric associated with a quality of the IT process record model based on the use data associated with the use of the IT process record model;   determining whether to make a modification to the IT process record model based on the metric associated with the quality of the IT process record model; and   indicating a type of modification to make to the IT process record model.   
     
     
         14 . The method of  claim 13 , wherein the modification includes at least one of adjusting an approval level associated with use of the IT process record model; modifying a content of the IT process record model; and removing the IT process record model from a catalog of IT process record models. 
     
     
         15 . The method of  claim 13 , wherein the method includes displaying the type of modification to make to the IT process record model on an edit page associated with the IT process record model.