Method, Apparatus, and Computer Readable Medium for Providing Wireless Device Protection Service

Abstract

Provided herein are systems, methods and computer readable media for programmatically providing wireless device protection services. An example apparatus includes at least one processor coupled to a memory, the memory comprising computer executable instructions that, when executed by the processor, configure the apparatus to: receive, from a first wireless device, a subscriber identifier associated with a wireless device subscriber identification module; determine, using a processor, whether the subscriber identifier is associated with a wireless device protection plan, in response to determining that the subscriber identifier is associated with the wireless device protection plan; determine whether the first wireless device is eligible for the wireless device protection plan, and, in response to determining that the first wireless device is eligible for the wireless device protection plan, validate functionality of the first wireless device; and in response to satisfactorily validating functionality of the first wireless device, register the first wireless device with the wireless device protection plan to provide services associated with the wireless device protection plan for the first wireless device.

That which is claimed: 
     
         1 . An apparatus for providing wireless device protection services, the apparatus comprising at least one processor coupled to a memory, the memory comprising computer executable instructions that, when executed by the processor, configure the apparatus to:
 receive, from a first wireless device, a subscriber identifier associated with a wireless device subscriber identification module;   determine whether the subscriber identifier is associated with a wireless device protection plan;   in response to determining that the subscriber identifier is associated with the wireless device protection plan, determine whether the first wireless device is eligible for the wireless device protection plan; and   in response to determining that the first wireless device is eligible for the wireless device protection plan:
 validate functionality of the first wireless device, 
 in response to a failure of functionality validation of the first wireless device, impose a waiting period on the wireless device protection plan such that at least a portion of the services associated with the wireless device protection plan are unavailable until expiration of the waiting period, or 
 in response to a satisfactory functionality validation of the first wireless device, register the first wireless device with the wireless device protection plan to provide services associated with the wireless device protection plan for the first wireless device. 
   
     
     
         2 . The apparatus of  claim 1 , wherein determining whether the first wireless device is eligible for the wireless device protection plan comprises determining whether a device model of the first wireless device is covered by the wireless device protection plan. 
     
     
         3 . The apparatus of  claim 2 , further configured to:
 determine that the device model of the first wireless device is not covered by the wireless device protection plan;   in response to determining that the device model of the first wireless device is not covered by the wireless device protection plan, provide a prompt to the first wireless device to upgrade the wireless device protection plan to cover the wireless device; and   in response to receiving a confirmation of an intention to upgrade the wireless device protection plan, upgrade the wireless device protection plan to provide the services of the wireless device protection plan for the first wireless device.   
     
     
         4 . The apparatus of  claim 1 , further configured to:
 receive a notification that the subscriber identification module is associated with a second wireless device; and   register the second wireless device with the wireless device protection plan to provide the services of the wireless device protection plan for the second wireless device.   
     
     
         5 . The apparatus of  claim 4 , further configured to verify that the second wireless device is eligible for the wireless device protection plan prior to registering the second wireless device with the wireless device protection plan. 
     
     
         6 . The apparatus of  claim 4 , further configured to revoke the registration of the first wireless device in response to registering the second wireless device. 
     
     
         7 . The apparatus of  claim 1 , wherein validating functionality of the first wireless device comprises at least one of verifying the functionality of a display of the first wireless device, a microphone of the first wireless device, a keypad of the first wireless device, a touchscreen of the first wireless device, a speaker of the first wireless device, wireless communication operability of the first wireless device, or the ability of the first wireless device to receive and place a call. 
     
     
         8 . A method for providing wireless device protection services comprising:
 receiving, from a first wireless device, a subscriber identifier associated with a wireless device subscriber identification module;   determining, using a processor, whether the subscriber identifier is associated with a wireless device protection plan;   in response to determining that the subscriber identifier is associated with the wireless device protection plan, determining whether the first wireless device is eligible for the wireless device protection plan; and   in response to determining that the first wireless device is eligible for the wireless device protection plan:
 validating functionality of the first wireless device, 
 in response to a failure of functionality validation of the first wireless device, imposing a waiting period on the wireless device protection plan such that at least a portion of the services associated with the wireless device protection plan are unavailable until expiration of the waiting period, or 
 in response to a satisfactory functionality validation of the first wireless device, registering the first wireless device with the wireless device protection plan to provide services associated with the wireless device protection plan for the first wireless device. 
   
     
     
         9 . The method of  claim 8 , wherein determining whether the first wireless device is eligible for the wireless device protection plan comprises determining whether a device model of the first wireless device is covered by the wireless device protection plan. 
     
     
         10 . The method of  claim 9 , further comprising:
 determining that the device model of the first wireless device is not covered by the wireless device protection plan;   in response to determining that the device model of the first wireless device is not covered by the wireless device protection plan, providing a prompt to the first wireless device to upgrade the wireless device protection plan to cover the wireless device; and   in response to receiving a confirmation of an intention to upgrade the wireless device protection plan, upgrading the wireless device protection plan to provide the services of the wireless device protection plan for the first wireless device.   
     
     
         11 . The method of  claim 8 , further comprising:
 receiving a notification that the subscriber identification module is associated with a second wireless device; and   registering the second wireless device with the wireless device protection plan to provide the services of the wireless device protection plan for the second wireless device.   
     
     
         12 . The method of  claim 11 , further comprising verifying that the second wireless device is eligible for the wireless device protection plan prior to registering the second wireless device with the wireless device protection plan. 
     
     
         13 . The method of  claim 11 , further comprising revoking the registration of the first wireless device in response to registering the second wireless device. 
     
     
         14 . The method of  claim 8 , wherein validating functionality comprises at least one of verifying functionality of a display of the first wireless device, a microphone of the first wireless device, a keypad of the first wireless device, a touchscreen of the first wireless device, a speaker of the first wireless device, wireless communications operability of the first wireless device, or the ability of the first wireless device to receive and place a call. 
     
     
         15 . The method of  claim 8 , wherein the subscriber identification module is a Subscriber Identity Module (SIM) card. 
     
     
         16 . The method of  claim 8 , wherein the wireless device protection plan is at least one of a device warranty, a device insurance policy, or a device technical support plan.