US2016005005A1PendingUtilityA1

System and Method for Predicting Meeting Subjects, Logistics, and Resources

Assignee: AVAYA INCPriority: Mar 19, 2010Filed: Sep 17, 2015Published: Jan 7, 2016
Est. expiryMar 19, 2030(~3.6 yrs left)· nominal 20-yr term from priority
G06Q 10/1093H04L 47/83G06Q 10/1095H04L 65/403H04M 2242/28H04M 3/565H04L 12/1818H04L 47/70
60
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Claims

Abstract

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for predicting the subject, logistics, and resources of associated with a communication event. Predictions and suggestions can occur prior to, during, or in response to communication events. The user can confirm the prediction or suggestion via user input such as a click or a voice command. The system can analyze past behavior patterns with respect to the subject, logistics and resources of communication events, followed by preparing ranked listings of which subjects, logistics, and resources are most likely to be used in a given situation. The predicted logistics may then include people to invite, time and date of the meeting, its duration, location, and anything else useful in helping potential participants gather together. The resources may include files attached, files used, communication event minutes, recordings made, Internet browsers and other programs which may be utilized by the user.

Claims

exact text as granted — not AI-modified
We claim: 
     
         1 . A method comprising:
 identifying a series of previous communication events having a common characteristic and being associated with a resource;   receiving a request to create an invitation for a future communication event, the request comprising data associated with the future communication event;   determining, via a processor, whether the data matches the common characteristic to yield a determination; and   based on the determination, associating the invitation with the resource.   
     
     
         2 . The method of  claim 1 , wherein the future communication event is at least one of an in-person meeting, a conference call, a video conference, or a virtual meeting. 
     
     
         3 . The method of  claim 1 , wherein the resource is a document used in the series of previous communication events. 
     
     
         4 . The method of  claim 1 , wherein the common characteristic is at least one of common participants, a common subject matter, a common day of a week, a common time, a common duration, or a common resource. 
     
     
         5 . The method of  claim 1 , wherein the data is a partial amount of information that is required to create the invitation 
     
     
         6 . The method of  claim 1 , wherein associating the invitation with the resource comprises populating a resource field of the invitation with an identifier of the resource. 
     
     
         7 . The method of  claim 1 , further comprising:
 predicting a subject matter of the future communication event based on a commonly shared subject matter of the series of communication events to yield a predicted subject matter; and   associating the invitation with the predicted subject matter.   
     
     
         8 . The method of  claim 1 , further comprising:
 predicting logistics the future communication event based on commonly shared logistics of the series of communication events to yield predicted logistics; and   associating the invitation with the predicted logistics.   
     
     
         9 . A system comprising:
 a processor; and   a computer-readable medium storing instructions which, when executed by the processor, cause the processor to perform operations comprising:
 identifying a series of previous communication events having a common characteristic and being associated with a resource; 
 receiving a request to create an invitation for a future communication event, the request comprising data associated with the future communication event; 
 determining whether the data matches the common characteristic to yield a determination; and 
 based on the determination, associating the invitation with the resource. 
   
     
     
         10 . The system of  claim 9 , wherein the future communication event is at least one of an in-person meeting, a conference call, a video conference, or a virtual meeting. 
     
     
         11 . The system of  claim 9 , wherein the resource is a document used in the series of previous communication events. 
     
     
         12 . The system of  claim 9 , wherein the common characteristic is at least one of common participants, a common subject matter, a common day of a week, a common time, a common duration, or a common resource. 
     
     
         13 . The system of  claim 9 , wherein associating the invitation with the resource comprises populating a resource field of the invitation with an identifier of the resource. 
     
     
         14 . The system of  claim 9 , the computer-readable medium storing additional instructions which, when executed by the processor, cause the processor to perform further operations comprising:
 predicting a subject matter of the future communication event based on a commonly shared subject matter of the series of communication events to yield a predicted subject matter; and   associating the invitation with the predicted subject matter.   
     
     
         15 . A computer-readable storage device storing instructions which, when executed by a processor, cause the processor to perform operations comprising:
 identifying a series of previous communication events having a common characteristic and being associated with a resource;   receiving a request to create an invitation for a future communication event, the request comprising data associated with the future communication event;   determining whether the data matches the common characteristic to yield a determination; and   based on the determination, associating the invitation with the resource.   
     
     
         16 . The computer-readable storage device of  claim 15 , wherein the future communication event is at least one of an in-person meeting, a conference call, a video conference, or a virtual meeting. 
     
     
         17 . The computer-readable storage device of  claim 15 , wherein the common characteristic is at least one of common participants, a common subject matter, a common day of a week, a common time, a common duration, or a common resource. 
     
     
         18 . The computer-readable storage device of  claim 15 , wherein the data is a partial amount of information that is required to create the invitation 
     
     
         19 . The computer-readable storage device of  claim 15 , wherein associating the invitation with the resource comprises populating a resource field of the invitation with an identifier of the resource. 
     
     
         20 . The computer-readable storage device of  claim 15 , storing additional instructions which, when executed by the processor, cause the processor to perform further operations comprising:
 predicting logistics the future communication event based on commonly shared logistics of the series of communication events to yield predicted logistics; and   associating the invitation with the predicted logistics.

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