Transferring A Document

Abstract

Disclosed are systems and methods to transfer a document. The systems and methods provide techniques to provide a secure system coupled to a network, relate a transaction identifier to a transaction, allow a third party access to the secure system to transfer an electronic copy of the document to the secure system and to associate the electronic copy of the document with the transaction identifier, and receive the electronic document file from the third party on the secure system. The transaction may relate to an insurance or financial transaction.

1 . A system comprising at least one subsystem to:
 determine that a document is required from the third party to process a transaction;   provide the third part access to a secure system in order to transfer an electronic version of the document;   receive the electronic version of the document from the third party;   associating a transaction identifier with the electronic version of the document;   use the transaction identifier to identify transaction; and   use the electronic version of the document to process the transaction.   
     
     
         2 . The system of  claim 1 , wherein the transaction is an insurance claim for an insured customer. 
     
     
         3 . (canceled) 
     
     
         4 . The system of  claim 2 , wherein transaction identifier is unique to the insurance claim. 
     
     
         5 . The system of  claim 1 , wherein a temporary password is provided to the third party to access the secure system to transfer the electronic version of the document. 
     
     
         6 . (canceled) 
     
     
         7 . The system of  claim 1 , further comprising at least one subsystem to:
 automatically route the document to a customer service representative for processing.   
     
     
         8 . A non-transitory computer-readable medium comprising computer-readable instructions, said computer-readable instructions comprising instructions to:
 determine that a document is required from the third party to process a transaction;   provide the third party access to a secure system in order to transfer an electronic version of the document;   receive the electronic version of the document from the third party wherein the third party associates a transaction identifier with the electronic version of the document, and wherein the transaction identifier identifies the insurance claim;   use the transaction identifier to identify the insurance claim; and   use the document to process the insurance claim.   
     
     
         9 . The non-transitory computer-readable medium of  claim 8 , wherein the transaction is an insurance claim for an insured customer. 
     
     
         10 . (canceled) 
     
     
         11 . The non-transitory computer-readable medium of  claim 9 , wherein transaction identifier is unique to the insurance claim. 
     
     
         12 . The computer-readable medium of  claim 8 , wherein a temporary password is provided to the third party to access the secure system to transfer the electronic version of the document. 
     
     
         13 . (canceled) 
     
     
         14 . The computer-readable medium of  claim 8 , further comprising computer-readable instructions to:
 automatically route the document to a customer service representative for processing.   
     
     
         15 . A method to comprising:
 determining that a document is required from the third party to process a transaction;   providing the third party access to a secure system in order to transfer an electronic version of the document;   receiving the electronic version of the document from the third party, wherein the third party associates a transaction identifier with the electronic version of the document, and wherein the transaction identifier identifies the insurance claim;   using the transaction identifier to identify the insurance claim; and   using the document to process the insurance claim.   
     
     
         16 . The method of  claim 15 , wherein the transaction is an insurance claim for an insured customer. 
     
     
         17 . (canceled) 
     
     
         18 . The method of  claim 16 , wherein transaction identifier is unique to the insurance claim. 
     
     
         19 . The method of  claim 15 , wherein a temporary password is provided to the third party to access the secure system to transfer the electronic version of the document. 
     
     
         20 . (canceled) 
     
     
         21 . The method of  claim 15 , further comprising:
 automatically routing the document to a customer service representative for processing.   
     
     
         22 . The system of  claim 1 , wherein the at least one subsystem is further configured to provide transaction tracking information to the third-party. 
     
     
         23 . The non-transitory computer-readable medium of  claim 8 , further comprising computer-readable instructions to provide transaction tracking information to the third-party. 
     
     
         24 . The method of  claim 15 , further comprising providing transaction tracking information to the third-party.