Method and System for Indicating Customer Information

Abstract

The invention relates to a method and system for indicating customer information having a computer; software executing on the computer for assigning each customer of a plurality of customers a unique customer identifier; software executing on the computer for retrieving product identifiers; software executing on the computer for determining a recent product purchase score, a frequency score, a monetary score, for each customer and each product; software executing on the computer for calculating an overall score for each customer based on criteria selected from the group consisting of a recent product purchase score, a frequency score, a monetary score, and combinations thereof; and software executing on the computer for identifying preferred customers based on the overall score. The invention also includes software for recalculating the scores based on new user submitted products and new customer transactions, and software for automatically providing promotions to preferred customers based on the overall scores.

What is claimed is: 
     
         1 . A system for indicating, customer information for a plurality of customers, comprising:
 a computer;   software executing on said computer for assigning each customer of the plurality of customers a unique customer identifier;   software executing on said computer for retrieving a product identifier from a plurality of product identifiers based on a user submitted product to be transacted,   software executing on said computer for determining a most recent purchase of the user submitted product by each customer and, based upon when the most recent user submitted product was purchased, associating a recent product purchase score for each product identifier for each customer identifier;   software executing on said computer for determining a frequency of user submitted products purchased by each customer and, based upon how frequently user submitted products were purchased, associating a frequency score for each product identifier for each customer identifier;   software executing on said computer for determining an amount of money spent for user submitted products by each customer and, based upon an amount of money spent for user submitted products, associating a monetary score for each product identifier for each customer identifier; and   software executing on said computer for determining an overall score for each user submitted product for each customer based upon the recent product purchase score, frequency score, and monetary score.   
     
     
         2 . The system according to  claim 1 , further comprising software executing on said computer for storing the overall score with each customer identifier each time the overall score is determined. 
     
     
         3 . The system according to  claim 1 , further comprising software executing on said computer for storing the recency score with each customer identifier each time the recency score is determined. 
     
     
         4 . The system according to  claim 1 , further comprising software executing on said computer for storing the frequency score with each customer identifier each time the frequency score is determined. 
     
     
         5 . The system according to  claim 1 , further comprising software executing on said computer for storing the monetary score with each customer identifier each time the monetary score is determined. 
     
     
         6 . The system according to  claim 1 , further comprising software executing on said computer for updating the overall score for each customer based upon an additional user submitted product transacted. 
     
     
         7 . The system according to  claim 1 , further comprising software executing on said computer for sorting the plurality of customers according to the overall score for each product identifier. 
     
     
         8 . The system according to  claim 7 , further comprising software executing on said computer for sending a promotion to a select number of customers of the plurality of customers based upon the overall score for each product identifier. 
     
     
         9 . The system according to  claim 8 , further comprising software executing on said computer for contacting each customer of the sorted plurality of customers. 
     
     
         10 . The system according to  claim 9 , further comprising software executing on said computer for tracking purchases made by the contacted customers. 
     
     
         11 . A method for indicating customer information for a plurality of customers, comprising the steps of:
 assigning each customer of a plurality of customers a unique customer identifier;   retrieving a product identifier from a plurality of product identifiers based on a user submitted product to be transacted;   determining a most recent purchase of the user submitted product by each customer and, based upon when the most recent user submitted product was purchased, associating a recent product purchase score for each product identifier for each customer identifier;   determining a frequency of user submitted products purchased by each customer and, based upon how frequently user submitted products were purchased, associating a frequency score for each product identifier for each customer identifier;   determining an amount of money spent for user submitted products by each customer and, based upon an amount of money spent for user submitted products, associating a monetary score for each product identifier for each customer identifier;   and determining an overall score for each user submitted product for each customer based upon the recent product purchase score, frequency score, and monetary score.   
     
     
         12 . The method according to  claim 11 , further comprising the step of identifying a preferred customer from the plurality of customers. 
     
     
         13 . The method according to  claim 11 , further comprising the step of updating the overall score for each customer based upon an additional user submitted product transacted. 
     
     
         14 . The method according to  claim 11 , further comprising the step of sorting the plurality of customers according to the overall score for each product. 
     
     
         15 . A system for indicating customer information for a plurality of customers, comprising:
 a computer;   a database comprising transactions for each customer of a plurality of customers;   software executing on said computer for assigning a product identifier to a user submitted product;   software executing on said computer for determining, from the transactions, a purchase of the user submitted product by each customer of the plurality of customers, and, based upon when the purchase occurred, associating a purchase score for the product identifier with each customer,   software executing on said computer for determining, from the transactions, frequency of purchases of the user submitted product by each customer of the plurality of customers, and based upon how frequently the user submitted product was purchased by each customer, associating a frequency score for the product identifier with each customer;   software executing on said computer for determining, from the transactions, an amount of money spent for the user submitted product by each customer of the plurality of customers, and based upon the amount of money spent by each customer for purchases of the user submitted product, associating a monetary score for the product identifier with each custom and   software executing on said computer for determining an overall score for the user submitted product for each customer of the plurality of customers based upon the t purchase score, the frequency score, and the monetary score for the product identifier associated with each customer, and associating the overall score for the product identifier with each customer.   
     
     
         16 . The system according to  claim 15 , further comprising software executing or aid computer for automatically determining, from the stored transactions, the purchase score, frequency score, monetary score, and overall score for the user submitted product each time a new product is submitted. 
     
     
         17 . The system according to  claim 15 , further comprising software executing on said computer for automatically updating the purchase score, frequency score, monetary score and overall score for any customer of the plurality of customers each time a new transaction pertaining to that customer is stored in the database. 
     
     
         18 . The system according to  claim 15 , further comprising software executing on said computer for sorting the plurality of customers according to the overall, score associated with the product identifier and each customer of the plurality of customers. 
     
     
         19 . The system according to  claim 18 , further comprising software executing on said computer for sending a promotion to a select number of customers of the plurality of customers based upon the overall score associated with the product identifier and each customer of the plurality of customers. 
     
     
         20 . The system according to  claim 19 , further comprising software executing on said computer for contacting a select number of customers of the sorted plurality of customers, and software executing on said computer for tracking purchases made by the contacted customers.