Location based services quality assessment

Abstract

A technique to gather and assess the quality of a location based services provided to a mobile wireless device via a wireless network includes providing location-based service information by referring to a target location of a requested item of interest within a proximity of the present location of the mobile wireless device. Subjective quality or accuracy information can be submitted to the wireless network from the from the wireless device. The subjective quality or accuracy information is correlated with event and condition information affecting the wireless network. Reports can be generated which indicate the quality and accuracy information of the target location information. The reports are useful for troubleshooting location-based service inaccuracy.

What is claimed: 
     
         1 . A method comprising:
 receiving subjective feedback corresponding to an accuracy of a target location with respect to a location of a device;   generating correlated information by correlating the subjective feedback with event and condition information affecting the device; and   providing an indication of a quality of service for the device, the quality of service being based on the correlated information.   
     
     
         2 . The method of  claim 1 , further comprising:
 requesting information pertaining to the target location.   
     
     
         3 . The method of  claim 1 , further comprising:
 receiving a request for the target location.   
     
     
         4 . The method of  claim 1 , further comprising:
 receiving a subjective quality rating.   
     
     
         5 . The method of  claim 1 , further comprising:
 receiving a time-stamped subjective quality rating, wherein the subjection quality rating is time-stamped by the device.   
     
     
         6 . The method of  claim 1 , further comprising:
 receiving multiple instances of subjective quality ratings.   
     
     
         7 . The method of  claim 1 , wherein:
 the correlated information comprises the subjective feedback correlated with at least one of a user call data record, a road traffic record, a weather record, location data, network performance data, or video server performance data.   
     
     
         8 . The method of  claim 1 , wherein:
 the location of the device is determined via at least one of global positioning system data, time differential of arrival data, angle of arrival data, or user input data.   
     
     
         9 . The method of  claim 1 , further comprising:
 providing the quality of service in association with data specifically related to network performance data during a time of the received subjective user feedback.   
     
     
         10 . An apparatus comprising;
 a processor; and   memory coupled to the processor, the memory comprising executable instructions that when executed by the processor cause the processor to effectuate operations comprising:
 receiving subjective feedback corresponding to an accuracy of a target location with respect to a location of a device; 
 generating correlated information by correlating the subjective feedback with event and condition information affecting the device; and 
 providing an indication of a quality of service for the device, the quality of service being based on the correlated information. 
   
     
     
         11 . The apparatus of  claim 10 , the operations further comprising:
 requesting information pertaining to the target location.   
     
     
         12 . The apparatus of  claim 10 , the operations further comprising:
 receiving a request for the target location.   
     
     
         13 . The apparatus of  claim 10 , the operations further comprising:
 receiving a subjective quality rating.   
     
     
         14 . The apparatus of  claim 10 , the operations further comprising:
 receiving a time-stamped subjective quality rating, wherein the subjection quality rating is time-stamped by the device.   
     
     
         15 . The apparatus of  claim 10 , the operations further comprising:
 receiving multiple instances of subjective quality ratings.   
     
     
         16 . The apparatus of  claim 10 , wherein:
 the correlated information comprises the subjective feedback correlated with at least one of a user call data record, a road traffic record, a weather record, location data, network performance data, or video server performance data.   
     
     
         17 . The apparatus of  claim 10 , wherein:
 the location of the device is determined via at least one of global positioning system data, time differential of arrival data, angle of arrival data, or user input data.   
     
     
         18 . The apparatus of  claim 10 , the operations further comprising:
 providing the quality of service in association with data specifically related to network performance data during a time of the received subjective user feedback.   
     
     
         19 . An apparatus comprising;
 a processor; and   memory coupled to the processor, the memory comprising executable instructions that when executed by the processor cause the processor to effectuate operations comprising:
 providing subjective feedback corresponding to an accuracy of a target location with respect to a location of the apparatus; 
 generating correlated information by correlating the subjective feedback with event and condition information affecting the device; and 
 receiving an indication of a quality of service for the apparatus, the quality of service being based on the correlated information that was correlated by correlating the subjective feedback with event and condition information affecting the apparatus. 
   
     
     
         20 . The apparatus of  claim 19 , wherein:
 the correlated information comprises the subjective feedback correlated with at least one of a user call data record, a road traffic record, a weather record, location data, network performance data, or video server performance data.