System and Method of Reviewing and Producing Documents

Abstract

A system and method of providing comprehensive document review, production and reporting is described. The system and method provide a total quality management approach to a document review matter that not only controls costs but increases defensibility of the overall process, thereby reducing risk. The system utilizes unique review and performance metrics, increases quality control, and enhances physical and data security mechanisms. The system of the present invention can be implemented with any document review software or hosted platform desired for use by a customer.

1 . A method of reviewing documents for a customer, comprising:
 assembling a review team;   training the review team via review of a training documents set;   instructing the review team to review customer provided documents while in a physical review room accessible only by the review team;   assembling a quality control review team to review at least a portion of the documents reviewed by the review team; and   tracking review team performance via at least one metric.   
     
     
         2 . The method of  claim 1 , wherein the review team includes at least one attorney. 
     
     
         3 . The method of  claim 1 , wherein the review team includes at least one project director. 
     
     
         4 . The method of  claim 1 , wherein the review team includes at least one quality control reviewer. 
     
     
         5 . The method of  claim 1 , wherein the physical review room is restricted to only review team members by lock and key. 
     
     
         6 . The method of  claim 1 , wherein the physical review room contains thin client review stations for each reviewer to review documents. 
     
     
         7 . The method of  claim 6 , wherein the customer provided documents are reviewed on a document review software or hosted platform, wherein the document review software or hosted platform is run on a remote server and accessible at each thin client review station via a computer network. 
     
     
         8 . The method of  claim 1 , wherein the quality control review team reviews documents on a daily basis. 
     
     
         9 . The method of  claim 1 , wherein the documents to be reviewed by the quality control review team are selected randomly. 
     
     
         10 . The method of  claim 1 , further comprising a quality control error number threshold. 
     
     
         11 . The method of  claim 10 , wherein when the quality control review team reaches the error number threshold, the review team is instructed to re-review the documents. 
     
     
         12 . The method of  claim 1 , wherein the quality control review includes multiple review rounds. 
     
     
         13 . The method of  claim 1 , further comprising a pre-production quality control validation. 
     
     
         14 . The method of  claim 1 , further comprising generating a report to be provided to the customer, wherein the report includes the at least one metric. 
     
     
         15 . The method of  claim 1 , wherein the at least one metric is selected from the group consisting of review status, designation analysis, project review rate, reviewer productivity, review quality, designation benchmarking, reporting and quality control. 
     
     
         16 . A system for reviewing electronic documents provided by a customer, comprising:
 a document review software run on at least one computing device;   reviewer performance tracking software run on the at least one computing device;   wherein electronic documents provided by the customer are reviewed by a review team, via the at least one computing device, while in a physical review room accessible only by the review team.   
     
     
         17 . The system of  claim 16 , further comprising prioritizing the electronic documents prior to review by the review team. 
     
     
         18 . The system of  claim 16 , wherein a report is generated that includes at least one metric pertaining to the performance of the review team. 
     
     
         19 . The system of  claim 16 , wherein the customer is communicatively connected to the system via a communications network. 
     
     
         20 . A system for reviewing documents provided by a customer, comprising:
 a document review software or hosted platform resident on a remote server;   reviewer performance tracking software resident on the remote server;   a plurality of computing devices; and
 at least one networked device that permits the document review software or hosted platform and the reviewer performance tracking software resident on the remote server to be accessible by the plurality of computing devices; 
   a review team;   a physical review room accessible only by the review team;   wherein the review team is trained via review of a training documents set;   wherein documents provided by the customer are reviewed by the review team via the computing devices while in the physical review room;   wherein a quality control review team reviews at least a portion of the documents reviewed by the review team; and   wherein the performance of the review team is measured according to at least one metric via the reviewer performance tracking software.