System and method for intelligent call identification on a mobile communication device

Abstract

A mobile device and a method of displaying information regarding an incoming communication to a user of a mobile device are provided. The mobile device receives the incoming information and associated information from, for example, an enterprise network. The communication type of the incoming communication is determined using the associated information and information relating to the communication type is displayed on a display of the mobile device.

1 - 20 . (canceled) 
     
     
         21 . A mobile device for communication with an enterprise telecommunications network, the mobile device comprising:
 a processor for controlling operations of the mobile device;   a memory coupled to the processor;   a communication identifying module resident in the memory for execution by the processor, the communication identifying module being configured to cause the processor to determine a communication type for an incoming communication received by the mobile device, the communication type being both a feature-based communication corresponding to a feature-based communication type, and a priority-based communication corresponding to a priority-based communication type, the communication identifying module being configured to cause the processor to determine both the feature-based communication type and the priority-based communication type; and   an action module resident in the memory for execution by the processor, the action module being configured to cause the processor to perform at least one communication-related action related to the determined communication type.   
     
     
         22 . The mobile device of  claim 21 , wherein the at least one communication-related action comprises interrupting an active communication with notification or acceptance of the incoming communication. 
     
     
         23 . The mobile device of  claim 21 , wherein the communication type is determined using information associated with the incoming communication provided by the enterprise telecommunications network. 
     
     
         24 . The mobile device of  claim 23 , wherein the information associated with the incoming communication comprises information regarding a source of the incoming communication. 
     
     
         25 . The mobile device of  claim 21 , wherein the feature-based communication type comprises: a conference call and a voice notification. 
     
     
         26 . The mobile device of  claim 21 , wherein the priority-based communication type comprises: an emergency communication, a high priority communication, a regular priority communication and a low priority communication. 
     
     
         27 . The mobile device of  claim 21 , wherein a priority of the incoming communication is determined according to at least one predetermined rule. 
     
     
         28 . The mobile device of  claim 27 , wherein the at least one predetermined rule defines the priority of the incoming communication according to at least one of: an origin of the communication, a time of day, and a current location of the mobile device. 
     
     
         29 . A method of handling an incoming communication on a mobile device, the method executed by at least one processor on the mobile device, the method comprising:
 determining a communication type for the incoming communication received by the mobile device, the communication type being both a feature-based communication corresponding to a feature-based communication type, and a priority-based communication corresponding to a priority-based communication type, determining the communication type including determining both the feature-based communication type and the priority-based communication type; and   performing at least one communication-related action related to the determined communication type.   
     
     
         30 . The method of  claim 29 , wherein the at least one communication-related action comprises interrupting an active communication with notification or acceptance of the incoming communication. 
     
     
         31 . The method of  claim 29 , wherein the communication type is determined using information associated with the incoming communication provided by an enterprise telecommunications network. 
     
     
         32 . The method of  claim 31 , wherein the information associated with the incoming communication comprises information regarding a source of the incoming communication. 
     
     
         33 . The method of  claim 29 , wherein the feature-based communication type comprises: a conference call and a voice notification. 
     
     
         34 . The method of  claim 29 , wherein the priority-based communication type comprises: an emergency communication, a high priority communication and a low priority communication. 
     
     
         35 . The method of  claim 29 , wherein a priority of the incoming communication is determined according to at least one predetermined rule. 
     
     
         36 . The method of  claim 35 , wherein the at least one predetermined rule defines the priority of the incoming communication according to at least one of: an origin of the communication, a time of day, and a current location of the mobile device. 
     
     
         37 . A mobile device for communication with an enterprise telecommunications network, the mobile device comprising:
 a processor for controlling operations of the mobile device;   a memory coupled to the processor;   a communication identifying module resident in the memory for execution by the processor, the communication identifying module being configured to cause the processor to determine a communication type for an incoming communication received by the mobile device, the communication type being determined based on whether the incoming communication is at least one of: a feature-based communication corresponding to a feature-based communication type, and a priority-based communication corresponding to a priority-based communication type; and   an action module resident in the memory for execution by the processor, the action module being configured to cause the processor to perform at least one communication-related action related to the determined communication type.   
     
     
         38 . The mobile device of  claim 37 , wherein the incoming communication is a priority-based communication, and the at least one communication-related action comprises interrupting an active communication with notification or acceptance of the incoming communication. 
     
     
         39 . The mobile device of  claim 37 , wherein the communication type is determined using information associated with the incoming communication provided by the enterprise telecommunications network. 
     
     
         40 . The mobile device of  claim 37 , wherein a priority of a priority-based incoming communication is determined according to at least one predetermined rule.